We purchased a crystal shaded chandelier for our powder room that ran a few hundred dollars from…read moreultra lighting back in the summer of 2010. We were told it would take 4-6 weeks since it was coming from china. No big deal since our renovations would be taking about 2 months to complete anyways. By the time the 6th week rolled by we hadn't heard anything from them. My wife called them numerous times, each time they said they would look into it, took down her number and then never called her back. By the 10th week we finally had our fixture, but they had brought in the wrong color shade! It took another 3 weeks of chasing them before we finally ended up with the correct shade. I don't know what it is about the home furnishing industry but it seems when someone quotes you a delivery time you should really double it to get the real date. Once they have your money, customer service falls to the wayside. It's a shame because they have some really nice light fixtures at reasonable prices, but based on the round around we received, I'd recommend looking elsewhere unless your item is in stock.

Summary: ordered a light, paid a deposit, waited 2 months, no news, found out Ultra NEVER ordered…read moreit for me! I read all the negative reviews but was attracted by the online price of a mini-chandelier that was not available anywhere else in T'O. Don, the salesperson at the Mississauga store, took my order and told me that it would take several weeks to order. He would email me when the fixture arrived. Estimated date of arrival: Nov. 24. I asked to pick up the fixture at the Spadina store. Don wrote it on my receipt. In mid-Dec., I called the Spadina store to confirm that the chandelier had arrived. I had not received any email beforehand. The clerk had no record of the order. He could not find it on the computer. I called Don at the Mississauga store. He took down my info and said he would look into it. More than 6 hrs went by and still no answer from Don or anyone else at Ultra Lighting. I needed the fixture - my electrician was waiting. I called again. Don said that he had called the supplier and that the supplier had no record of the order!! WTF. I asked for a refund. He said I could go to the Mississauga store to process the refund. I asked him to simply do it himself and gave him my credit card number. He agreed and said he would send me either a text or an email when the refund was processed. 3 days have gone by. The refund has been posted to my credit card account. No email from Don. Why do people say they will do something and then, fail to do it? I'm just glad I used a credit card for the deposit. Otherwise, it might have been difficult to get my money back.

I emailed them in the morning, and got a call late afternoon. The issue was quickly resolved…read morethereafter. Thank you for your quick, kind service!

Very helpful, fixed an issue other the phone. An extra heavy circuit breaker went off and the…read moreelectrician assured me that it simply required an extra heavy push to get it to work again, which it did. Thank you, Ana

Skilled business person with excellent knowledge of alternative solutions where the present…read moreequipment has failed and willing to return to install. I will hire this company for future work in this unit.

I am writing this review based on my initial interaction with Rushforth Electric during the request…read morefor quote process. The process went smoothly and I felt well supported by a competent staff. I did not ultimately move forward with them on the work. So I cannot attest to their actual work. I will keep them on my contact list for future electrical work requirements.

This store is dangerous - you go in to see something that caught your eye in the window and next…read morething you know half an hour has gone by and you've fallen in love with a dozen things you must have. The owner is so knowledgeable and has a great eye. She can also help you find something specific that you're looking for and has more than just what's in the store. She helped us find the perfect set of chairs for our table and a couple great occasional chairs as well. Also got a gorgeous dress from the '40s there. Bit of everything! The hours are a bit wonky so check ahead of time.

Eclectisaurus gives great Brocante (French for vintage goods). An unusually wide selection of…read morereally cool things, from Furnishings to Lighting, Kitchen stuff, Art, even Clothing & Jewellery. Very friendly staff and prices make Eclectisaurus one of the best MODERN | VINTAGE | ANTIQUE stores in Toronto.

Be careful when dealing with this company. We ordered three lights and after they arrived we…read moreimmediately notified Lightform that the lights we received were not what we ordered. We ordered black and gold suspension lights, what we receive were black and poo brown lights of very poor quality. It took multiple times to just be told in an extremely dismissive way that Lightform would not be helping and perhaps they would look better when illuminated- as if shit turns to gold when you shine light on it?! EDIT: Cheryl your staff were not only unhelpful but rude. The pictures on your website are misleading and do not at all reflect the product we received. Wrong colour & size and you still refuse to fix it.

I came in here and was treated very poorly probably because I wasn't dressed in my Sundays best…read morealthough I was looking to spend. Pretentious folks peddling overpriced products they treat as holy. Happy to spend on lighting but not from these folks.