I was on the fence about having an MRI for a foot injury. After rescheduling, I ignored the…read more"pre-sign in" online because the cost showed $2500 and I wanted more information. I arrived 30 minutes early so that I could go through all of the forms and discuss the $2500. I was advised that insurance may help me with the $2500, and so I paid the $500 co-pay and had the MRI. A month later, I receive the statement that shows the original cost of the MRI was $8,878. It has been "adjusted" down, but I still owe $2100, on top of the $500 I already paid. I NEVER would have proceeded with this treatment had the lady in the office been honest about the full $8,878 cost of this treatment. I feel like I have been lied to and robbed! Unbelievable.

Always professional and good at being on time for scheduled appointments. Still have to wears…read moremasks and betting this will never go away in these environments. Easy to get in and out; building is located deep inside Baxter Village. Nice that SC allows you to make an appointment with no script, mammograms are wellness and glad it is super easy to take care of this requirement in SC with such a great facility and staff.

To scans in one day by experts. I had never been to this place before today and I highly recommend…read morethem. The staff was professional and very caring and kind. I'm not a big fan of CT's but they were excellent.

Office experience...arrived on time, my husband signed in (handwriting a little messy). In stead of…read morecoming to waiting room and asking whose signature they let us sit there. I finally asked and she said they would not have come out. When my husband finally went in they could not do scan because he had eaten. No one advised he needed to fast. Very poor service.

I have to comment about this place. I wont note any exceptional service, or anyone going above and…read morebeyond for me, they only charge $600 for an MRI. Other places charge up to $3000 for the same test. In SC they dont charge for a image reading fee, which can be charge in NC. The fee can exceed $300. This place has offices in the Charlotte area too. I just couldnt beleive the price difference between this place and Total Spine or OrthoCarolina. Please get price quotes from many different sources. It could save you thousands!

Great care, efficient and fast service even when you're walk-ins. The staff friendly and caring to…read moremy mom.

Arrived 45 min early, they got me right in and completed my procedure before my original…read moreappointment time. Results arrived to my provider 48 hrs later. Really friendly staff.

In February of this year, my husband went in for his annual physical. Shortly afterward, we…read morereceived a bill from LabCorp totaling over $2,400. This was both surprising and concerning, as his insurance policy fully covers one annual physical exam. After speaking with our insurance provider, we were informed that Riverview incorrectly submitted the claim under "weight loss" rather than as a routine physical. We were also told that if Riverview simply refiled the claim correctly, the bill would be fully covered. Since then, my husband and his insurance company have made multiple attempts to contact your office--leaving numerous voicemails and calling repeatedly--but have yet to receive any response. Phone calls go unanswered, and no one has returned any of the messages left. In addition, my husband has visited your office several times in person, each time requesting to speak with someone in billing. The front desk staff have made copies of the invoice and acknowledged the billing error, assuring us that someone from billing would follow up that same day. Unfortunately, no one has ever reached out. Most recently, we received a collection notice from LabCorp. They have kindly granted us an extension, but have made it clear that the billing issue must be corrected by Riverview in order to resolve the matter. We are extremely frustrated and at a loss for what to do next. This billing error is not ours, and yet we are being held financially responsible for it. We cannot afford to pay $2,400 due to a mistake made by your office, nor will we accept damage to our credit over an error that should be straightforward to fix. This is extremely unprofessional.

I am highly disappointed in this place. Dr. Choudury, on two separate occasions, had the…read morereceptionist call me over an hour before my appointment and tell me I just could come in early. Apparently she works somewhere else as well and likes to leave early. Dr. C also spent zero time getting to know me at my first primary care visit. Her bedside manners are abrupt and elitist. I was really stressed that day because of some issues at work. My blood pressure was high. I said normally my BP was low and I was certain this was stress-related. I was told that I might have a heart condition and would need an EKG. I told her that I was convinced that this was caused by horrible stuff at work. I also told her that I needed a new job-not an EKG. Then today I went in to the urgent care side (they have flipped, by the way) and the PA Sara said she couldn't find anything wrong, she'd do a viral test, and asked me if I'd like any other tests done. How am I supposed to know? All I know is that I feel horrible. She then told me that it would take 35-40 minutes and I could wait. I asked her where and she said either in the room or my car. I told her I was not going to take up space in an examination room and I'd wait in my car. I waited over an hour. Nothing. I called them from the parking lot. It went to voicemail. I was too fatigued and achy to go shlepping back inside. So I drove home. It was nearly 2 hours later that I finally got a call back from them. Oh, and by the way, I finally did switch jobs. My BP is back down to 109/70. I think my heart, although broken too many times, is fine.

The experience here i had the other night was horrible! Checked in at 7pm due to having chest pains…read moreand did not get out until 5am, and for what?!!! I was so livid i mean i could have been as good as dead dealing with the short staffed hospital at this location. Now my thing is i have been to this location before but in the morning/evening. Apparently at night they are short staffed it was so bad that at one point in time you would find yourself in a room with someone else. Rumors from other people being seen there was flying around that they only had one doctor working . This was this past Tuesday night 9/18/18. I hope they are working on better staffing there and im going to leave it at that!

It was good. Many people all not sure what was the matter with me but it all turned out alright…read more Not sure I loved have a doctor see me via live feed. That was creepy. With what doctors get these days, cannot not have one on hand? hummmmm

My nurse David was unprofessional. He didn't listen that I had had an accident and injury . I have…read morea terrible sprain that did not get any treatmentIt is a waste of time. Where are the doctors?

The attending physician was a nurse. I was given plenty of tests but otherwise left alone and…read moreuninformed for hours except for the two times I asked questions and they answered. I was crying in pain after an incident before receiving any pain relief hours into my stay and I had to ask to be released or would have been there hours longer.

Always able to get in and out easy. Friendly and quick. The pharmacy is always fast and helpful.read more

Typical CVS with the usual departments - personal care, cosmetics, some food and drink and snacks,…read moreover the counter medications, a full service pharmacy and the like. I stopped in because it was certainly more convenient than getting the same two items from Walmart. The store is clean and bright and tidy with a brief wait at the checkout as there was only one person working the register. There's a certain cost for the convenience - the items I purchased were about 40% more expensive here compared to Wally World. There's plenty of parking and they do have a drive through for the pharmacy.

Hearing aid started to have random issues turning off. Went in and they could not have been better…read morehelping us to resolve. Sent hearing aids to manufacturer and gave us "loaners" to use until originals were returned. They treated us as good as one could have asked for. Bent over backwards to help us. These people are for real!

Awesome! Ms. Henson helped me address my sons hearing loss, which was thankfully only in his right…read moreear!