Always professional and good at being on time for scheduled appointments. Still have to wears…read moremasks and betting this will never go away in these environments. Easy to get in and out; building is located deep inside Baxter Village. Nice that SC allows you to make an appointment with no script, mammograms are wellness and glad it is super easy to take care of this requirement in SC with such a great facility and staff.

I went for a liver and gallbladder ultrasound today and the quote was more than $1200 and I had to…read morepay $420 from my pocket, it seemed to much for me and my wife had the same gallbladder test, the same day but in a different clinic so I called her to see how much it was at hers, $158 dollars and we are under the same insurance!!! I left immediately and cancel my ultrasound. I am really upset as I have lost 3 weeks of waiting time for the appointment, now I need to ask for another appointment and I do not have the results. I am very disappointed with my general doctor for sending me there, they might care for my health but for sure not for my pocket. There are clinics for all pockets but this one wasn't for mine.

Just had my 2nd MRI at CIS. I was helped by Technicians Bryan Harmon and Peggy. Both were great…read more Peggy expertly handled the IV, which was practically painless. Bryan kindly greeted me and made sure I was comfortable, as did Peggy. I've only been in Rock Hill a little over 1 year but am so so glad to have discovered CIS. The staff there makes the imaging experience as nice as possible. I highly recommend!

Went in for ultrasound and waiting to be checked in took so long, I decided to have a seat. Finally…read morea Second Lady came up and checked me in. I completed the forms prior to my appointment and forms I signed inferred I would be anesthetized, however, I wasn't. When it was my turn, my husband asked me if I wanted him to come too, which I did, but the Asian-looking lady (Vietnamese maybe) stated that he couldn't but my review of the documents say children can't come back to the exam, not grown ass HUSBANDS. She was not very personable AT ALL for someone who had to be in a patient's personal space and I likely wouldn't accept another appointment at this location. Some people like to ego trip on the most minimal measure of authority and there was absolutely no other reason to deny him from coming back with me. Then she tried to get smart with me when I asked if I were pregnant would he not be allowed, stating "you'd be up the street in obgyn, not here. Rude and unnecessarily aloof.

I have to comment about this place. I wont note any exceptional service, or anyone going above and…read morebeyond for me, they only charge $600 for an MRI. Other places charge up to $3000 for the same test. In SC they dont charge for a image reading fee, which can be charge in NC. The fee can exceed $300. This place has offices in the Charlotte area too. I just couldnt beleive the price difference between this place and Total Spine or OrthoCarolina. Please get price quotes from many different sources. It could save you thousands!

Arrived 45 min early, they got me right in and completed my procedure before my original…read moreappointment time. Results arrived to my provider 48 hrs later. Really friendly staff.

Took them an hour and a half to get me in for my appointment. Then after 6 weeks of waiting, I…read morecalled my DR office only to find out not only haven't they received my results, the imaging center hasn't even reviewed them yet! Horrible patient experience. I do not recommend

In February of this year, my husband went in for his annual physical. Shortly afterward, we…read morereceived a bill from LabCorp totaling over $2,400. This was both surprising and concerning, as his insurance policy fully covers one annual physical exam. After speaking with our insurance provider, we were informed that Riverview incorrectly submitted the claim under "weight loss" rather than as a routine physical. We were also told that if Riverview simply refiled the claim correctly, the bill would be fully covered. Since then, my husband and his insurance company have made multiple attempts to contact your office--leaving numerous voicemails and calling repeatedly--but have yet to receive any response. Phone calls go unanswered, and no one has returned any of the messages left. In addition, my husband has visited your office several times in person, each time requesting to speak with someone in billing. The front desk staff have made copies of the invoice and acknowledged the billing error, assuring us that someone from billing would follow up that same day. Unfortunately, no one has ever reached out. Most recently, we received a collection notice from LabCorp. They have kindly granted us an extension, but have made it clear that the billing issue must be corrected by Riverview in order to resolve the matter. We are extremely frustrated and at a loss for what to do next. This billing error is not ours, and yet we are being held financially responsible for it. We cannot afford to pay $2,400 due to a mistake made by your office, nor will we accept damage to our credit over an error that should be straightforward to fix. This is extremely unprofessional.

I am highly disappointed in this place. Dr. Choudury, on two separate occasions, had the…read morereceptionist call me over an hour before my appointment and tell me I just could come in early. Apparently she works somewhere else as well and likes to leave early. Dr. C also spent zero time getting to know me at my first primary care visit. Her bedside manners are abrupt and elitist. I was really stressed that day because of some issues at work. My blood pressure was high. I said normally my BP was low and I was certain this was stress-related. I was told that I might have a heart condition and would need an EKG. I told her that I was convinced that this was caused by horrible stuff at work. I also told her that I needed a new job-not an EKG. Then today I went in to the urgent care side (they have flipped, by the way) and the PA Sara said she couldn't find anything wrong, she'd do a viral test, and asked me if I'd like any other tests done. How am I supposed to know? All I know is that I feel horrible. She then told me that it would take 35-40 minutes and I could wait. I asked her where and she said either in the room or my car. I told her I was not going to take up space in an examination room and I'd wait in my car. I waited over an hour. Nothing. I called them from the parking lot. It went to voicemail. I was too fatigued and achy to go shlepping back inside. So I drove home. It was nearly 2 hours later that I finally got a call back from them. Oh, and by the way, I finally did switch jobs. My BP is back down to 109/70. I think my heart, although broken too many times, is fine.

The experience here i had the other night was horrible! Checked in at 7pm due to having chest pains…read moreand did not get out until 5am, and for what?!!! I was so livid i mean i could have been as good as dead dealing with the short staffed hospital at this location. Now my thing is i have been to this location before but in the morning/evening. Apparently at night they are short staffed it was so bad that at one point in time you would find yourself in a room with someone else. Rumors from other people being seen there was flying around that they only had one doctor working . This was this past Tuesday night 9/18/18. I hope they are working on better staffing there and im going to leave it at that!

It was good. Many people all not sure what was the matter with me but it all turned out alright…read more Not sure I loved have a doctor see me via live feed. That was creepy. With what doctors get these days, cannot not have one on hand? hummmmm

The attending physician was a nurse. I was given plenty of tests but otherwise left alone and…read moreuninformed for hours except for the two times I asked questions and they answered. I was crying in pain after an incident before receiving any pain relief hours into my stay and I had to ask to be released or would have been there hours longer.

I came in early on a Sunday morning and appreciate being greeted by a warmed receptionist. The wait…read morewas ideal and truly appreciate all the health care professionals being here and open on a Sunday morning. The parking it's easy and convenient. The check-in process was quick and the wait was ideal. My nurse Haley was attentive, listened to what brought me to urgent care and was compassionate too. Not easy, especially during a pandemic where our health care professionals are working endlessly. Theresa Smith my physician assistant was so sweet and diligent in the whole process!! Thankful to have such great service.

Always able to get in and out easy. Friendly and quick. The pharmacy is always fast and helpful.read more

Typical CVS with the usual departments - personal care, cosmetics, some food and drink and snacks,…read moreover the counter medications, a full service pharmacy and the like. I stopped in because it was certainly more convenient than getting the same two items from Walmart. The store is clean and bright and tidy with a brief wait at the checkout as there was only one person working the register. There's a certain cost for the convenience - the items I purchased were about 40% more expensive here compared to Wally World. There's plenty of parking and they do have a drive through for the pharmacy.

If you ever have the need to see an audiologist I would highly recommend Dr. Block. She is so…read moreamazing and will work with you and make sure that you are one hundred percent happy.

So helpful and knowledgeable! Dr. Block was so gentle and caring with our newborn! The latest…read moretechnology was incredibly! Thank you for such great care!