Well I really do like it here :) I brought my daughter here on a Saturday morning when she wasn't…read morefeeling well. The staff immediately started talking to her and making her feel comfortable. The gentleman at the desk was amazing. So friendly and caring... what a great employee! We were shortly brought back by a extremely nice nurse who was also such a pleasure. She explained everything to my daughter and got it done In no time. We waited less than 3 minutes for the dr to come in. The Dr. was just as good as everyone else. I'm super pleased with our trip there even under sick circumstances. I definitely switched my urgent care and will make this our go to for sure. Nice staff, clean office and great with kids is an all around win for me. Keep up the great work there!!

I never thought I'd say this about an Urgent Care, but this experience was fast and easy and pretty…read moredarn great overall. If you go to their website, you can actually make an appointment, which I highly recommend. When I arrived (it's right next to the 77 exit just off Gold Hill Road), there was a computer screen where you could check-in; since I had already made my appointment, it was a quick, two-step process. The man in front of me obviously hadn't made an appointment because he stood there forevvver answering all the check-in questions. Shortly after, the receptionist called me up to get my insurance card. I noticed a sign next to the window that listed all the main procedures they did along with the cost, which was really helpful. I waited in the lobby maybe 10 minutes before I got called back. The nurses couldn't have been nicer, and I was out of there 20 minutes later.

I went in around 8:45 PM 5/28/26. The girl at the front desk asked if I had an appointment, and I…read moresaid no. While I was trying to check in, she immediately told me not to bother because the system would not let me, and that I was not going to be seen anyway. I explained that it was for me and my baby. She didn't give me time to explain the reason of visiting she was just rude from the start. The way this employee treated me was extremely rude and lacked any empathy or compassion. It honestly baffles me, especially working in the healthcare industry where you interact with sick patients and families who may already be stressed or worried. A little kindness and professionalism can go a long way, and unfortunately that was completely missing from this experience.

John I think was his name? Sorry for forgetting but he was so much fun. My wife brought me in with…read morea dislocated knee. He worked so hard to diagnose, consult, and reduce my knee. Although it's still dislocated, he made the right call sending me to a specialist. If you're reading this John, ER couldn't fix it either. I'm stuck in a brace waiting for an opening with my ortho.

Drove my boyfriend to PMC Urgent Care on Monday, he had an extremely high fever that wouldn't…read morebreak. He could barely stand up and was having trouble being coherent due to the fever and aches. The nurses/doctor/office staff were visibly annoyed at him for being unwell... in an urgent care. He tested positive for strep throat, and was written out of work for 3 days. He was equally miserable for the 3 days he was home, but went back to work on Thursday since he was no longer contagious per the doctor at PMC. He left work because he was still extremely sick, and visited another Urgent Care for a second opinion. He was told that the antibiotics given at PMC didn't even affect strep throat, and that he was in extremely bad shape. I've visited this Urgent Care a few times prior to this incident and was never impressed with my experiences either, but this is the icing on the cake. I'm adding an additional star because the wait times seem to be pretty fast, probably because the doctors are not thorough at all, but oh well. I'm never going back to PMC. I will gladly wait a little longer somewhere else for adequate medical care and I suggest you do the same.

Excellent service, quick to get you in and out, and very friendly …read more Clean, clean, clean. As previously stated....Quick service to get you seen by nurse and Doctor. Very friendly staff, nurse, and Doctor. I hope I don't need to come back, but if I do need to be seen really quick....it will be here.

I checked in online and was able to be seen less than 15 minutes later, awesome service, and it was…read moreone stop because they sent my medicine right over to the pharmacy. It was such a life saver when I had the flu. I will definitely be going back.

From the owner: MinuteClinic® in ROCK HILL is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Decent care, but they run this clinic like a factory…read more No personal attention, long waits, and unapologetic staff. I couldn't imagine a less entertaining environment for children than the waiting area, and an hour of doing literally nothing is just too long for small children. I've never seen a doctor within an hour of our appointment time. This strikes me odd, since my kids have never had more than 5 minutes of time with the actual doctor, and I can't imagine it takes much longer than that to dictate notes about the visit after the fact. Again, the doctors are all competent, but I suspect that most of them don't have or even like kids, as they have all the bedside manner of an alarm clock. Pro-tip: They close the examination room door after the nurse does the initial consultation. If you open it, and let your toddlers wander into the halls, and play with the equipment, they seem to get a doctor into the room a little quicker.

Ashlene Karasch NP is fantastic! She educated me on something at our 18 month appointment (first…read moreappointment with this practice) that our old pediatrician didn't address. She made my son and I feel incredibly comfortable and confident in her abilities. She was very thorough and spent time answering any questions I had. Cannot wait to see her again for our 4 year old's checkup soon!

My nurse David was unprofessional. He didn't listen that I had had an accident and injury . I have…read morea terrible sprain that did not get any treatmentIt is a waste of time. Where are the doctors?

The attending physician was a nurse. I was given plenty of tests but otherwise left alone and…read moreuninformed for hours except for the two times I asked questions and they answered. I was crying in pain after an incident before receiving any pain relief hours into my stay and I had to ask to be released or would have been there hours longer.

Every visit has been a great experience, but I especially want to recognize one staff member who…read moretruly stands out. There's a guy with a tattoo sleeve who is always incredibly kind to my daughter and goes out of his way to be welcoming. He has such a calm, friendly energy that immediately makes patients feel comfortable and at ease, which means so much--especially in a medical setting where people can already feel anxious. The way he treats patients with genuine care and respect does not go unnoticed. It's honestly so refreshing to see healthcare providers like this. He's a big part of why we feel comfortable coming back, and Piedmont is lucky to have someone like him on their team.

I was feeling affects of sinus drainage & cough for 3 days. I work with public & was concerned…read moremaybe I might have COVID or flu. I was able to make appointment on line & got the first one @ 755a They got me right in & completed diagnosing in 30 minutes. No COVID or flu! That was a relief to hear. Prescribed Z-PAC & nasal spray. Great experience & I would recommend highly. Part of the Piedmont Medical Hospital

Change is constant, right? My insurance provider decided to…read morechange from VSP to EyeMed which meant I needed to find a new provider. I had cataract surgery last March which corrected my distance vision. The downside is that I now require readers. In addition, for my part-time job, I work on a computer in a public place so I need bi-focals. Unfortunately, I lost one of the lenses and the frames are damaged. It took 2 weeks to get an appointment. I was there early for my time. I filled out some paperwork and was ready to go when Dr Brook Vastis called me in. We talked about my transition to her practice and my vision needs. Mainly to get an exam to provide to my PCP, replacement bi-focal lenses and frames. The office environment is professional and functional. The Reception process was smooth and easy. While I was waiting I noticed there were two ladies that were talking to patients about their frame selections. They have a lot of premium choices, Maui Jim, Lilly Pulitzer, State Optical, Barton Perreira, Lafont of Paris,Ernia O of Barcelona, Silhouette, Ovo Optics, Modo, Morel and Kate Spade to name a few. I met with a lady named Jessie to talk about selecting frames and lenses and completing my order. She was very professional, friendly and helpful. I was pleased my insurance covered a large percentage of the overall costs. While changing medical providers can sometimes be anxious and stressful, this was not one of them.

They are amazing and have been every visit that I've ever had. It doesn't matter whether it's the…read moreexam looking at glasses for making an appointment... The staff are always so helpful. I was one this first patients. When my insurance changed he was not in network. After 2 years I went back. Hands down one of the best doctors I've ever had. They are ahead of the curve with technology and he always knows the newest multifocal contacts that are coming out, etc. I highly highly recommend Optique

I've been to many hospitals throughout my medical journey, and unfortunately this was one of the…read moremost disappointing experiences I've had in a long time. The lack of compassion and basic empathy from the staff was truly disheartening. In healthcare, a certain level of care and understanding should be the standard, but that was not reflected here. The nurses were often rude and handled patients in a way that felt unnecessarily rough and impersonal. It's deeply concerning to feel more like a burden than a human being while seeking medical care. This is not the type of care you should have at any place especially not in this area but I'm sure they assume classification based on color based on the fact that they would refuse to close my door even as they ripped my shirt off of me exposing my nude body to the passing audience versus other patients doors I noticed we're allowed closed.

Staff here is very unprofessional and could not even start IV on me. I left this place bleeding as…read morea hemophiliac and they did nothing. Worst experience ever.