I cannot say enough things about Dr pennington that would do her justice. Her practice is a little…read morebit different than primary care, it is a concierge type service so you do pay a monthly fee, but don't use insurance. For example, with your monthly fee, you see her if you need to, and if you don't, then you don't. She has contracts with different companies so your labs and medication's may come to you at a better price. She only sees a certain amount of patients so this pretty much allows you to see her sooner than you normally would any other primary. The most important she listens. it has been such a blessing to have her help me through a transition from another state and get a long-term condition under control. I definitely recommend her if you were looking for this type of service and are willing to pay the monthly fee. Dr pennington and her staff are amazing at what they do.

From the owner: At Pennington Primary Care, Dr. Amanda Pennington provides patients in the Rock Hill, South…read moreCarolina, area with direct primary care as well as a wide range of cutting-edge and advanced laser treatments. Her direct primary care practice represents a new and more personalized concept of care. She is able to provide increased access to her patients, shorter wait lines, and longer appointment times. At her practice, Dr. Pennington provides a variety of primary care services as well as laser treatments. The recent purchase of the innovative Icon™ Aesthetic System gives her the flexibility to offer: Laser hair removal Stretch mark removal Facial vein removal Hyperpigmentation and sunspot removal With the Icon laser, Dr. Pennington customizes treatments for each patient using interchangeable hand pieces, which can remove the top layer of skin or treat the deep skin layers. She added the Icon Aesthetic System to her practice because it offers her patients the most powerful treatments with the highest level of comfort thanks to its state-of-the-art cooling system. The treatments at Pennington Primary Care are all outpatient, so you can schedule a treatment and go right back to your usual routine. Dr. Pennington and her staff strive to give you convenient and comfortable treatments that fully address all your medical needs, from minor ambulatory procedures to skin rejuvenation. Contact the Pennington Primary Care office or schedule an appointment online at anytime...

Came in for simple sinus infection. Got antibiotic, but did not clear things up. When called them…read moreto come back in , their response was that I took the antibiotic wrong and to go to an ENT. Went to different place, was told the antibiotic they gave was wrong one and got a different one. 2 days later feeling fine so will go elsewhere from here on out. Sad as they are 1 min from my house.

I spent $225 I could ill afford to spend, and ultimately it was for nothing. I was prescribed…read moreantibiotics for something that appears to be viral, which is why, nine days later, I don't feel any better. In fact I'm much worse. Now I have bronchitis. I was charged $50 for a Strep test, when the tests themselves are 50 cents each. That's quite a markup. Lastly, you would think, having spent all that money on the visit, you'd be able to say to the doctor, "Hey, it's been a few days. This and that has happened with my symptoms. Did we get it wrong?" and not have to pay all over again -- especially when she did get it wrong. Apparently not.

They do not let you do community service at affinity health. I just left there . I do no not know…read morewhy they are on the list. They will refer you to the homeless shelter or soup kitchen.

worst service i have ever experienced. They never return messages, I scheduled and appointment,…read morewaited 6 months and was told that my son couldn't be seen when we arrived. They could have called me before I took the afternoon off work and brought my child in.

Absolutely ridiculous and unprofessional. I had an appointment here in Jan. The receptionist…read moreinformed me that I was to pay for my visit in full as I had not yet met my deductible. That was absolutely wrong. I was to only pay $20 (my co-pay). I have left 8 messages as well as my BCBS Rep has left 2 messages for billing. Neither of us EVER received a call back. I have since read other reviews on BCBS from other patients that this exact situation happened to them. I received an Email from Kevin Brooks on Feb 22 informing me that he does show that I am owed a $234 refund and that it could take up to 30 days. WHY?! It didn't take 30 days overcharge me. I have now emailed him 3 times ZERO response for an update on this refund.

Inconvenient not being able to call the office where your a patient. Difficult to remedy a problem…read morein a timely fashion.Never know which dr your going to see.

Drove my boyfriend to PMC Urgent Care on Monday, he had an extremely high fever that wouldn't…read morebreak. He could barely stand up and was having trouble being coherent due to the fever and aches. The nurses/doctor/office staff were visibly annoyed at him for being unwell... in an urgent care. He tested positive for strep throat, and was written out of work for 3 days. He was equally miserable for the 3 days he was home, but went back to work on Thursday since he was no longer contagious per the doctor at PMC. He left work because he was still extremely sick, and visited another Urgent Care for a second opinion. He was told that the antibiotics given at PMC didn't even affect strep throat, and that he was in extremely bad shape. I've visited this Urgent Care a few times prior to this incident and was never impressed with my experiences either, but this is the icing on the cake. I'm adding an additional star because the wait times seem to be pretty fast, probably because the doctors are not thorough at all, but oh well. I'm never going back to PMC. I will gladly wait a little longer somewhere else for adequate medical care and I suggest you do the same.

Excellent service, quick to get you in and out, and very friendly …read more Clean, clean, clean. As previously stated....Quick service to get you seen by nurse and Doctor. Very friendly staff, nurse, and Doctor. I hope I don't need to come back, but if I do need to be seen really quick....it will be here.

The people that work here are very attentive and work together as one unit to make sure their…read morepatients are treated well.

I was always happy when I went to see Marie. She was compassionate and attentive to my needs. I was…read moredealing with Severe anxiety and she is the reason im able to manage it. The staff are great. Although there was quite a bit of turn around for employees, she always hired the best. I hate to have to leave her but transportation became an issue and a closer location was needed. Thanks again Marie for helping me with my testosterone before I left. God bless you and yours.​

I went in around 8:45 PM 5/28/26. The girl at the front desk asked if I had an appointment, and I…read moresaid no. While I was trying to check in, she immediately told me not to bother because the system would not let me, and that I was not going to be seen anyway. I explained that it was for me and my baby. She didn't give me time to explain the reason of visiting she was just rude from the start. The way this employee treated me was extremely rude and lacked any empathy or compassion. It honestly baffles me, especially working in the healthcare industry where you interact with sick patients and families who may already be stressed or worried. A little kindness and professionalism can go a long way, and unfortunately that was completely missing from this experience.

John I think was his name? Sorry for forgetting but he was so much fun. My wife brought me in with…read morea dislocated knee. He worked so hard to diagnose, consult, and reduce my knee. Although it's still dislocated, he made the right call sending me to a specialist. If you're reading this John, ER couldn't fix it either. I'm stuck in a brace waiting for an opening with my ortho.

Care and quality was fine, but the billing experience is the worst thing I have ever encountered. I…read morereceived a notice of the bill I owed and paid it right there. Then I kept receiving notices that I owe money. After several calls with the billing department, uploading my receipt of payment, and going back and forth, it is still unresolved. I have spent several hours trying to get this issue resolved and it is still open-ended. I would never go back to this urgent care based on this experience alone. Like how hard it is to apply the payment I made through my account, to my outstanding balance on my account? This is so frustrating.

Shannan and Rett are awesome. Quality care and very honest. God bless them very kind peopleread more

I am a glutton for punishment!!! After my last review I found a new doctor. Unfortunately after a…read morefew years she moved! So, due to proximity I call fort mill family practice AGAIN. They say since it's been 3 years you can only be seen as a new patient. I say that fine and wait a month for an appointment. The day before my appointment I get a call saying the random provider I picked is leaving the practice AGAIN!!!!! This provider number 4!!!!! What does this office do to these doctors????? Why does everyone leave!!!

I had been with this practice for 35+ years. It began to decline in service during the sale of its…read morepractice 4 years ago. I contracted Covid in late September 2024 the doctor diagnosed me but did not include a chest xray to see it I got pneumonia. After 20 visits to this practice I was still not getting better, ended up with edema, CDIFF, lung infection, heart issues, and kidney dysfunction. Every visit included bp check, weight, and temperature and she takes notes and sends you for tests but never discusses the results, you need to Google it is what I was told. The care I was given could have cost me my life. I did seek specialists & they all agreed I did not get proper care. Check their credentials and if you get blood work done make sure your insurance covers it. They also overcharged me but I was refunded by Medicare it was completely covered. I thought I had a problem with billing but I could never get appointments timely, answers to my questions or about the medicines I was taking, could not sleep and could not get sleep medications when I needed them. Every aspect of my care was questionable. I found another doctor and was treated properly, discussions and actions were taken and I have learned so much more about what happened to me at FMFP. I was hospitalized 3 times during the course of my Covid due to the inaccurate care I received here. Gained 15 pounds of fluid and she sent me home with water pills I went to emergency room at 3 in the morning it was a life threatening experience they told me!!! Also I was never told to get a stool sample as I had severe diarrhea that turned into CDIFF and that can also kill you. God awful experience here.​​​​

Went for severe lower back pain. Piedmont did blood tests, CT scan, MRI and x-rays…read more Took in right away in ER, staff were very nice. Had to wait a little longer than I thought we would have to, but they did do a fairly good job of taking care of me and my wife. Provided pain medication and a back brace for my back. We were there from 9am to 6pm. Overall, I am ok with the services provided and would go back again if needed.

My son had an ear surgery here and the staff was amazing! They were so patient with him and helped…read morekeep him entertained while we waited for the OR room to get ready. Nurse Sarah in the surgery center went above and beyond to make my son feel comfortable!