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    1 year ago

    Misrepresented and did not follow directions that were very standard and simple. Disappointed!

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    6 years ago

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    Northern Pass Properties - Stating I didn't give a 30 day notice to vacate

    Northern Pass Properties

    (26 reviews)

    As an investor in a few different markets, I've worked with a number of property managers, both…read moregood and bad. These guys are the BEST in the business. First off, they are very responsive and communicative, which is arguably the most important quality in a PM company. I really appreciate that they proactively reach out to me just to give me status updates, which is definitely not a quality in some of the PMs I've worked with elsewhere. They also are very knowledgeable about the market and quickly adapt to it; I've never had a property sit vacant for long while it was in their hands. Finally, they're very transparent about their costs, fees, and services, and really look out for you as a client. If you're looking for a great property management company, I highly recommend Dale, Lisa, and the associates at Northern Pass Properties!

    Do yourself a favor and rent somewhere else…read more I was a tenant for three years and never missed a single payment--even after relocating to another city for work. Instead of helping a responsible tenant, this company told me I had to continue paying every month for the remainder of my lease AND pay a lease-break fee before they would even assist in finding another tenant. The responsibility to market the home and find replacements was pushed onto me. So that's exactly what I did. I paid rent every single month on a house I wasn't living in while also paying for another apartment in a different city. I maintained the property, referred qualified applicants, and worked with the leasing office while they accepted and processed those applications. They knew I had moved. They knew I wasn't renewing. They accepted my written notice months before my lease ended. Then, after collecting six more months of rent from me, they decided that wasn't enough. After my lease expired, they suddenly claimed my written notice didn't count and demanded another month's rent based on a requirement that does not exist anywhere in my lease. Conveniently, this "requirement" was never mentioned during the six months we communicated about my relocation, my move-out, or the applicants they were processing. After paying tens of thousands of dollars in rent over three years without ever missing a payment, this is how they chose to end the relationship--with an attempt to collect money beyond what I believe my lease requires. If you're considering renting here, understand that being a reliable tenant does not mean you'll be treated fairly. Read every word of your lease, keep every email and text message, and don't assume the written contract will be interpreted the way it's written. Based on my experience, I would never rent from this company again, and I would strongly encourage others to look elsewhere.

    5 Star Property Management - Reliable solutions
  for effortless property management
  built on trust, clear communication, and excellence.

    5 Star Property Management

    (20 reviews)

    got repairs done for quickly and found a tenant within 30 days. First time working with a property…read moremanagement company so I will update at the end of the year

    I had a pretty frustrating experience with this property management company and wouldn't use them…read moreagain. After they took over my property, it took over a week before anything actually got done. It didn't feel like there was any urgency at all. The listing photos were also disappointing. They said they'd be professional, but they honestly looked like quick cell phone pictures with very little effort. The pricing advice was way off too. I was told I could easily get $1,900/month, but the house sat vacant for over three months. We kept lowering the rent week after week until it finally rented at $1,600, which cost me a lot of money in the meantime. There's also a $50/month fee that's supposed to be paid by the tenant for certain services. Instead, that ended up coming out of my part of the rent. When I talked to the tenants, they said those services (like regularly changing the AC filter) weren't even being done. Maintenance costs were another issue. Their in-house team quoted me $3,500 just to replace a ceiling fan. I ended up buying one myself for about $300 and paying someone $100 to install it. That pretty much says it all. The biggest problem, though, was how they handled communication with my tenants. When I told them I wasn't renewing my contract, they told the tenants I was moving back in and that they needed to vacate, which wasn't true. I got that cleared up and was told the tenants would renew. Then about a month later, they gave the tenants a notice to vacate again. When the tenants questioned it, they were told that they had contacted me and I had confirmed it, which didn't happen and I absolutely did not. I only found out after talking to the tenants directly, after the tenants refused to communicate any further with 5 Star and I was finally provided their contact info. At this point the tenants were already committed to moving. This will ultimately cost me thousands as my house will sit vacant until I can get another tenant. Overall, just a lot of miscommunication and very poor handling of most things. I wouldn't trust them to manage my property again.

    CDY Real Estate Investors

    CDY Real Estate Investors

    (1 review)

    Stay away from these investors. We purchased our home in El Paso, Tx, in February 2021 and we…read moreshould've known better! First, it took us 6 months to close on this property because the owner/investor was in foreclosure when she accepted our offer. She had to deal with the bank in order to sell it to us. She refused to fix anything wrong with the house and refused to give us a one-year warranty. About a few months after we moved in, we had a huge water leak in the dining room. Turns out the roof was inadequate. Our daughter's bedroom downstairs flooded due to no tar or protection of any sort from the outside "landscaping", if that's what you want to call it. Since then, we've had to fix gas issues. The pipes were rotted and we had three different leaks around the house. Yari Orta Rubio and her company could have killed us and she would have no idea as she lives so comfortably in Florida working as a real estate agent/investor. This week we've had to install new HVAC systems and have found ductwork installed incorrectly and the electrical is completely incorrect. We are appalled as to how this house was "inspected" by our city inspectors and passed inspection!!!! Our flooring all over the house is starting to lift and the floor in our bedrooms crack. It turns out the floor under our carpet has broken tile. Please stay away from this company and if anyone is looking to buy in Florida, stay away from Yari Orta!!!

    From the owner: Residential Redevelopment, "Flip Houses"…read more Purchasing Opportunities: We purchase: auction, foreclosures, probate, and short sales homes We purchase distressed homes We purchase homes from Wholesalers We purchase and flip homes ONLY in the El Paso, Texas area (East, West, Central and Northeast)

    3D Casa - estatephotography - Updated August 2026

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