If like me you struggled to find an NHS dentist, or were not happy with your current dentist then I…read morehighly recommend Lance Knight at Ultimate Spa I must admit I'm a little scared of the dentist and was not looking forward to my impending visit, but Lance was really approachable and promised any work needed would be taken one step at a time, when I was good and ready. As a private dentist I was bracing myself to be pushed into all kinds of treatments that I didnt really need, but I was happy to hear that my teeth were pretty much healthy, the only work he sugested was purly cosmetic, and it was entirely up to me what I chose to do. He also explained that they offer a payment plan, so if I decided to have any work done I wouldn't be lumped with a huge payment - bonus Note for the ladies: He is also quite good looking so you don't mind staring up his nostrils while he's examining your teeth! The only negative I would like to point out is that the surgery was in the middle of a refurbishment as they had recently moved premises, and the reception wasn't very appealing - I'm sure its looking tip top now though!

Dr Lance Knight and the whole team at Ultimate Smile Spa deserve a gold medal for service,…read morefriendliness, patience and overall quality of treatment. I hadn't been to a dentist for around 10 years due to me being a very nervous patient, but one of my wisdom teeth started to come through and I was in absolute agony. I made an appointment and went to see Dr Knight. He was brilliant. At my first appointment, I was so nervous I was shaking and couldn't even sit in the chair!!! He calmed me down, by explaining exactly what he was going to do before he did it and talking to me throughout the examination so I knew exactly what was happening at all times. Lance is a very patient person and is happy to talk through any fears or concerns you may have at any stage. He is always polite and never once have I felt that he has been impatient with me. I have had dentists in the past who have said they "need to get on with it as they do have other patients!" Lance would never say anything like that and just knowing that makes me less nervous as I know that Lance will allow me all the time I need without ever making me feel as though I am an inconvenience. Thanks to Lance and the team, I have far more confidence when visting the dentist and have recommended Dr Knight to several friends and family members. All of whom are very happy with the service and treatment they receive. Thanks Ultimate Smile Spa - you really do make me smile!

Absolutely fantastic! Was in complete agony, 200 miles from home, and found didsbury dental online…read more Had an emergency appointment so quickly it was unreal. Within the hour had all the necessary treatment, professional, friendly and all very relaxed.... Would highly recommend!!

From the owner: Didsbury Dental Practice is a 24 Hour Emergency Dental Surgery covering the Greater Manchester Area…read moreand beyond. Our highly trained Dentists carry out General, and Cosmetic Dentistry as well as Dental Implants. We are also a Sedation practice and welcome nervous or anxious patients. We are registered with the Care Quality Commision. We also have a Hygienist who is able to offer same day walk in appointments.

Having been a long term loyal patient at this practice for over 12 years, I was pretty upset and…read morepeed off when they struck me off their NHS patients list recently. I missed two appointments within two months (from work appointments), I stressed at the time of making them, I needed the latest appointments because I would be coming from work and I finish at 4.30pm. Previous appointment I've been able to book a 5.00pm slot, but for some reason they weren't available anymore. Being told I'm being struck off the patients list for missing two appointments, but when on the phone they are advertising spaces for NHS patients. Also explaining, I still visit the surgery to see the hygienist twice a year on a dental plan, but I would not be able to see the dentist. But if I wanted to register as a private patient, I'm more than welcome. Yeah, I wonder why? ££££££££££ They struck me off the list a couple of year previously for missing appointments, I had to remind the manager we were in lockdown during a world wide pandemic, we weren't allowed to leave our house unless it was essential. I didn't miss the appointments intentionally, the whole world was in lockdown. They later placed me back on the NHS list with a new dentist who just started at the practice. Being messed around by this dental surgery, having to deal with their unprofessional reception staff, having to accept appointments can be cancelled whenever it suits the dentist, but no flexibility when you're struggling to make appointments from work commitments. I can not and will not recommend this dental practice to anyone, to my friends, family or colleagues. If you have to pay to go private, I would certainly recommend other dental surgeries who atleast attempt to cater to their patients needs. Staying open later, offering later and weekend appointments. If I go private, I will not be paying for this level of mediocre customer service.

mydentist is a large chain of dentists (Europe's largest dental care provider with over 600…read morelocations - yet still not big enough to have a Wikipedia page) which offers NHS and private treatments, this location is one of the few dentists which is located in Manchester city centre, it is located in Stevenson Square in the Northern Quarter. After previous issues with Ocean Dental and Bupa elsewhere in the city, I decided to call at mydentist, looking to sort out a mild dental emergency, combining with my regular checkup which was definitely overdue. The staff here all seem really friendly, and I was able to get an appointment in a matter of days, even in the busy Christmas period, I was actually offered an appointment the day after phoning in to look at getting an appointment, or on Christmas Eve which was a few days later, I accepted the latter but this was under the condition they'd be unable to perform any treatments on the day I signed up, which was down to them closing early for Christmas and the fact I turned up a few minutes late - they didn't have a problem with my lateness and were accommodating in the sense they simply swapped my appointment around with the person who was due to go in and see the dentist after me. It would still have been better if they'd have booked me in at a time they'd be able to do all treatments, rather than force me to wait another 3-4 week to get the results from my x-ray and the treatments required. The dental room was quite large and spacious, the dentist seemed to identify the two issues I was struggling with, and explained them to me in layman's terms, I didn't see this as more of a checkup I expected, but similar to a GP's appointment for my teeth, simply to clarify and check the issues I was having, rather than having a more in-depth look into my mouth. He did seem to take my issues seriously in arranging an x-ray and further treatment I'd have in a couple of weeks. One thing which lacks here compared to other dentists such as Ocean Dental, where I previously visited just a short walk away is technology, at Ocean Dental they were able to conduct my x-ray with ease and show the results on screen straight away, however here they originally struggled, before taking me into another room where I'd be put inside a machine which would rotate around my mouth. The whole process of getting the x-ray done took much longer than it did at Ocean Dental which was a shame, and I didn't see the results or get a comment on a result which also was a letdown. mydentist also as I see from their online platform makes it so much easier to arrange appointments yourself at a wide range of their dentists, meaning if you're away or need to see someone urgently you can book an appointment online, although for emergency NHS appointments they do ask you to phone up, as currently when I go to book an appointment online it only allows me to book it in for June, which would be my recommended 6 months check-up/examination window. Overall, mydentist is a rather cool dentist with some great features such as the online platform, and the great staff at this branch here at Stevenson Square, a branch which in most aspects is quite modern from the building to waiting room, although it has its' flaws such as treatments, x-rays and the slightly bare waiting room, where you have to enter, book in with reception and then have to wait on the floor above where I noticed there were no staff (at least one staff member should be upstairs) - but still mydentist does deserve a three-star rating as it is one of the better dentists in Manchester city centre, certainly beating Bupa by a mile, which I found to be a ridiculous, old-fashioned mess. UPDATE: After a recent experience here, I feel the need to downgrade mydentist to a single one-star rating, my second experience here was the opposite of what I expected from the good standards shown on my first visit. After going into the waiting room through the creaking lift (not a very pleasant experience), I waited.... and waited.... with no staff around to ask about the wait, I had to go down and speak to the staff (I don't know why the waiting area is on the upper floor as it makes no sense!), I was told about a delay I was not made aware of on check-in, and later found out there was a delay to the delay upon going down again. Poor standards of organisation and waiting times means I'm now looking for my fourth dentist in under a year (also having bad experiences with Ocean Dental and Bupa in the city centre), considering this second visit also is one which could have been done in the first visit and the fact I was never provided with my x-ray results or any further communication and the fact the x-ray equiptment was old and outdated in the first place, I sadly feel mydentist at Stevenson Square now deserves a single one-star rating.

I visited Ocean Dental yesterday 2.11.10 for the first time after problems with my last dentist…read more They were excellent, the receptionist was friendly and helpful (even though I was late arriving due to the taxi) and the friendly/cheerful dentist I saw was a Dr Nilesh Bhatt was superb, he explained everything in detail, taking time so I understood, nothing was too much trouble for him. Highly recommended, I cannot wait for the City Centre branch to open next year.

I was soooo looking forward to a day of pampering when I booked this appointment. My friends had…read morepaid for a spa day for me through group on and i had added a few extras to make it in to a full afternoon of primping! On arrival I was asked to fill out a questionnaire with some very personal information (more than usual) and then i was shown into a room buy therapist Nadia. I had booked for a facial, neck back and shoulder massage and a foot rub, followed by a shellac manicure and pedicure. Once inside the room Nadia asked me some even more personal questions and then proceeded to rub soap into my eyes which left them burning for the next 2 hours and then rubbed my feet for about a minute and a half followed by more facial rubbing not a real facial!!!!!! The whole time i was in the room Nadia kept trying to see me products not just a couple of minutes, for the whole hour i was having treatment. She even laid it on thick and told me she was a single parent and had been for 6 years. Her son isn't well and she has diabetes. We all have issues, but i don't wish to discuss them with someone who's supposed to be giving me a relaxing beauty treatment, especially when i don't know her from Adam! At the end I asked about my massage which i was told was part of my facial?? Ever heard of this? Me either! Once i left the room, expecting my nails to be done, I was told the treatment was over and i was free to go?? I asked about my nails and was told that they had not got me booked in for that?? So they spent over an hour trying to sell me stuff and then the bits i was willing to pay extra for they didn't booked in???? A great way to run a business if you ask me! I spoke to the lady at the desk and advised her that they could have had lots of repeat business from me if they'd not ruined it. She offered me free treatments on another day, but i swear, i will never step over the threshold again, free or not!

Was warmly welcomed when I arrived and speedily taken into a warm and cosy treatment room…read more Therapist made me feel relaxed and comfortable, will certainly be back for Nadia's signature massage again!

caring team, made me feel welcomed and relaxed on arrival. Dentist took his time with me. Different…read moreexperience to my old dentists

From the owner: Dental Implants Crowns…read moreInvisible Braces Laser Teeth Whitening

Only had one appointment, which was supposed to be an emergency appointment (which incurred a…read moresurcharge). I can't offer a comprehensive review of everything this clinic does, but last time I checked an emergency appointment costs extra because it involves actual work - fixing the cavity that I reported having issues with. I was met with a 20-minute delay to be seen by the doctor, followed by a rushed "initial consultation" that took less than 10min. Then I had to wait for the treatment plan for another 15min, approximately. I left with the exact same problem I came in with, but wasted a lot of time and the cost of the emergency treatment which turned out to be a consultation. The treatment plan includes "cleaning" and "crowns" that I have NOT requested, are NOT needed and I have NOT given my consent for. Everything was rushed and I feel that my time and money were wasted. As a result of that, plus the fact that they took over a week to answer one of my questions that I forgot to ask during the appointment, I believe I have been treated subpar by this clinic. Since then I had my issues fixed within a 48-hour period at a top dental clinic from central Manchester. Similar prices, but they value their patient's time and show the respect you'd expect. Don't get me wrong, everyone at Dental at MediaCityUK will talk very respectfully to all patients. My concern is that their *actions* and *decisions* are what proved to be extremely disrespectful. Everyone can find excuses for what they've done, but I will not tolerate being treated like that in a *private* clinic. If I pay for your service, you are going to put your best effort to prove you are worth the money, not delay me, rush me, ignore me for a week and then come up with excuses. I highly recommend everyone look not just at the surface (how they talk) but their actions: what they constantly do. Ask yourself this: If you were to get treated here, would you accept them delaying you and rushing you? Would you be okay with being sent to do a "cleaning" when it's clearly not necessary (for them it's just a mean to get paid extra)? Same goes for extras, crowns, etc. --- It's like buying every single item recommended by Amazon (through their suggestions based on previous purchases) just because they are very persuasive (which you'd expect from someone who is in the business of making money - not helping people necessarily). Also, they will reply to this review saying I didn't show up to the last appointment - which is correct. I decided to give them a bit of their own medicine. See how 40min-50min of your time being wasted feels like. And if you presume that my time is not as valuable as the doctor's - you're terribly mistaken. Not going to bring my accounting books to prove it, but rest assured it is so.

The worst dentist i have ever been too. I did the invisalign and some other fixing with them. The…read moresecond part of fixing was sort of extending my teeth, as they were not equal. Everything which was done by this clinic was a mess. I had to go to this clinic every month to get it fixed. Now part of their extension on my front tooth has fallen of 2 days before my wedding. I emailed them - they only refunded me partially and moreover now - they do not want to fix whatever they did. I now have to get into different dental practise to fix the mess (Obvioulsy, no other dental clinic would be fixing their issues - so I have to re do whole thing). Also, their extensions changed colour - after only 2 months - they became yellow, meaning they use cheapest materials possible! Really hope this clinic closes soon! :)

Dr bob is not only the nicest person on the whole planet with a heart full of gold. He is also very…read moregood at what he does! Just like everyone at the clinic. I just wanted to express my gratitude for all your help throughout my dental journey, despite being on a short notice due to travelling arrangements Bob and the amazing team have worked extremely hard and always get out of their way to make everything happen before we travel. They are just simply amazing at what they do and how they do it. The whole process is always so smooth, efficient and professional. I'm so happy I came across this clinic simply by a chance I decided to give it a go and I will not go elsewhere. The deals are amazing, the treatments are outstanding and the process simply enjoyable! Safe to say this will be our clinic for life for our whole family! Give it a go, thank me later ‍ Lots of love

Having watched my Father struggle miserably with poorly fitting dentures, my husband and I decided…read moreto invest in our teeth and hopefully save what was left of them. A few crowns, fillings and an implant or two has left us with a mouth full of pearly whites which we are thrilled with and committed to taking care of, Our only regret is that we didn't do this years ago! We have complete faith in Bob and his excellent staff and regard Butterfly Dental as a very safe and caring place to be. We couldn't rate it more highly. Sarah R.

Bupa Dental Care is one of the few dentists in Manchester city centre, after issues with my…read moreprevious practice Ocean Dental arranging a suitable appointment and with a teeth issue that needed to be addressed, I decided to register and book an appointment here at Bupa, which is in St Anne' Square, in a toxic, old, horrible, building on the first floor. Very few practices I found were taking NHS patients at the moment, and one of the only ones was here at Bupa - They managed to offer me an appointment within a few days, which impressed me as I had to wait weeks, even over a month at Ocean Dental, where I went previously on the second floor of Boots nearby. I found Bupa quite hard to find, it is up a staircase basically next to Mcdonald's, there is an "access" route, but this really isn't something that would be accessible, if you're trying to avoid steps, this route still has stairs but not as many, but the steps in this route are much bigger, and would often require a ramp for wheelchairs and buggies etc, the lift is also an issue, it is tiny to the point once again a wheelchair or buggy would be unable to fit, without potential damage or struggle, even one person fitting it would be difficult, and then this route is of course isolated and you're forced to be guided in and out by a staff member, which at busy times when you're in a rush, wanting to get in and out, it can be really difficult. When I got there, after some struggle getting in, despite them being aware I was ready, I was told they'd put my appointment back by around 40 minutes, and they simply expected me to wait without even informing me - I previously thought the staff were nice, kind and friendly until they made such a drastic change without informing me, which frankly was dreadful customer service, and as a busy man, I couldn't wait that long - I agreed an appointment time on principle, and to not even be informed about them changing my appointment time, obviously not being consented either, I found that to be atrocious. Due to the changing of appointment times without content, and the overall poor feeling of the dental practise its-self, with it being old and uninspiring, and the access issues - Bupa Dental at St Ann's in Manchester is potentially one of the worst dental surgeries I have visited, the whole experience from the time I arrived, juxtaposed the pre-visit experience such as the phone staff, and getting a quick appointment and it is sad that I had such a bad experience from the moment I step foot outside the surgery, so sadly I feel Bupa deserves a single one-star rating.