Pros: Diverse community. Attractive building. Professional management (they call it the "Concierge team") led by Terry. Everyone is cool, smart and well trained.
We're first time high-rise dwellers. We'd both worked in high-rises, but never lived in one. Wanted views of Town Lake, so we searched downtown high-rises for like a year.
We didn't do the relaxed, casual thing. We went into fully off-our-meds OCD mode. (That happens sometimes.) We studied every building, ate cookies at every Open House, and googled constantly. We did a lot on our own, but our patient agent helped, and we learned a ton. We finally picked a specific floor plan in the 360 building, and waited for one to come on the market.
Despite all our careful (:-O) research, when we finally closed on a unit, we still didn't know if this was even close to a good idea. We'd never spent one night in a high-rise, except hotels and the occasional all-nighter at work, which told us nothing. Would we love it? Hate it? Somewhere in between?
After two years, here's the truth: Our high hopes have been exceeded, in just about every way.
Why?
First, it turns out that 360 is super quiet and super clean, all the time. Both of those things matter to us, maybe more than they would to most sane people. (See the prior OCD admission.) But a really quiet, well-maintained, high security building was a must-have. All those boxes got checked.
Our neighbors are super diverse: young, old, hip, square, introverts and extroverts. But as a group, they are kind and respectful to each other. Big plus. Sure, you sometimes see someone stressed out or thoughtless in a moment, but that's true in every zoo, park, office, bus and building in the galaxy. We all see that sometimes, wherever we go. But less so here. The diverse and respectful 360 community is a big plus.
The pool, theater, conference room, kitchen and and resident's gym (floors 9 and 10) are excellent. Clean and well maintained and often mostly empty.
The views of Town Lake and downtown, even with all the ongoing construction, are stupid drop-dead gorgeous. Water views were our top priority. But the explosion of retail, restaurants and bars seconds away in every direction, plus the ACL Theater at the Moody, is probably an even bigger plus.The Shoal Creek path improvements are almost done, so Town Lake will be even easier. And the Republic Square renovations will be done soon. And the Farmer's Market is there every Saturday. Our dogs love that. Location, location, location.
HOA rates remain among the lowest in town, which is absurd.
Cons: Occasional city noise.
For example, Sixth Street music can crank up weekends between 1 and 2 am. Like loud enough to wake you up loud. But that's just part of living where we chose to live. Sometimes a downtown parade or road race might blast a PA earlier than ideal on a weekend morning. Plus there'll be construction noise for another two years while the Independent and Trammel Crowe sites get finished. But that work is surprisingly well managed, and never an issue for us. The bars are way louder. :) The fireworks are loud twice a year too. But the view kinda makes up for it.
On elevators: I've never waited more than 4 minutes tops. That's happened maybe half a dozen times. Seems like forever when it happens, but it's not. They usually appear in less than a minute, often in seconds. We'd read an elevator complaint before moving in (told you we were OCD ), but actual performance has exceeded expectations. (They upgraded the logic that controls elevator function a couple years ago, maybe that helped.) True, if an elevator goes out for service, you may wait a little longer. Huge surprise. Try a little standing yoga. Follow a breath. But as a general rule, all 4 are humming along.
Yes, there is a TV at every elevator location, on every floor, tuned to a news channel. As for blaring, no. The volume on every floor is super soft. All the controls are inaccessible, which is probably smart. You have to lean in and concentrate to hear what's being said. So yes, there are quiet flat panels with a crystal clear picture on every floor. I'll put that down as a plus, not a minus. YMMV.
As for the parking garage, yup it goes up 8 floors. Our assigned spots are about halfway up. It takes 90 seconds max to reach the street. But we drive slowly, not going for the checkered flag. I don't get the garage complaints. This one is paradise compared to most of the downtown garages I use. It's clean. It's brightly lit. It's 100% secure. The turn angles are easy. And on the 4th floor, there are usually dogs wagging over to the "dog park". So yes, the lower floors are quicker, but the higher floors are cheaper. Not sure what else you can say about that.
Living downtown is not gonna be for everyone. But we love downtown Austin. And 360 is a big part of that. read more