Jackie Sambataro was a pleasure to work with would utilize her services if I need insuranc. I would…read morerecommend how easy to work with and how easy to get on the phone. Please acknowledge her excellence. Bob Fishbein

The service is inconsistent. Sometimes I get great customer service, but other times no one answers…read morethe phone or follows up. It really needs improvement in consistency, communication, and responsiveness. I hope management addresses these issues, because when they do provide support, it's actually good -- just not reliable.

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

My agent is Gayle Gordon. I have been with her for 7-8 years. I refuse to even look for another…read morecompany. Ms. Gordon is respectful, patient, diligent, and committed to her customers. Her professionalism goes beyond the call of duty. I would strongly recommend her for all of your future needs. I can sleep at night knowing that she has my back. Thank you, Gayle

I have been with Brokers Insurance Group Inc for three great years. My Agent Gayle Gordon and…read moreothers from the team have always given patient, professional service. They take their time to understand what I'm saying and are even willing to make 3-way calls to help sort things out. It makes me feel as if solving my issues matters to them just as much as it matters to me. They remain Number One in my book. Thanks, André, Tampa, FL

Called Kenneth the owner based on someones recommendation and he was quick to respond to my…read morevoicemail. He is very professional, super knowledgable and helpful. He helped me find new homeowners insurance, and made the process seemless. I highly recommend Kenneth, he has been super patient with me and made me feel so comfortable with all the questions I've had. I couldn't be happier, he's a pleasure to work with!

I've been with him for over 10 years for car insurance, and I trust him a lot! He recently tried to…read morehelp me find home insurance at a lower price, and although he couldn't secure a lower rate, he provided valuable tips on how to reduce the cost. This experience just reaffirms that he genuinely cares about his clients and knows his stuff. Highly recommended!

Absolutely best customer service ever. Arisleida Taveras helped me find the best reasonable quote…read more She took her time and was very accomodating. I highly reccomend

Arisleida Taveras es un agente espetacular durante Los 4 año Que es vivido en Florida Buen trabajo…read morefreeway La recomiendo

Matt was extremely helpful in assisting me in reducing my premium…read more Everyone in the office is very friendly. Thank you, Matt

Victor Schlicht? More like the best agent I could've asked for. His team of professionals was able…read moreto sign up my auto insurance for a low price, and any questions or concerns I have, they'd explain it to me and make everything okay again. I'd do anything for them. I recommend them to my family, friends, and even waitresses I see in passing. I'd defend this office with my LIFE.