DR Capen is a wonderful Doctor who truly cares about his patients.I have went to him for years and…read morethe staff is wonderful and considerate always smiling.

Dr. Capen is very thorough and works for patient centered care, his staff, however, operate in the…read moreopposite extreme. Four office visits and I am yet to experience less than a 2 hour wait time - and that is with calling ahead for delay updates (without those expect upwards of 4 hours delay, not kidding). I understand it is challenging for staff when Dr. Capen commonly goes overtime with patients but less severe attitudes from check-in personnel and more accommodations for patients who are physically unable to withstand extreme wait times should be explored. During my relatives last appointment, after calling ahead and still being told of additional wait time, he was told he would be seeing the NP ( who was overheard complaining about his transfer to her schedule) not Dr. Capen. I had to call the office and threaten reviews to have him placed back on Capen's schedule. Call backs are equally challenging often exceeding 24 hours. My relative nurse and I have both been leaving messages for biopsy /oncology contact information. 3 weeks later, still no return call. It typically takes at least 24 hours for a return call but baffled at delay surpassing weeks. A biopsy had been scheduled then we were told last minute it could not be done. Weeks later I heard from a new surgical center that they could get the sample using a different method. My relative was frustrated and tired and stated he did not want a biopsy and went on hospice. He would now like more information on the latest biopsy approach. I anticipated this would be challenging for Capen's office staff but several weeks is plenty of time to simply return a call to either me or his nurse regarding his options. Dr. Capen is a great doctor but patient centered care must be viewed as a team effort among his staff or it all falls apart leaving frustrating and time sensitive gaps in care.

My grandma was here for 7 weeks recovering from a broken shoulder and neck. The first few days they…read moredidn't feed here or have a dr see her, she also wasn't given her blood thinner for a month. She went to the hospital from pneumonia at the end and found out she had bedsores, hadn't been bathed or fed for 3-4 days and had terrible thrush in her mouth from teeth not being brushed for weeks as she wasn't capable of doing it herself or taking care of her ADL's. While a lot of the staff are pleasant and friendly they neglect the people there and are understaffed and the facility reeks. She is no longer here as she has moved to the springs in Richmond and is much happier. They also dis enrolled her from her medical plan and drug coverage without my approval as her POA. The name has changed from heritage house and is still going off the cms ratings of it being a high performing facility which is not true. Some staff there Social services Emily is great Tiffany is good Kailey is great Ally good Selena is good Brenda not good Jordan night nurse is bad asked her to not come in her room Have a friend whose mother actually died there last year from neglect which only found out about recently.

My 99 year old aunt was placed in The Willows from the hospital. She received wonderful care. The…read morestaff is absolutely top notch. The food was so plentiful and she loved being there. I cannot say enough good things about the facility and the staff.

Wife and I visited this place today and did the foot treatment, it was wonderful. The place is…read morewonderful, peaceful and calming. I recommend it, your love it.

If you are looking for a functional medicine provider then you need to come to Salt & Light!…read more Chelsea is very knowledgeable and takes the time to help you with your health & goals. I love that she offers the foot detox bath, salt room & red light therapy too! Hannah works the front and is always friendly and helpful! Scheduling is super easy and pricing is much more affordable compared to functional medicine providers in the Indy area.

my son has been seeing Amy Jo for a couple of years now and she's changed our lives. we travel…read morealmost two hours one way to see her because she can connect so well to our family. the counseling center itself is always very clean & professional!! they always go over all your insurance and payment situations with you and are very upfront! if you're able, this would be my first place recommendation for mental health!

Dr Lawlor is a very caring Dr! He is always interested in any issues you have and if he feels it's…read moreyour advantage to refer you to a specialist he is on it! He has a very caring staff, several have been there since he came that says a lot for him ! i have been a patient with him at least 20 yrs . I like how you call and actually talk to a person not automated service if needed they try to get you in right away! You can actually get to know everyone by name ! I highly recommend Dr Lawlor and his staff!

They have helped my 94 YO father & I am impressed! If you are searching for help outside the…read morerealms big pharma these folks are the real deal.

She is amazing! Listens, very compassionate. On point with her diagnosis. Happy to have her as my…read moredoctor!

I have been a patient of Dr. Mashindi for several years. I have had experience with a number of…read moredoctors over the years, some definitely better than others. I have found Dr. Mashindi to be one of the very best primary care physicians that I have worked with, and I feel very fortunate to be one of her patients. Dr. Mashindi has demonstrated to me that she always has my health and best interests at heart. She is always a pleasure to meet with, kind, sensitive to my needs, and always on her game. Dr. Mashindi also runs a very efficient office that avoids lengthy times sitting in the waiting room. My health record is long and complicated, and I feel incredibly blessed to have Dr. Mashindi as my primary care physician. Thank you.

Dr Scott is amazing I went in almost unable to walk and in a lot of pain. With his help and dry…read moreneedling I'm feeling so much better I still have many more treatments because I'm a mess but I'm well on the right track with Dr Scott's help. And Jody the receptionist is so sweet. I would 100% recommend this place