service is Hit or Miss. If Jude or Mitch are there, it's amazing. Harley is distracted, has an attitude and service is horrible. And there's vaping behind the bar. It's illegal. Food is great if you can get them to wait on you... Megan and Amber and Bree are amazing. read more

Didn't eat, so this review isn't about that. Went with my friend for drinks to catch up and I hadn't been here before. Tucked away in a strip mall, I dug this joint! The 'ice bar' is kinda dumb, but the place was clean, music was killing it, and the staff was great! I will fo sho be back again:) read more

Love coming in to grab take out. They share a kitchen with Acropolis (Greek and Italian place next door with the same owners) which has amazing food. Great inviting vibe and atmosphere inside and some patio seating available. Perfect place for late night food and drinks. The staff is super friendly and truly the highlight of the bar. Between Harley switching into her pajamas late night, Amys friendly smile and delightful conversation, and the pub manager Mitchell's professional service and attentiveness it's just an amazing experience. Check out one of Arden's hidden gems. read more

Yes, three stars = OK. This place is OK. You can get drinks and food and have a good time. That's what this place is. You're not gonna die or be traumatized. If you are, well, that's on you. No disappointments, but no "OMG!! NOM NOM NOM!" Noise level is a bit up, but it's a bar. Service level is fair. Nothing overtly to complain about, but I'm not driving more than a mile out of my way just to go to this one place. read more

I just have one question. Why does this place smell like chlorine? The smell of chlorine permeated the air and hung there like a perpetual cloud. It lingered by the bar and just hung there. My friends and I came here quite late and sat at the bar. The only concept that makes this an "ice bar" is a poorly maintained ice ledge around the bar that I have seen done better at other bars. If you've been to the ice bars in Vegas this is a poor comparison. The bartender was very serious and spoke how he knew every drink except for the drinks we wanted to order. And then the drinks on the menu were hit and miss based on ingredient availability. The drinks we got were ok. As was the pizza. It was fine. But it wasn't some place I'd return to and couldn't recommend anyone else to go to. The lighting was dim. The bathroom was poorly maintained. And it smelled strongly of chlorine. read more

32* ICE BAR & Lounge - Coconut cloud drink - Sports Bars Near Me - Arden, North Carolina

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Great service, and those shrimp wonton appetizers are to die for! Right amount of spice when enjoying a delicious dark beer I had the Pisgah Peanut Butter Nitro! We enjoy the atmosphere and the service provided. Not a heavy crowd this day, so a little quieter than usual. The bathroom is clean and stocked. read more

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grate food and amazing service just a lil bit expensive other than that 100% would recommend

The food has been decent here before. Fried mushrooms are good for pizzas Mediocre at best. Cocktails are over priced, but reasonable pours .The beer selection is large enough and it stays in business because it's on this side of town and there aren't a lot of other choices. I'm only giving the two stars cause I think the food is reasonable and if you have no other choices, you can go here. The service is not good. Went tonight and my wife walked in the wrong door I'm not sure if the bartender a young brunette was on Coke or just has really poor customer service skills. I apologized, but she really lectured hard about us walking in the door that could have easily been confused with the front door. I would've just as soon how to drink, but my wife said she was good. Just a lesson in customer service . When a customer makes a mistake and you overreact you lose a customer for good. I went back to let her know that my wife thought this was an overreaction and didn't want to stay and she told me it was not an overreaction lol so we left. The customer is always right. A simple. Let me buy you guys one round would've been fine you're right, I don't overreact. I guess at these kind of places people who are bartenders are hooking up with owners or whatever and feel a lot of job security. But you lost two customers tonight. Looking at the reviews, I'm guessing the owner needs to review the staffing And off for a few apologies and a free around to get some customers back. I never want to see a local business get hurt. But if you have employees that are that entitled that they treat customers that way, it's going to cost you. Sounds like I'm not the only one. read more

This is my favorite bar in the Asheville area. Tons of different beers on tap, plus liquor and food from Acropolis, a greek restaurant next door. The service is friendly and they have a cool strip of ice running along the bar to keep your beer cold. The gyro seemed to have less meat on it than last time but guess that is due to inflation and dont hold it against them. read more

32* ICE BAR & Lounge - Lamb gyro, fries and pernicious ale. - Sports Bars Near Me - Arden, North Carolina

One of the male employees here is an ass. He completely ignored us, was rude, and when something was wrong (gave us a wrong drink), then continues to argue with us. read more

This is my second visit here for dinner. I don't see why this place is so underrated. My food and beer are always delivered to me quickly and I was seated right away even thought it is a Friday night. Now I was warned ahead of time that the "ice bar" experience is just a thin frosted section of the bar to sit your glass on. So I wasn't expecting much going in, but before someone told me that, the name made me expect the entire bar to be made of ice. Is you can get over that, there are a ton of local beer selections on tap and even more bottled options. I love the pene a la vodka. I understand the food comes from next door at Acropolis. I will visit again. It's a great place to visit alone, I don't know if it's good for talking. It can be a little loud. read more

This place is ok if you want to watch a game/ or have a drink( nothing too fancy though). Gone downhill! Give it 3/10 rating. I ordered a white pie with No ricotta- got a pizza with red sauce and hardly any of the 5 toppings (free on this pizza). They had to fix the bill as they charged me $1.99 for each topping. They fixed that. Got home and guess what Ricotta! And smattering of some of the toppings I ordered. read more

I just love this place. Perfect selection of beers. Food, which I believe comes from the restaurant next door (Acropolis) is awesome. Had the pizza which is off the charts. read more

This bar is amazing first time going to an ice bar the staff does the terrific job and very knowledgeable and very friendly. Love that you can get the Greek food from next-door served in the bar. Great place for ambience Thursdays they have thirsty Thursday three dollar tops. read more

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Max the server pays attention to what we are drinking and gives suggestions what they have available. The food is always consistent good. Been going there for years! read more

I came in last night just to have a drink and sat at the bar. I was served fairly quickly but that's where the positivity ends. My drink sat empty for about 15 minutes while not once being acknowledged if I wanted another or if I wanted to cash out. The last five or so minutes of that time my credit card was clearly in sight in front of me. My friends finally were able to cash out and stated they were ignored as well. As they were leaving I loudly said if I can ever cash out I'm right behind you. Wouldn't you know it I got my bill within a minute after that. Heads up bartenders of ice bar, former bartenders/servers typically tip very well. I'm that person and I struggled to leave my generous tip because you couldn't even acknowledge an empty bar glass sitting right in front of me while sitting AT THE BAR. read more

Waitress was very disrespectful and asked why I only tip so much, like she wanted more of a tip and said it in front of my whole table. Just very embarrassing and uncomfortable for all of us. read more

Man they really screwed up the seating with the remodel of this restaurant ! It is now a big open-room . The volume in the area echos and it's almost impossible to hear the person you are dining with. There are two 6 top tables in the middle of the room . I watched two different parties of two walk out because the rest of the restaurant was full except one of the 6 tops . Obviously they felt uncomfortable occupying such a large table . The two 6 tops should be 2- 4 tops , and 2-2 tops. The bar at the window looks out on top of the table outside , you are actually staring down at the people at that table , how uncomfortable to be at table . Where the hell did the owner get any sense of aesthetics. . The bar also seats less than formally . Hope to see a change next time I visit. I love the bar , but owner should have done her homework ! read more

The service is often slow, but now adding RUDE made it easy to make the decision to never spend money here again!! Since the food is from Acropolis next door I won't be ordering from them either! I called to complain and 'Jared' was dismissive without allowing me to discuss the reason for my call!! Three different employees on the same visit were rude without ever providing service. We left due to being ignored repeatedly. read more

A lot of very great, or very bad reviews... Honestly, the bad reviews are mostly dumb. Great pizza and a lot of beer on tap, all at a reasonable price! I'd go back. read more

The staff "specifically the male at the bar was rude and not very welcoming. The garlic bread was literally Texas toast with 2" thick of cheese . read more

Amazing pizza!! Amazing customer service! Just an overall amazing trip! Looking forward to the next time I get to enjoy that delicious bacon cheeseburger pizza and some beers! read more

32* ICE BAR & Lounge - 10" Bacon Cheeseburger Pizza Late Night I added pickles!! Probably the best cheeseburger pizza I've ever had! - Sports Bars Near Me - Arden, North Carolina

Food - average at best Service - waiters were nice and polite. General Manager was disgustingly rude DO NOT GO! Let me start by saying I never write yelp reviews, but I had to make an exception for how disrespectfully I was treated at this restaurant. My girl friend, another couple, and I were seated inside around 8pm after making a reservation. After about an hour of eating and drinking, the general manager approached us and told us we needed to leave so he could seat another table. Keep in mind we still had food on the table. After we refused, he threatened to have us forcibly removed. We offered to switch tables and he told us "pay your checks and get the F out of here." The issue was that we were seated in the wrong area. For a mistake they made, we were treated like second class citizens and I will never go back. We eventually moved but we're given no apologies. Disgusting service and rude General Manager. read more

Lots of beers on tap. Lots. Staff seems friendly although it's always a different bartender each time I go. The ice tray is cool. Literally and figuratively. Food from next door is always good. Prices are good. read more

I normally don't leave reviews because I am a food service industry worker but...you guys left out half of my order (I did get the rest eventually), and deep fried lamb jerky ( I know its fried because there was a burned piece of waffle fry in the box) a pita and a Greek salad is not a "Gyro Platter". Your management needs to stop taking shots at the bar and your staff needs to stop taking bong hits on the line. Very disappointed. read more

First time here, bartender Melanie was awesome and explained the menu to us. The best service and friendly staff. Our new local bar!!

I used to like going here, but the last couple of years it seems to always disappoint. I gave it another try tonight, and was again disappointed. The service here is AWFUL!!! Tonight I ordered a beer and wings. I was told that they had neither. I joked to the server that maybe I should go somewhere else and he told me to go then. I thought he was maybe joking as well, but he was actually upset. Poor guy needs a thicker skin in this industry. If you don't mind waiting for 20 min each time you need something, or you don't mind going to the bar Everytime you need something, have at it. I have wasted enough time and money at this place. So sad... read more

Went to get a drink... first time out since having a baby and moving. Came around 5 and no one was in there. Bartender (younger tall guy) just kind of ignored us and took his time coming over. Couldn't be bothered with pleasantries after making us wait and then just ask what do we want. So we said never mind and left. read more

Terrible service. We sat on the patio because we had our dogs with us believing it's a nice family local restaurant. We sat there for 20 minutes waiting for the waitress to come back to place our order but she never came back out. I walked into the bar to ask for some more water for us and our dogs but they never came. We just left because we were not being taken cared of. This place isn't a functioning bar. I would not waste my time here. read more

What a hidden gem! Great ownership, awesome alcohol selection, comfortable quiet atmosphere...perfect place to unwind, watch a game, chat...will definitely be back! read more

You know what, I'm bumping this up a star. It's local, unique and shows UFC fights. Nope, no fights anymore so one star dropped.

Let me start by saying that I like the concept for this restaurant. The inside is very dark. Maybe that's an sign of things to come. The service here is very hit or miss. I'm not sure what the hiring criteria is. Some servers are very attentive. Some couldn't care less about you. When speaking to the manager he was very rude. The staff at the pizza place, Acropolis, also being owned by the same person their people are rude as well. The food is good. But the food is not good enough to make me want to come back. I wouldn't go to either of these places if the food was free. I would fire my entire management team if they allowed this sort of rude behavior. But when the manager is just as rude and unprofessional no one gets policed. Oh well. I usually give restaurants a second change and occasionally a 3rd. This restaurant has no change for me to return. Food is the only reason for the 2 stars. I wouldn't recommend this place unless it was to a family member you didn't like. read more

Great service Frank gave me full service and was seriously on the spot with food and drinks ! Highly recommend. Great music for younger crowd (myself 24 my friend 21) Great atmosphere read more

They are tucked out of the way but next door to the famous Acropolis Restaurant in a strip center right on Airport Rd. I enjoyed a plate of Yugo Sliders. Really, really, good. I don't go here for the sports tv or many dozens of beers they carry, but for the good food, welcoming atmosphere, excellent servers (not at all hard on the eyes), and friendly clientele. read more

32* ICE BAR & Lounge - Aleks, the owner. - Sports Bars Near Me - Arden, North Carolina

Service was fine for the most part could tell people don't particularly like their job. I ordered a side Greek salad which has Kalamata olives... it had one on it. The whole point of a Greek salad is the olives. I asked for more was told that she would have to charge me for extra. Excuse me. Won't be back read more

Up until February, 2018 Ice Bar was my favorite neighborhood bar. Twice since that time...2 months apart I visited this establishment and twice with bad results. Simply put the service was horrible. Didn't even stick around to order food. After the last visit, I talked to a supervisor at Acropolis next door, who owns the Ice Bar, she admitted that they can't get good help for the Bar. That being said, don't waste your time and your money. Go up the street a little out of the way, to Post 25. The prices are right, the food is delicious and the service is always spot on! read more

Awesome service, very good and knowledgeable bartenders, NTN Trivia, lots of sports TVs, music, absolutely FANTASTIC food, and a nifty iced trough to keep your drinks chilled! Dinner for 2 with more than 3 hours of drinking was under $60. If we move here, this will be a regular hang out. read more

32* ICE BAR & Lounge - Cool iced trough to keep your drinks chilled. - Sports Bars Near Me - Arden, North Carolina

Seriously. A $5 cover for some crap UFC fight that no one cares about. A group of 5 of us came here for food and drinks. Instead we left and went elsewhere. Hope the 12 people that actually came for the fight enjoyed it. I know the other bar enjoyed my money. read more

I've been coming here since it opened. Over the past couple of years, I've noticed a definite decline in good employees and the ability to keep good employees. I've worked in enough restaurants/bars to know where the problem lies here. Food and beer are consistent, but, as a regular I come for the staff... they know my name, my beer, etc. unfortunately the inability of the management to keep solid employees is gonna lead to loosing regulars. read more

I started reading past reviews on this place and i can't believe all of the 1 star reviews. I know many people complain about the smallest thing but it doesn't even sound like the same place that I visited. I went with a few of my friends on a busy friday night and honestly I was impressed the entire time. I felt like every staff member approached us just to check on us and the food was amazing! The bartenders were thrown some crazy cocktail requests by my friends and they immediately told us "we will figure it out for ya" AND THEY DID. The service they give for the volume the do is impressive. I love the atmosphere of the entire place... Patio, the actual bar with an ice rail to keep your drink cold and even the bathrooms were clean. We watched the staff deal with alot of high maintenance guests and they kept a smile the whole time. This is my new spot and I would advise anybody who reads these reviews to try it out for themselves. Some people just like to bitch. read more