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2nd Chance Treatment Center

1.8 (10 reviews)

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Lighthouse Psychiatry Advanced TMS - Melissa Ramirez, MD, Medical Director, Adult, Child & Adolescent Psychiatrist

Lighthouse Psychiatry Advanced TMS

2.2(61 reviews)
7.5 mi

I was apprehensive about going to see a mental health professional, however the environment here is…read morefriendly, informative, and respectful! Any time that I have a question and I follow instructions to leave a voicemail,I receive a timely response. If I email the response times are quick ,which I really appreciate when it comes to my prescription refills. I have found that the staff as well as my doctor make it easy and comfortable to get the quality care that I needed. 10/10 would recommend!

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

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KEGE Center for ADHD

KEGE Center for ADHD

4.0(20 reviews)
3.9 mi

My experience at KEGE Center has been amazing. As a patient I felt heard, which is rare. They…read morelistened to my concerns and didn't try to push any unnecessary meds on me. Dr. Haan and Tessa are kind and patient. 10/10

I was recently diagnosed with ADHD as an adult through KEGE Center, and the entire evaluation…read moreprocess exceeded my expectations. From the first contact, the team created a warm, non-judgmental space where I felt genuinely heard and understood--something I hadn't experienced in previous healthcare settings. The thorough 90-minute assessment felt thoughtful and unrushed; they took the time to explore my history, symptoms, and challenges without making me feel pathologized or dismissed. What stood out most was how validated I felt throughout. For the first time, someone in a professional role acknowledged that my struggles were real, explainable, and not just "laziness" or personal failure. That moment of recognition alone was incredibly powerful and has already shifted how I view myself. The providers demonstrated clear expertise in ADHD while maintaining genuine empathy--many team members even have personal experience with it, which comes through in their approach. If you're an adult seeking an accurate diagnosis in a supportive environment, I highly recommend KEGE Center. They made what could have been an intimidating process feel empowering instead. Thank you for the excellent care--it's made a real difference.

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Redemption Psychiatry

Redemption Psychiatry

2.4(151 reviews)
4.2 mi

I am very thankful I am feeling better since coming to Redemption. Depression and anxiety can be…read morehell! I really like Dr. Nathan Shaw and he never rushes any appointments and seems to take time to really listen to me. He recommended that I try TMS. TMS has helped my anxiety and depression a lot and I am very happy I tried it. Things I really like about TMS -The waiting room is nice. You won't have to wait long but if I do have time to wait it's nice that they have snacks and cold water for me and my daughter. -When they ask you if you want the lights on or off I often say off and just listen to music with earbuds and try to relax. -The TMS chair is comfortable and the techs will make you feel comfortable. -The techs will check in with you to make sure you are doing ok and ask about any changes to medications and can answer all your questions. -Easy to reschedule an appointment if needed and I love the option we have to just send a text message so you don't even have to push numbers or wait on hold. Very easy.

I started going to this office in 2019 because I was struggling with a mental health crisis. I…read moreworked in a call center and had a lifetime of unresolved trauma. I came from a generation and a family that doesn't believe in mental health. And for those who do, it's heavily stigmatized. My original psychiatrist was great, but she moved to a location in downtown Phoenix. I switched to a different psychiatrist, one who was great with both my children. I switched my son over to her as well because HIS psychiatrist would cancel appointments for no reason and eventually left this location to focus on her own practice. Everything went great for awhile; I was somehow managing my alcoholism, and I was doing my best to function as a human being. Here's where things get sticky: I have health insurance, but it's not going to cover things like ketamine or other treatments my plan deems unnecessary. I didn't have money to cover myself and my kids, nor did I have the means to drive 45 minutes away from Maricopa, 3 days a week, and ditch my job, where my hours were always during the day. I had to make do. When I went to detox in December, I was working a very stressful job, up to 70 hours a week. I messed up by having the police called, and I know this. I am imperfect. But I and other patients weren't given the dignity of being seen as human beings who deserve basic C rights such as clean clothing and facilities. I deserved to be given my medicine, which I was not. When I got out and saw my psychiatrist, she told me I'd I wasn't a drunk, I wouldn't have problem. She told me things my daughter told her in confidence and me she wishes I'd been arrested. She's also gossiped about other therapists who are no longer there. If I'd known her history, I would have found a way to go to downtown Phoenix. I'd have never kept my kids with her. They love her, and that's great. My daughter forgave her because I encouraged forgiveness. But this behavior was devastating to my already low self esteem and recovery. I'm a huge fuck up and I know it. But I am also not going to pay a fortune for a 30-60 day program that my insurance won't cover. They wouldn't even cover my court-ordered stay in detox, or the ambulance service when I was forced to go to Tucson. And her response was always: don't be an alcoholic and you wouldn't have this problem. But I wish you'd been arrested so you can have consequences. Honestly, I'd say find another facility for your psychiatric needs because they'll either help or they won't, but have no problem telling you that you're worthless if you don't use their treatment. Such a shame because they used to be great. And maybe some doctors still are, but no one deserves to be treated like a loser when we already feel that way.

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Wayfinder Psychiatry - Psychiatric N.P. - Marcus Daniels

Wayfinder Psychiatry

4.3(4 reviews)
3.9 mi

Wayfinder Psychiatry is fantastic. The practice is warm and welcoming, with staff who are genuinely…read morefriendly and make you feel comfortable right away. They're incredibly responsive--calls and emails are answered quickly, and scheduling is a breeze. Marcus Daniels, the Psychiatric Nurse Practitioner, is friendly, genuine and very thorough . He listens carefully, asks the right questions, and creates well-rounded treatment plans that cover medication, therapy, and other needs like ADHD testing. His expertise and approachable demeanor make every visit productive. I highly recommend Wayfinder for anyone seeking prompt, compassionate, and comprehensive psychiatric care.

I've been going to Wayfinder for about 6 months and have met with both Lisa and Aubrey for…read moremedication management and therapy, respectively. They are both incredibly caring, kind, and made me feel comfortable, which was very important to me as a first-time mental health help-seeker in my 70s. They ask the right questions and my appointments with them felt collaborative and supportive, not cold and clinical like other providers sometimes feel. I was also very pleased with the other office staff, including the office manager, Jen, who even got my insurance to backpay an appointment after my provider became in-network with my insurance company, sending the refunded payment back to me, which was a nice surprise! Overall, if you are looking for a supportive and caring team of professionals, I can't recommend Wayfinder enough.

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2nd Chance Treatment Center - psychiatrists - Updated October 2026

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