It's been a minute since I've been here even though my son has been several times. The previously owned items are a good way to get video game accessories and games at a more affordable price. And the used books are definitely a good way for people who like reading but don't want to pay full retail. They have some clearance items and those were fine price wise but you have to look. Found a few comic books and a stuffie. Associate at cashwrap was personable. Good visit. read more

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For the last 7 years we have visited this location as patrons spending on average 75-150 dollars each visit. Today my 9 year old finally let go of his book collection and wanted to buy his little sister and little brother some Christmas presents.. unfortunately the teenage looking poorly groomed authoritative type employee perched from his chair barking orders (Nathan) felt the need to send us away because the photo id option on the Colorado government app was not a sufficient source of proper identification for our book donation .... 2nd Charles your in need of some accountability for ur staff it seems. We took the books and dropped them off at goodwill and will happily put our money toward Amazon this year instead of our neighborhood book store along with never visit this location going forward read more

It's a decent store unless you read history. I like to look at US history books. 2nd & Charles needs to fix the lighting in this aisle. It is the darkest aisle in the store. I don't see well in dim lighting. I need some sort of flashlight just to read the titles, my husband also agrees it is DARK. read more

Fun bookstore with new and used as well as DVDs, music and other gifts. You can trade in books as well. The staff is very friendly read more

2nd & Charles - Bookstores Near Me - Aurora, Colorado

Super cool store! Reminds me of Hastings back in my day. This is a collector's heaven. The store was very clean & setup nice. There was so much different stuff to look at. They even had guitars!! read more

Took in about 30 hardcover books, all in good shape. Mostly modern fiction. I was told I'd receive about 10% of their worth. I figured they'd sell them for $5 to $8 each after looking at their shelves so maybe I'd receive $20 or so. Got a text two hours later with no dollar amount, just a note to come back to find out how much I'd be paid. Turns out not even $6. Total ripoff. Yes, I could have taken the books back home, but they know that's a hassle and most people will just take the pittance. Next time I'll give the books to a thrift store. read more

The store seems to sell a lot of worthless junk. There is an unpleasant odor throughout the store that smells of people and mold. The staff were helpful and friendly but the inventory, which should be the draw, is of little to no attention. I purchased a brand-new RC car for 28.99 and it died within 24 hours. It was nearly impossible to get out of its packaging and failed to go in a straight line at all. Much of what they sell seems to be collectible items that are never supposed to be opened and left in mint in box condition. If you'd like to buy used media, I'd suggest a local used book or record store. Otherwise, collectibles are probably better purchased online. read more

Customer service is always great here, if I rated that alone it would be 5/5! Their overall selection is massive and there's a good number of different locations as well to find what you're looking for! Unfortunately while the selection is great, the prices aren't on par with what you'd expect at a used bookstore. I often find clearly used books marked at new prices which defeats the whole purpose of going to a used bookstore. read more

My mouth dropped open when I walked in. I'd heard of 2nd & Charles from fellow book lovers, but I had no idea they would have so much and such a wide selection. I spent a couple of hours in the kids section alone. Certain days have different deals, like I believe I went on a Wednesday and it was BOGO 1/2off clearance books. I filled at least half a kids book nook shelf for about $70. read more

2nd & Charles - Bookstores Near Me - Aurora, Colorado

Did not make it clear when selling books that for the option for cash you have come back in 24 hours. Also said they would call regarding how much I would get back and they did not. Felt very rushed and bad customer service. read more

Brought a big box of blu rays to trade in and was told they are not accepting blu-rays and are reducing the size of their movie section. Asked if there was a sale to clear the area out? Nope. I went to browse the movies and no wonder they aren't selling much... it was a complete mess and the worthless dvds were all jumbled up with the blu rays that people actually still buy, which made finding anything pretty much impossible. Used bluray prices also were not all that great. Maybe if they sorted them so that movies could be found and got rid of the useless DVDs people would actually come in to buy (and sell) the BDs. read more

2nd and Charles is a consignment store for all things nerdy, but also a place where you can buy new and sought out items. If you're coming here expecting to get a lot of money for your stuff, you will be in for a surprise. I tried to bring in a few books a while back and they wouldn't even take some of them and the ones they did take I didn't get much money for. However, most of the time I come here to buy rather than sell and am more than happy to spend my time roaming the shelves. In my opinion, this store is better than any Barnes & Noble because they have everything a bookworm, music lover, film/tv fan, and board game enthusiast would want. I could spend hours here and never get bored. One of my favorite things about 2nd and Charles is they always have a free bin sitting outside with books and CDs that anyone can come up and take. Granted they aren't filled with the most sought out authors and artists, but I usually find something. Overall, this is a top notch book store that is unique and fun to browse. read more

This place is pretty nice! My boyfriend took me here for the first time looking for a birthday gift for a friend. Some of the items are priced fairly, some seem a bit above, but there's so many unique items too! I took in a box of books, and I ended up with $12 in store credit verses $7 in cash. I feel that was a bit low, but I understand that businesses need to profit. read more

Never trade in your stuff here. First, it takes literally days and they send you a text when they are done. Second, if you can't get to the store the day that they send you the text you have to take it as in store credit, I got my text saying they were done at 7:15 pm, 45 minutes before they close. Great let me sprint down there and hope you haven't locked the door yet. I got an exception to this because of how late they sent the text but they tried denying it saying that they don't send those texts after 5:00. Third, they don't offer an itemized account of what they are purchasing from you and at how much. All of my books were accepted but at an offensively low offer. I asked for an itemized receipt so I could see how much they were offering for each book and they said that their system wasn't sophisticated enough to provide one. What? You are a major chain! I get itemized receipts from independently owned book stores! So I had to just accept the offer at face value. Want to know how much they are giving you for that hardcover Game of Thrones they they are gonna throw up on the shelf for $20? Too bad! Support your local independent book store. You will get your offer quicker, it'll be higher than here, you will know how much they are offering for each item, and you will be supporting someone in your community who is actually passionate about what they do. read more

A really great book and collectible store :) find it used, new or rare! They sell a few fantasy pieces, some antique books, and the book section is large, one of the better ones. read more

I think the store is fun to see what you can find. There are some books you can find at a steal of a price. Their manga section is also super cool. You can find some fun treasures in here. Having them buy your stuff however - I do not recommend. At the offer they give me, I wish I had just donated it somewhere instead. I gave them seven books that were in impeccable conditions, basically new, most of them popular, and hardcover. They probably placed them on the shelf and labelled as new and sold for face value. My cash offer for all of those? $2 (But store credit of $4!). I get it, I get it - buying used things from me, I'm not going to make bank - but for the quality of my items, the popularity of them, and them being hardcover - I think $2 is just offensively low. That was my first and will be my last time selling with them. read more

They raise their used book prices over double of what a brand new book from Amazon.com would be.

Went to look at their manga, all the used stuff is mixed in with the new while that could be fun for some like a treasure hunt it is somewhat exhausting looking for used versions of books and the used books tend not to be in the best shape while still having somewhat high prices. When I went to check out the employee there was friendly but rung up to items for their new price even though they had bargain stickers on them so we had to come back to get that fixed so if you go there please keep your receipt especially in cases of a large purchase because there might be something you didn't notice. read more

Took the kids to buy some nerdy gifts for Christmas. Was surprised at the awesome, eclectic merch.

I've been coming here since the location opened and they only get better and better each time I come in. I love this place and I love the huge selection they have on used books and the selection they have on newer books as well. They always have new releases up front and their entire store is overwhelming in the best way possible I could spend hours in there if I wanted to my heart is happy knowing books and places like this can keep our pages alive and well. I will cry the day places like doesn't exist. read more

Beyond disappointment. I was directed towards this place by several to sell my dvds. I had maybe close to 200, I spent hours going one by one to make sure disc and case were all together...they call me saying most disc's were missing and offered me $23. Yall can fuckin keep it!! read more

I like the products they sell here. I've come here a lot but the customer service here is extremely poor and with each time I come. Especially behind the buy back counter. The store itself is nice and big and they have a lot of sales, but I would say that need to improve on their customer service. read more

I've come here before with friends to browse but until now I hadn't really used their services. I had some strategy manuals and comic books to sell as they needed to finally leave my house. I have made 2 separate trips to have this done. I fared relatively well for the strategy manuals but the comics I think they low balled me on. So much so that instead of cash I took a store credit. Unfortunately, you are at their mercy on things. They do have a very large selection of things to look through. Books, movies, games galore and even musical instruments. It really is a place you can get lost for hours if your into all those things. They buy/sell process is pretty simple. You can fill up to 3 mail totes at a time. Give them your license they will give it right back and a claim number, depending how busy it is they will quote you a time to come back for the news. They will even now text you when you appraisals are complete. Your cash value will be about 1/2 of what they would give you in store credit. If you've got things to get rid of or are looking for that thing you have not seen in a while I would totally check this place out. read more

Beyond books, video games, movies and CDs , 2nd & Charles also has comics, board games, collectibles, toys, and vinyls. It's a mix between Barnes and Noble and GameStop, with a twist of major nostalgia potential. Prices are fair, and the selection for books and movies is extensive; selection for video games and CDs are a little less impressive but still good, and the collectibles and board games are less voluminous but more unique with some good options. This is certainly the place you can stretch your dollar if you are a fan or nerd of any type, which is a great thing! My four star vs five star justification: I've sold items here and was a little underwhelmed by their offering prices (maybe I just have seller's bias); as an Xbox One gamer, their selection of games and accessories was small, especially given that a big joy of buying used games is buying those "one-off" titles for cheap--you're not guaranteed to find everything here; also I saw used xbox one controllers selling at roughly 80-90% of retail price ($49.99 for a used item) which is a let-down. To be fair their prices on used games isn't that bad. All in all, 2nd and Charles is a great place to browse with lots of entertainment variety for every walk of life and every member of the family. Come here with a couple of wrinkled $20 bills and an hour, and you'll probably leave with a bag full of exciting and nostalgic entertainment. read more

2nd & Charles - Bookstores Near Me - Aurora, Colorado

I still like the selection here, but we will never again step foot in this place. The customer service has fallen off a cliff. Treat people like people, do not talk to people like a robot. We were dumb and misunderstood something, that is completely true, but show empathy and maybe throw out a "sorry", it goes a long way. read more

I went to this bookstore with my two friends, one of them discovered it and thought it would be fun to go and get cheaper books so we went and they both brought brand new books. One of them had 5 books, and one of them had 8 books. We handed the books in and browsed the store while we waited to receive credit/cash. I eventually found a book I wanted, and it was the same price as it would be at any other bookstore, which I'm fine with because it is a brand new volume so I don't expect it to be cheaper. My friend on the other hand picked up a book with a supposed deal to be cheaper, it wasn't. When we went back to the counter to receive the store credit, my friend with 8 books got back 3 dollars and 600 in store credit (the store credit is not that much either). The person working at the counter told us we could forfeit the offer but seeing as my friend just wanted to get the books rid of, they accepted the offer. My friend who brought in 5 books got 2 dollars in cash, and 400 in store credit. When we went to the checkout line my friend who was buying a book was going to use their 400 in credit for the book they were buying, my other friend asked if they could use their 600 points in store credit (which is 6 dollars) and they allowed it as long as valid ID was shown. As the store credit was being put in the person at checkout said they couldn't use the store credit since there was an error (probably no store credit on it to be honest). My other friend who had the 400 did work, we also added a 10% coupon which the cashier had to put in manually since their internet was broken. I only used my 10% coupon but in the end we left feeling mad and like the books we brought in were worth nothing. After my experience I will not come back here, and definitely won't recommend to friends, Amazon and other sites will take your books for much more than what this store gives. read more

Went to sell my iMac here and they said they only take gaming consoles. Then why the hell does the name say, books, games and tech when in reality it should say "Books, Games and Gaming Systems". read more

I love this store. I could wander around for hours. Which is good because it takes a while to get your books turned in. But not in the least bit bored while I wait. I came in to sell books. And to be fair, it was just bad timing on my part. There happened to be someone selling lots of books ahead of me. Which is fair... First come, first served. So, I am waiting. But there are ao many things to look at. Hopefully, I won't spend more than I get for my books. But either way, I will have less books in my house when I get back. And that was the main goal. The money/store credit that I will get from selling the books is just icing. read more

2nd & Charles - Bookstores Near Me - Aurora, Colorado

There's usually a good selection of games here, along with a bevy of great employees. But ran into this one that had a bad day and accused me of trying to "price fix" a game I was trying to pick up. He handled the situation badly and didn't even bother to make peace with me over it. Not to mention the fact that the manager didn't even address the matter. Unacceptable. The atmosphere is good and the other employees got the job done. But this one kid just ruined the experience. I can't recommend this place. read more

I went into the store today 2/28/22 6pm-7:30pm. Never have I ever had such a rude person help me at the sellback counter. The only employees who have treated me kindly are the cashiers when you check out. The people where you sell your items to are always so rude. I traded in 2 - 3 boxes about two days ago and I didn't have an issues with how much I was selling. No one told me there was a limit. Me and my family unloaded about 3 boxes full of items today that we wanted to sell at 6:30pm today. He watched us fill those boxes from behind the counter and did not say a word about there being a limit. Instead he proceeded to wait until we put everything on the counter and said he was only allowed to do 1 box today. So we had to remove two of them and repack our bags.. The last box that was left I traded in. When I came back an hour and a half later, he gave me almost all my movies back and said he could not take them. i get that it was 6:30pm at night but there's no excuse to why you didn't want to process my sell back. There was no one in the store at the time and he was just sitting at the computer on his phone. ON HIS PHONE DOING NOTHING. So why was it such an issue for my order to be processed? the amount I got offered was very low As well.. which was not something I had and issue with. The problem was with how he handled the whole situation. I wanted to keep the receipt so I could see his name and call the manager in the morning with to explain how rude he was to me and my family. But he insisted on taking it from me. He told me since I had no shopping to do he would process it as credit. He didn't ask me if I was going to shop around or not. I could tell he wanted me out of the store and not to take a look around. This was only 7:30pm. So I could have looked around if I wanted too for a bit. But he wanted me out of the store because h wanted to close early. Not sure how this could ever be considered "good" customer service. I am allowed to still shop at 7:30pm. The store doesn't close till 8pm. read more

West Broad Street Richmond VA store has a lousy buyback Department-employees readily admit that what books they will take changes constantly, they reject books based on the author without checking their computer system to see whether they have the book in their inventory or not...this particular store is considered a high volume store yet they take less books than their southside store ( their words ).It depends on the employee working the counter as to whether they will accept your books to go thru or not...and this has been going on for MONTHS. They blame " Higher ups " for restricting what they take but don't offer to have a manager even speak to you. i recommend not wasting your time with this store-donate to Goodwill, sell on E-bay... read more

I love wandering the shelves every few weeks. There's always new books and an excellent selection compared to other used bookstores.

Noticed that the vast majority of the "Value" vinyl record albums have had the price jacked up to $9.99. To add insult to injury I noticed a sign that offered this special "Deal" (please excuse my excessive use of quotation marks as due to excessive coffee consumption). The notice read, and I paraphrase, Trade in 10 of your records and receive a $10 credit. What a generous offer, how could anybody resist? Apparently many have - owing to the fullness of all the record bins. An obvious reactionary move in light of the death of both CD and DVD but raising the price of records and bloating one's inventory does not seem like a prudent move and offering customers 10 cents on their trade in dollar doesn't seem like a good way to build loyalty. Shop local. read more

This place is great. I stumbled on it a few days ago when I was looking for a different store. I decided to check it out. I left with 2 new LPs. The staff was incredibly friendly and the selection was great. I've been in places like this in the past and this is hands down the best. read more

As usual, we went in to this book store and got a few more books than we had planned but what a deal . They also have musical instruments and Vinyl records... its a great place to get gifts for Fan- folk who like superheroes, game of thrones , Dr Who etc , they have a lot of comic book / TV stuff for good prices . The staff are friendly and have been helpful so far . It's really at least a 3.5 star and more than likely a 4 but I want to give it a Solid recommendation without being too fluffy. Enjoy read more

2nd & Charles - We always check the swap box ... - Bookstores Near Me - Aurora, Colorado

An employee named Faith went ABOVE & BEYOND her job in helping me. I went to her multiple times; she was so helpful and always had a smile on her face for me. I found what I wanted with her help. I love 2nd & Charles. I highly recommend her as an awesome employee of 2nd & Charles! read more

This is my go to spot when looking for my next stack of books. I could go to the library, yes, but the way the books are organized here makes it easy to discover a new author. They have staff picks, books to read before you're 30, best books for young adults, etc. I always enjoy seeing what others enjoy reading. All of their knickknacks are fun to browse as well. They have lots of unique things other stores don't. read more

2nd & Charles - Cool display. - Bookstores Near Me - Aurora, Colorado

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Unfortunately, this is my second location and this one could use improvement. Same selection but a little less to browse and no second floor. The restrooms are on the first floor. The staffing is not as helpful, was asking for certain items and their section, and this girl who was shelving kept on dismissing me. I felt as this setup is different layout of course and things were located in different areas, not a lot of help here. I actually got kind of bored with this one. read more

do not bring books in to get Credit!!!!! me and my sister brought about 200$ worth of new books into the store for credit got scammed into only getting 17$ and they wouldn't even give us our books back! When we made it to the register they added the 17$ credit to a purchase and the total was to high, my sister asked to take one book off. they would not let her saying that because they already added the credit, so there were going to force her into buying a book she didn't want, we then left and had waisted 2 hours of our time, read more

0 stars. What a total scam! Don't bring anything here to sell or trade. I brought in a total of 8 books, 2 of which I know they're selling used for $8 a pop and they offered me $4 in cash to buy all 8 books from me or a $7 store credit. I could make more money selling a PICTURE of one of these books on Amazon or EBay. What they're doing is the definition of theft! Goodbye. read more