They are lovely, helpful people, prices reasonable, ordered pieces of cut wood, delivered an hour…read morelater. And they have a beautiful orange cat who naps behind the counter named Kitty.

They are the best hands down. I went with my wife and I am a bit disabled on a cane and a speech…read moreissue. I had some cuts to be done on plywood with several 2 by 4. I could not have been happier. They walked me out to show me the difference between the products and were very patient. My wife and I were going to carry the wood products back and we had a Carry in which they packed up and wrapped up for us which they did not have to do. Very special place. Thank you

I visited three hardware stores looking for a piece for my faucet and the second one directed me…read morehere. They were very helpful and found what I needed immediately. Now, from a pricing standpoint, I don't think there are many bargains. When I got home I checked the price of the item I bought. It was $33 at the store and I found it advertised as low as $16 online. The same part on the manufacturer's site is $24. However, if you consider shipping costs and convenience and the fact that I didn't know what I needed, I can justify the higher cost. Plus there is a lot of overhead owning a store in Manhattan and I want to keep places like this in business. So you may pay more, but the service and convenience are worth it, in my opinion.

Prices not for the average consumer, staff not very helpful unless you're a contractor making…read morebigger purchases. No prices marked on any merchandise - when you get to the register, prices are sometimes 50%-200% more than what you'd pay at Home Depot. I think they jack up the prices because contractors mostly shop here. When I went in to purchase a 25 ft garden hose (the ones that you can get on Amazon for $17, or Home depot sells them for $20), they wanted $40! The person behind the register just shrugged when I said I can get it for half price online. A Dremel drill kit cost $80 - the same one could be had at Home Depot or Amazon for $56. I wouldn't shop here unless it's absolutely necessary.

My apartment is frustratingly limited on space and just laid out terribly. Thankfully I'm somewhat…read morehandy around the house so I knew a great way to maximize the use of the space in one of the closets was to make another shelf. I called up Lumber Boys, one of the few places in Manhattan that actually cuts wood, and forty minutes later I'm walking away with what I needed to add another layer in my closet. The cut was exactly what I asked for and matched the existing shelving exactly. Hell, they probably came here when they were first being installed! They were quick, affordable, and friendly. Definitely going back for my next project if I need anything. Not only was I able to get the wood I needed but the man who helped me was even able to save me the hassle of hanging an extra piece because he realized it was obsolete in the design. Tons of respect for not trying to upsell on a simple project.

I've shopped here before and always return when I need any sort of lumber product. I'm a serious…read moreDIY'er and I needed something specific, an oddball size and thickness and the gentleman couldn't possibly have been nicer or more helpful. He instantly knew the right thing for me, gave me a bit of advice that I wouldn't have thought of, and I walked out with my wood and a smile. A total pleasure to shop there. Double-super recommended!

I've been in East Harlem over 20 years and didn't know about this place…read more Walking past today, I decided to pop in for some sandpaper. I was warmly greeted and helped with what I needed promptly. Thank you Jason!

Top advice. Kind to novices. Pleasant. No sales pressure. Fair prices. Friendly, considerate,…read more caring staff. Not patronizing to women.

Great service from Sherwin at Downtown Floors. He understood my project, explained options and…read morehelped me pick best solution (which was not the most expensive!!). They have they own warehouse and can tell you what is immediately available. (If you have been looking for flooring products, availability is a big problem these days.) Five star recommendation.

Only place to get Duraseal, which is a superb product. But more important, the salespeople here…read moreare super knowledgable and spend their time sharing key information and tips, and also recommending cost-effective tools and supplies for a homeowner. My guess is they spend a lot of time with contractors and high net worth folks, but they really took their time with me, and I am definitely neither! Thanks to them, my project come out really great.

The team at Prince Lumber are incredibly responsive, knowledgeable, and accommodating. There are…read morevery few materials that I have needed, that they did not have either in stock or just a few days from being available. My favorite thing about Prince is the customer service team, Bastian Ramirez *Basti, is my go to! AJ Crespo can also answer any all questions you might have on materials. We are involved with multi million dollar projects and I credit them for helping making my jobs go smoother, efficiently and within budget! Prince will deliver next day too!

While this location is convenient for Midtown Manhattan, it's hard to recommend. My last visit, the…read morestaff was dismissive, even mocking me for using standard terminology (as a professional woodworker). Getting two cuts on one sheet of plywood felt extremely inconvenient for them - in an empty store - and the cuts were off by 1.5 inches. Additionally, items rang up at higher prices than what was listed on the shelves. The younger cashier is kind and helpful, but still, if you have another option, please go elsewhere.

no clue a ace hardware store was around by my office but lucky me can get a can of paint , the…read morepuddy like container that seals wall holes , etc. a hardware store with the a to z of of stuff from screws , tools, paint , brushes, tape, nails. and all the other stuff most harware stores carry.its manhattan so expect to pay a little more but they carry basically everything you need for your project. ace hardware is a trusted name and supporting local businesses is always important.

Walked in and asked what shelves I could find rope, duct tape, and a few bags of lyme…read more After a puzzled look by the staff I laughed and asked for some items I needed for a few home repairs I wanted to do. Helpful guy who showed me what I needed. I think he just wanted to get me out of there. Maybe my opening joke didn't go over too well? Decent local hardware store.

The man at the front desk tried to charge me $37.22 for a key copy that was $25. I called him out…read moreon it. I said, I just handed you a slip from the back that said $25, how could it be $37.22. He paused for a moment, and said, Oh, $25.22 Make sure you pay attention as you pay. It was my first time there, and definitely my last.

So, I never write…read morereviews on Yelp. Actually I never write reviews period.But I had such a fantastic experience in Ace Hardware Brickman 18th and First Avenue that I must share. I went in to get some shelves for my apartment. I was greeted by an older gentleman, who not only got me what I needed but took the timeout. I mean really took the time to explain to me what to do. Which I needed. The staff friendly, well trained, and kind. A handicap woman came into Ace while I was there and I was watching from the corner of my eye. I must say there are good people out there. It might as well have been Michelle Obama the way the helped this lady. Their expertise are second to none. Very very educated in all aspects of hardware. I go to Home Depot ask them where can I find an angle grinder cordless they look at me like I have three heads or push me off on someone else. I shouldn't feel that way that I'm bothering them when asking for some service-be a human. Anyway screw Home Depot never get a penny when I can go to this first rate godsend on 18th and first.

I bought a corded hammer drill here for pickup, and the next morning, less than a day later, it…read morestarted smoking while I was using it normally. When I brought it back and explained what happened, the manager, Yvette, plugged it in, ran it for a few seconds with nothing attached, told me it was "fine" and treated me like I was making it up. A drill motor running with no load won't catch an issue that only appears under load, and a brand new drill that smokes is a serious fire hazard. It was completely negligent of Yvette to tell me to continue using the drill and not accept it as a defective return. This creates both a liability issue for the store and a safety issue for me. I raised these concerns and she was dismissive the whole time. I ended up leaving, calling Ace's customer service line and getting them on a three-way call with the store. The phone rep was great and easy to deal with. Yvette only agreed to take the drill back because I'd ordered it online through Ace for pickup, which meant the rep could force the return. Otherwise I doubt she'd have budged. She gave the rep attitude too. After she hung up, the rep apologized to me for how rude Yvette had been. I went back to the store and the return went through, but even when completing the return, the cashier was openly cold. I asked how her day was going, and she just said "fine," flat and unfriendly, without looking at me. Because of this experience, this location has lost my business. I won't buy from a hardware store that doesn't seem to take seriously the safety of the tools it sells or how it treats customers who flag a problem. I've still got the invoice, the return receipt, and Ace customer support case number if the owner wants to look into it.

Paint heaven. This…read moreis an old school paint store that is also up on new products. They have a full range of tints and pigments to mix custom colors into anything-plaster, stain etc... Brian is wonderful. He is extremely knowledgable on paint bases and stains. If you are a woodworker, plaster painter, or furniture designer, this is a great place to have on the radar.

Been buy paint here for many years very nice customer service they were first on Allen Street for…read moremany years