i've been going to this location for years the people working, there are always helpful and I've…read morenever had one issue when going there. I recommend this location for all your FedEx needs.

Katie, who I believe is the store manager, was an absolute life saver today. I stumbled in hoping…read moreto get custom programs for my wedding on fragile, needle thin paper (2 other printing businesses could not do it). Katie was determined to get it done and after working her magic configuring the printers, the results were great. She and her staff were friendly and patient. Thank you!

This was my first time going into this store. For a couple of dollars--I opted to have an Ikea…read more hike's furniture item delivered to this store...rather than pay a lot for shipping to my house. The staff was super friendly, helpful and really had the best customer service that I have experienced in a long time. I will definitely use this location now that I had such a pleasant and easy experience. I would definitely recommend them!

They make you do it yourself or charge you an extra few dollars now. If I knew how to print this…read morestuff or figure it all out easily I'd have bought a printer for much less than I've spent here and printed stuff myself. Fortunately it took me much less time to write this review than it did to print a simple copy from my email. Just allow me to email it to the store like I always have and print it for me. it's not asking a lot that's what I'm paying for when I come. Now there's an extra few for them to do their job.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Aaron was very accommodating as well as professional. My MacBook had a very rare screen and Aaron…read morewent out of his way to find me a supplier as well as the best price. He is extremely professional, kind, and extremely knowledgeable. He's my go to computer repair expert in Frederick, MD. Id highly recommend him.

Great service, fast and reasonable cost, and I would highly recommend Aaron! Very happy I found him.read more

A great company headed up by a great young man named Casey -- who has the best customer service…read moreI've encountered in decades. He replied to my request promptly, addressed the issue quickly, and achieved everything we set out to do, rescuing a malfunctioning hard drive and all of the photos of a lifetime, and all at a fair price. I would wholeheartedly recommend I Got a Tech Guy, and Casey in particular, for large tech jobs, for complex tech jobs, and for tech jobs that must be done quickly and accurately. Thank you, Casey! Job well done!

Casey was great! He helped us with our wi- fi issues. He is super responsive and easy to work…read morewith. Highly recommend him!

The staff at SADOS were very knowledgeable and knew exactly how to assist with all my technological…read moreneeds. Their ability and understanding when it comes to Information Technology as a whole was definitely a breath of fresh air, thanks to their genuine staff.

Dom and staff transferred files from two desktops to my new laptop in a quick and efficient manner…read moreat a reasonable cost. Dom also made himself available for follow up calls if I needed them (only one so far). I like seeing young entrepreneurs succeed - this team will!

I wanted to give this store a fair chance- I've been twice now, so my review is a combination of…read moreboth experiences. The first thing you notice when you enter the store is that everything is hodge-podged together- the "shelves" are the type of shelves you put in your basement or shed to store boxes- definitely not what you'd use for a store display. That being said, it's new and I'm sure it's expensive to open a new store, so whatever- looks aren't everything. They have a decent amount of items in the store for the size. Good quality sketch pads and pens. My major issue is the attitude of the owner. The owner of the store took every opportunity to speak poorly of the newly closed art supply store that was next door. The owner worked there for many years and opened this current store after the other store closed. When I walked in the first time, the owner was in the midst of a conversation with a customer about how "crazy" the former store owner was, etc etc. That customer left and I was the only one in the store. Since I live in the neighborhood I asked her questions about her new store- I didn't know she had any ties to the former art store in the same shopping complex, so I got to hear how awful this other owner was, how she wanted to overcharge her for everything, etc. I came in again last week to grab a sketch pad and it was the same story- I could hardly believe it. All this effort and breath wasted to put down a business that doesn't even exist anymore. I was so off-put by it, that I didn't even buy the sketchpad. As a business owner in Frederick myself, I think it's pretty easy to assume that we should all play by rule #1: do not speak ill of others when representing your business. Period. I don't know the history between the two women, but that doesn't matter to me- it's just bad business to speak poorly of others. She could have taken the opportunity to explain how she was going to do things differently, what she will carry and her hopes for the store, etc etc- instead she decided to take the low road and insult a company that is out of business and of no threat to her store. While there aren't too many places in town to purchase artist supplies from an independent dealer, I won't be shopping here again.

The service is excellent, very helpful and friendly. We have been doing business there for years…read moreand I would highly recommend.

What an amazing local find! After leaving the visitor center we started the walk they pointed us to…read moreand saw this building that seemed interesting. Just like everywhere else in Frederick when we walked in we were greeted by lovely staff who were more than happy to show us around! I went in expecting to see books and saw so much more!! Letter press art work, book binding workshops, dark room photo developing this place quite literally has it all!! In our short 20 min visit I learned so much! I also learned that I can come back for classes and once I have the basic machinery and cleaning classes down I can come back for open work time in their space! They have a protest sign making class coming up that sounds super interesting and im going to try my best to get back for some special workshops soon!!