Andreu and Mundo were incredible! So fun to play. Good people and extremely professional!!read more

So much fun! Brought the family. Both adults and kids had a blast. Our ref Raphael was awesome and…read morelistened to our requests for game play!

It was fun, but we weren't really instructed about the laser that could help us shoot (I'm a…read morenewbie). I wasn't told where I could see my points. I asked about signing up and I was given a QR code to track my points but I have no idea where to see it. All that being said, it was fun and quick. The people running it were friendly but not really personable or helpful. I'd maybe try it again at another location. $15 for 80 shots, $20 for 120, $24 for I think 140.

Very creative and just a fun lil stop to play or watch people fire off airsoft pellets. Ask about…read morethe different challenges you can shoot at. It looks easy but you be the judge. Everyone wins a prize

Tony's da man! My…read morelauncher malfunctioned, and I was perturbed with the idea of buying a new one. Alas, I had to see how much repair service would be, hoping not an obscene amount to make it not worthwhile. Tony, the owner, provided great customer service, giving me assurance my launcher could be fixed. The repair turnaround wasn't long, and I expeditiously had my fully functioning launcher in my possession. Best part? The repair cost didn't break the bank. Time 2 Paintball has all your paintball/airsoft needs covered! I'm quite happy my launcher is ready to rock, and the service provided by Tony will keep me coming back for when the need arises.

Tony and Victor with the BEST customer service! Help with a bundle and been back for more items…read moresince. Even had a little problem with a marker holder and Tony was able to replace it. Check out the shop! Will always be coming back in for more! Cheers!

Got an email from airsoft Gi stating my Airsoft rifle I put in a order for needs conformation of my…read morebilling address so they can start placing my order . Mind you I put in the order on wednesday and didnt get an email about that till friday after the hours of when they would be available , so I called them the following monday probably about 7-9 times at 10:30 am with no answer , untill the 10th call I got through and the worker said everything looks good we will send you and email once its processed, So I thought okay cool my cousin with possible get his first airsoft gun before christmas. No after that call i went about my day and decided to check my email to see if I got any new updates and get an Email saying its out of stock , so now we are here the next day trying to get in contact with them and no one is picking up. this has probably been the worse experience ive had with any airsoft company, and I heard airsoft gi was a reputable place and website but after this treatment I probably wont return for my airsoft needs

Great products! Customer service needs work. They wont respond from your inquiries thru email. Its…read morehard to get in touch via online live chat and via phone call. I would suggest use the store only if YOU REALLY REALLY NEED something that they have and no one else have. If you dont really need it. Id say look somewhere else

I always pass by this place when I take my son to FunParx (formerly Ninja Warrior Adventure) but…read morenever felt like going in because it's so dark and empty inside. I didn't even know what this place was. Thought it was some kind of a place to play video games, but it turns out it's a shooting range using Airsoft guns and plastic pellets. You shoot targets and can win prizes at the end depending on how many targets you knock down. It's a small place that can accommodate six players at a time. It's good for both kids and adults, although I think kids should be at least six years of age. They do have some foot stools for shorter kids. Price is based on which cartridge you purchase. Forgot to take photo of the price list but I think it ranged between $15-$40. I got the $20 deal which I think was for either 120 or 140 pellet cartridge. They have some goggles you can use if you are concerned about pellets bouncing back from the target, but we didn't notice any issues during our visit. I will probably just bring my own next time because I'm not sure how often this place cleans them. I will be back since my son really enjoyed his first experience here. I will probably join him next time.

This is a waste of money. It's 20$ for 150 shots, the guns malfunction constantly, when you remove…read morethe mags to get them working, 5 or more bb's fall out and you're not allowed to reload them into the magazines. Half of the targets don't fall over when you hit them, the staff doesn't help you make the guns work, they are completely uninterested UNTIL you try to reload bb's into the mag and THEN suddenly they're right there to tell you you can't do that. This was a one and done experience, compete rip off to begin with but it's compounded by the issues with the guns and the staff.

This place is awesome. Super kid friendly and very generous for prizes that are pretty reasonable…read moreto attain. 10/10 would come back. Fun for the whole faMily. Extra bonus points for eye protection for the kids to wear and watch. Great economical activity to partake in while waiting for your reservation (Made using one of the multiple prizes we got)

Photos are from their Instagram: @junglepark_montebello…read more I originally was going to give this business a 5-star, but that was when Şule was working there. Her customer service was excellent. So, we would come back every month with our boys. Anyways, since she has been gone this business has been hiring "family" and/or "friend" to do some part-time work. I have nothing against it, but they're terrible at customer service. The guy that was working on the afternoon of 11/13 was (no better word for it) a complete jackarse. My husband addressed him because the air soft gun that my 10 year old was using seemed to be malfunctioning and he had hit the same target in the middle multiple times. The target wouldn't budge. So, he addressed your staff to just come over and check it out. He approached us and aggressively with a rude tone asked, "Wot's the problem?" We told him the issue and all we wanted was for him to take a look at the air soft gun to check if it was alright. Instead, he proceeded by taking the loaded air soft gun beside him and started shooting down all the targets. Then proceeded to rudely say, "You need to shoot the targets." Now I don't care if he wants to be rude to my husband and me thinking maybe we want some sort of freebie, but that's not that case. He made my 10 year old feel terrible with his rude attitude and instead of wanting to play another round; he wanted to go straight home. So yes, my husband told your staff that he didn't need to be an arsehole because my kid took it personally. I did send their Instagram a message, but the owner don't seem to care about one complaint. We came to this business often enough BECAUSE my children enjoy the fact that they can participate because you don't have an age limit. They have fun at the store and they could care less about the prizes. When they have employees like that who made one of my kids feel like he sucked and didn't know what he was doing; he really shut down his confidence when he is progressively gets better every time we go to the store. Unless my kids really, really want to go; I'm done doing business with this store.

Great place at Stonewood mall and friendly service. The gentleman is very helpful explaining the…read morerifle functions and fairly easy to win a prize. Cool place.

Amazing machinery, excellent attitude, and they make some of the best airsoft machine guns in the…read moreindustry. I shoot all my kids they suck and their friends. And everyone else in the field is no challenge to this beast.

Not sure where all this negative reviewing is coming from but these guys are the best. So far my…read moreexperience dealing with Will at Umbrella has been fantastic. I've purchased one Umbrella Armory OCAW from these gentleman and holy cow has my experience been Very good. These guys are very inviting and are extremely knowledgeable in this niche craft. The OCAW line is the god tier gun in the airsoft world and it's performance once Sighted in is a lazer gun. It's practically cheating how Accurate these Are! Also my guns have had minor hiccups as which is possible with any airsoft gun which needed a very minor tweak / adjustment and were fixed same day. Are these guns expensive? Yes Will you stand out? HECK YES These guys don't crank out Honda civics people... these are the Lamborghinis of Airsoft. Hit up Will at the shop and he'll take care of ya!

I had to come this evening to return several items that my teenagers did not want or like that I…read morebought on a recent shopping trip without them, and of course my taste is different than theirs...# teenagers. I truly appreciate the evening manager VICTOR for patiently looking through my myelong receipt to help me with the refund transaction, it took a lot longer than necessary. He was patient and thorough, and got the return handled for me. Another young lady that was working this evening helped me with my initial purchase. Her name is Alison, and she helped me the first time that I came with a big purchase. And she also helped me check out a few items this evening, they have amazing clearance items that you gotta check out! I want to give her a shout out out because she has great customer service, beautiful smile and I know that a lot of times in the retail industry customers are quick to complain and share their frustrations online to management to anyone and everyone, but I think it's important that we also take the time to leave positive uplifting reviews whenever we get great service anywhere! This is why I choose to come to this Big 5 location when there's several area in our community that I could choose from.

Truly and excellent selection of sporting equipment for all types of sports! My wife and I stopped…read morein to pick her up some Hiking shoes over the weekend and the staff was very helpful. The store was also very organized and clean with lots of deals! It terms on hiking shoe selection they do have a decent amount of selection but most of the shoes are from the brand Denali which is exclusively sold at Big 5. Denali's are great if your looking for a budget option ~$30. They also had some Eddie Bauer & Hi Tec which are a good mid price ($40-$50). They were limited on the higher end options with only two pairs of Columbia ($70-$90). We ended up going with the the Colombia and my wife is thrilled because it's the most comfortable shoe. We both picked up some ecosox hiking socks and they are by far the most comfortable socks we've gotten! Which were recommended by the excellent staff. I'll admit that personally I've not been a big fan of Big 5 in the past because other stores have been cluttered, disorganized and picked over. But this store has changed my opinion! It seems to be excellently managed and I definitely will be looking here first the next time I need any sport equipment!