Sergio was excellent and was able to replace the garbage disposal and replaced a light in the…read morerefrigerator. On time and clean and discussed options. Well done!

I set up an appointment to have my refrigerator fixed because the ice maker dispenser motor was not…read moreworking. I explained this in detail. I made an appointment windows from 12pm-3pm. The repair person showed at approximately 12:25pm (which was great). It took him less than a minute to determine wires at the bottom of my freezer door needed to be soldered. Then he proceeds to tell me he has no time today to fix it and I need to make another appointment. I carved out my day for this. I asked why he could not do it today. He said he had four other jobs to do today and did not have time. I asked then why are you even here. He said to diagnose. When I made the appointment I was told it would be repaired today. Now this guy said he had four other jobs to do today. So basically I feel that my time was wasted and was upset. I told him I made the appointment today to have it fixed and if he could not do the repair today I would call someone else. I asked him to leave. He told me I needed to be respectful. I told him, you are not being respectful of time and I asked him to leave. He wasn't moving. I said if you do not get out of my house immediately I would call the police. In my opinion, when you make an appointment to have something fixed, they should fix it, unless parts or something has to be ordered. It only took him a minute to diagnose, so he had an idea of the issue before he arrived. Asking for a second appointment to fix the issue seems unreasonable to me and a total lack of respect for a customers time. I will not be utilizing this company again and will avoid them in the future. Especially, since I had to ask this guy several times to leave and threaten to call the police before he left. Update: The technician did not immediately pack up. I asked four separate times. Also, when on the phone in setting up the appointment, I was told the repair would be done on the appointment. I would understand if parts needed to be ordered, that was not the case here. At no time when setting the appointment was an expectation that this was a diagnosis only visit. I was clearly told on the phone it was a repair visit. I wish this company would be honest about the situation. I find their response purely self serving at best and dishonest at worse.

Honest and hard-working. Very glad to have found these guys and their work is superlative.read more

Great service and fixed my stove right away! very friendly and knowledgeable service as wellread more

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Victor solved the problem others could not. He was prompt,…read moreprofessional and knowledgeable. We will use High City Appliance again.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was…read moreshipped & arrived the following day!

Our fridge started having issues on Thursday and we attempted to figure out the issues for…read moreourselves but we just couldn't get anything to work. Unfortunately most places are closed on weekends so I put in a request anyways on yelp for a service repair. Fortunately, the company reached out promptly and said they could come the next day on a Sunday. Sergiy came pretty prompt within the time hours he gave us. He was honest and didn't bs us!! We wish we could've continued services with him but the part we need is the cost of a new fridge. So given that cost vs maintenance with LG vs a new fridge: it is time to go fridge shopping. Thanks Sergiy! We appreciate you!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

Well, we needed our Maytag dryer repaired - it was squeaking for a couple of minutes with a heavy…read moreload. I called to schedule an appointment, I was in no hurry. They were actually able to have someone drop by the next day. Kelly arrived on time with a smile. He started the dryer, said he could hear it (I couldn't). I was afraid I was going to have to get ten wet towels for the thing to start squeaking. He said it was probably the rollers and / or pulleys. I told him to fix it, the Fonzi method does not work. He replaced the pulleys and rollers. I gave it a couple of weeks but the dryer does not squeak any longer. The price for the service call was more than reasonable. He checked the dryer for dust / lint / hair and vacuumed it as well. Mr. Appliance of Parker still provides great service at a reasonable cost.

Straight scam artists. Whatever you call on for a repair…read moretheir estimates will be what a new appliance will cost. So of course you turn it down and they collect the diagnostic fee.....Con Artists DO NOT CALL THEM

Excellent and knowledgeable appliance repairman. Honest and dependable. John has repaired our…read moredouble ovens and refrigerator. He also helped us determine that we needed to replace rather than repair our built in microwave.

Mr. John Wright is the best appliance repair person we've ever encountered! He is kind, honest, and…read moreknows his stuff! He tried to help problem solve over the phone but then was more than happy to come out and lay eyes on our issue. He did have to order a part because 2 pieces were broken on our dryer versus just one, but he was able to come back 2 days later once the part was in to fix our dryer. He also explained what and why he was doing what he was doing. We feel like having Mr. John Wright was a better value than purchasing a new dryer and we are so thankful people have told us to give him a call. We highly recommend him!

This is the 2nd time I've used Hermes Appliance Repair and once again, fantastic results! Alex came…read moreto my rescue about a year ago regarding my fast warming LG refrigerator and got it back to cold with a quick appointment time and very reasonable price...(FYI, LG refrigerators are in a huge class action lawsuit for their defective compressors, which I was a victim, twice). I just had Hermes out again yesterday, and not only were they the least expensive, Alex was early and installed a new garbage disposal for me. He even went out to get a part that was apparently missing from the new one, but didn't charge me time or trouble for it. He is always very polite & pleasant. HERMES has a customer for life and I highly recommend them to my famil, friends and neighbors...

From the owner: Are you tired of appliance troubles? We offer speedy repairs, transparent pricing, and honest,…read moreexpert recommendations. Get your appliances back up and running quickly and affordably. Call us today!

We had a great experience with a cooktop repair. They came recommended by another vendor who…read morecouldn't service us very quickly. Came prepared with the needed parts based on our phone conversation. Stood by his work - during the installation the new part was accidentally damaged; despite still being functional Channing owned the mistake and ordered another new replacement and came back out a second time to replace it for no extra charge. Other contractors may have left the damaged part in since it still worked. Stayed in touch regularly during the process with updates on when parts would be available, and when he could come out to do the repair. Charged exactly what was quoted initially over the phone. Definitely would use him again if needed.

Excellent response time,service was prompt and price was…read morefair. We would highly recommend this provider.