My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

An employee named Patrick was very abrupt, terse and rude…read more At a time when someone is in need of medical equipment, understanding, patience and professionalism is needed.

I was driving down Dempster on Friday night, and out of the corner of my eye I saw a sign that said…read more"Wheelchair Servicing." I told my partner we were going to see what that was, and I turned the car around, pulled into the small retail mall, and at the end of the mall was a business called, "Mobility City." We went in, and I was greeted by Geoff, the owner, and his service man who works on the wheelchairs. We talked a bit on what needed to be done on my wheelchair. The service man took it to the back of the store, steam cleaned it, tightened up the "wiggle," and replaced the two arm rests. A really great improvement for a tune up! Feels light new!! I was really impressed by his customer skills, and the eagerness he had for getting me back my wheelchair in tiptop shape! Quite by accident I found this place, and I'm very glad I did, because I did not think that there were any mobility Wheelchair stores in the area. The store is a modest size, and deals with a few different types of mobility services, including mobile wheelchairs WHICH ONE CAN RENT if need be! I am so glad I found this shop. The repair prices were decent, the replacement parts were affordable, and he was able to look at his inventory to see if other parts on my wheelchair could be replaced. I heartily recommend anyone who has mobility assisted devices to seriously check him out. I was very pleased with his service, and I now know if I need any parts for my wheelchair, he's right there to help.

I purchased a Pride Jazzy 27X powered wheelchair in February, 2026 from Geoff at Midwest for $3100…read morecash including tax. The sales receipt notes a $100 discount "for nondelivery" (we took it with us) and a $567 "cash discount." It was a demo but essentially like new due to its being a recently released model from the Pride Corp. Also included in the selling price was a removable cupholder and "complimentary in-store labor" for one year. Several strong positives were experienced while shopping. Geoff has a very nicely configured and stocked store. There is plenty of room for customers to test-drive the various powered chairs. Geoff did not at any point pressure us to buy a chair. He knew his merchandise extremely well and pointed out pros and cons of each of the various chairs we considered. Several helpful suggestions were given regarding the chair we purchased. Finally, Geoff is quite likeable and has excellent people and selling skills. My only issue with Midwest Mobility was pricing. The chair's tagged price was $3699, a full $600 above what the same chair is selling for on Amazon, at other local dealers, and at many on-line dealers. I compared Geoff's price on another chair with those of a couple of other dealers and again found Midwest to be the highest price. I was able to buy for below Geoff's asking price partly because I paid cash but mostly because I knew in advance what the chair was selling for elsewhere. My advice to potential customers is to look but don't buy before you check prices at other dealers and Amazon, which may be lower than Midwest's. Then, if need be, you will be in a much better position to negotiate the purchase price of your mobility device from Midwest.

Wonderful customer service. I called to order a walker and was given all the information needed…read morefor my dr to write a prescription for the walker. I didn't have to pick it up. The walker was delivered to my home the next day and adjusted to my height and weight. Best Aid Medical Supply took care of submitting claim information to Medicare and supplemental insurance. They made everything so easy. Impressive.

Man what a wonderful company!!!! I am from out of town and called them up to set up a scooter in…read moreShramsberg. They were great. I had an issue with a scooter very poor battery life. The owner came out on a weekend and took care of me. He was so nice got me the right scooter and I was set. That scooter was great and Amigo. Wow love Lang and the people there. O highly recommend them and will use them again.

Outstanding service for my parents. Would highly recommend them. Jacob was awesome to deal with.read more

Steven was sent to diagnose and repair my Golden lift chairs. If i could give 50 stars i would!…read more Steven is outstanding! He diagnosed the problem, and was given a challenge outside the norm to repair my chair. Happily both chairs are working better than when i first bought them. Steven is also considerate of your home and takes extra care to not have any damage due to the weight of these chairs. Very conscientious, pleasant and willing to help!

The team at MedServ is the best I have dealt with. They have equipment in stock, same day delivery…read moreand great quality items. If you have aging parents, or recently had surgery ... this is the team to call Ps. Their prices are great. Danny the delivery guy is fantastic and super helpful. He goes the extra mile to make it happen. They know if you are calling them, then you need help.

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.

Chris and the team are incredible. After the worst customer service I have ever received for…read moreabsolutely anything with Numotion, I called Chris frantic. I needed a stander and a gait trainer for my two year old. Chris was incredible. Numotion stalled for weeks without letting me order, their rep never returned any of my phone calls to move the process along. Chris ordered the stander that day, had it delivered within 7 days to my home. He arranged for a vendor to come help my son try gait trainers 36 hours later, placed the order the same day and will be delivered 7 days from ordering. Being a parent of a child with different needs can be challenging and Chris made this easy as can be. Give Chris a call. The service was fast with no bs, turnaround time was exceptional and he checked in through the process to ensure everything was going smoothly. Matt is amazing as well. He came out after business to deliver to my son. He set it up, and this mobile stander made him smile ear to ear! They took an incredibly horrible experience with Numotion, to one of the best customer service experiences I've had. Thanks guys :)

The rudest telephone receptionist i ever came across- this sets the tone for a business. she…read moreactually hung up on me mid sentence as i was asking a question. As she hung up she said -we don't need anything- excuse me i was not trying to sell you anything.

Needed tires replaced on my wife's Invacare wheelchair and it was urgent. Left 2 phone messages and…read morea message on the web site. No response that day and still no response a week later. When Ron managed the place years ago, customer service ewas incredible. Now? Nonexistent.

I went to my appointment at 11am (the store opens at 10am) and the store was closed. I left a…read morevoicemail to reschedule me appt and no one called me back. I called again and asked why they didn't call to reschedule and I was told they were too busy. I indicated that I thought that was rude and they told me to "...go to hell." Then hung up.

Communicative and helpful was able to help me get a wheelchair for my mom in a very quick time…read moreperiod

Very disappointing service from this company. I had purchased a product via eBay and it was an…read moreokay transaction. I decided that i would do some repeat business and purchased two ankle braces from them. I received the braces and used them for about 4-5 hours. The design of the brace made it intolerable to wear any longer and i asked for my options to return the product. My options were to exchange for a returned product that someone else had worn or take a 20% discount on my next purchase. I felt that this was not sufficient and let the owner Dan know and to be fair to him i was strong with my response. Dan responded and explained that he could not give away free product to me since i did not purchase thousands of dollars worth of merchandise from him. He had had two people searching for most of the day to find a replacement in the return bin but they could not find anything. He apparently spent a lot of time working on my issue as well so i ate up any profit that he would have made on the sale to me. I am not sure why it would have taken most of the day to figure out that they did not have a replacement. It sounds to me like the return bin is a box in the back of the warehouse and not very organized. I am a believer in small business and my philosophy has been to take care of all customers regardless of how much money they spend. The owner helped me to understand that even though i had sent him over $40.00 of my money for a defective product, that he was not concerned with my problems. His profits are the important issue and who was I to bother him? Simply amazing.