I purchased a Pride Jazzy 27X powered wheelchair in February, 2026 from Geoff at Midwest for $3100…read morecash including tax. The sales receipt notes a $100 discount "for nondelivery" (we took it with us) and a $567 "cash discount." It was a demo but essentially like new due to its being a recently released model from the Pride Corp. Also included in the selling price was a removable cupholder and "complimentary in-store labor" for one year. Several strong positives were experienced while shopping. Geoff has a very nicely configured and stocked store. There is plenty of room for customers to test-drive the various powered chairs. Geoff did not at any point pressure us to buy a chair. He knew his merchandise extremely well and pointed out pros and cons of each of the various chairs we considered. Several helpful suggestions were given regarding the chair we purchased. Finally, Geoff is quite likeable and has excellent people and selling skills. My only issue with Midwest Mobility was pricing. The chair's tagged price was $3699, a full $600 above what the same chair is selling for on Amazon, at other local dealers, and at many on-line dealers. I compared Geoff's price on another chair with those of a couple of other dealers and again found Midwest to be the highest price. I was able to buy for below Geoff's asking price partly because I paid cash but mostly because I knew in advance what the chair was selling for elsewhere. My advice to potential customers is to look but don't buy before you check prices at other dealers and Amazon, which may be lower than Midwest's. Then, if need be, you will be in a much better position to negotiate the purchase price of your mobility device from Midwest.

I purchased my wheelchair here and had a problem with one of the brakes. They took the chair…read more In and it was repaired quickly. Also the staff wa great and very helpful.

Wonderful customer service. I called to order a walker and was given all the information needed…read morefor my dr to write a prescription for the walker. I didn't have to pick it up. The walker was delivered to my home the next day and adjusted to my height and weight. Best Aid Medical Supply took care of submitting claim information to Medicare and supplemental insurance. They made everything so easy. Impressive.

Man what a wonderful company!!!! I am from out of town and called them up to set up a scooter in…read moreShramsberg. They were great. I had an issue with a scooter very poor battery life. The owner came out on a weekend and took care of me. He was so nice got me the right scooter and I was set. That scooter was great and Amigo. Wow love Lang and the people there. O highly recommend them and will use them again.

Outstanding service for my parents. Would highly recommend them. Jacob was awesome to deal with.read more

Great inventory with a wide range of Product. Abdul was outstanding. He was very knowledgeable…read moreand expertly answered all my questions. He had very good customer focus and was concerned with addressing my individual needs and not just selling me a Power Chair. We explored several option and Abdul highlighted the difference so I could make an informed decision. He was very patient with me in demonstrating all the product features.

Steven came out on a service call for me. He was on time, extremely polite and very helpful…read moreexplaining certain things about my aging scooter and what repairs may need to be done.

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.

Chris and the team are incredible. After the worst customer service I have ever received for…read moreabsolutely anything with Numotion, I called Chris frantic. I needed a stander and a gait trainer for my two year old. Chris was incredible. Numotion stalled for weeks without letting me order, their rep never returned any of my phone calls to move the process along. Chris ordered the stander that day, had it delivered within 7 days to my home. He arranged for a vendor to come help my son try gait trainers 36 hours later, placed the order the same day and will be delivered 7 days from ordering. Being a parent of a child with different needs can be challenging and Chris made this easy as can be. Give Chris a call. The service was fast with no bs, turnaround time was exceptional and he checked in through the process to ensure everything was going smoothly. Matt is amazing as well. He came out after business to deliver to my son. He set it up, and this mobile stander made him smile ear to ear! They took an incredibly horrible experience with Numotion, to one of the best customer service experiences I've had. Thanks guys :)

The rudest telephone receptionist i ever came across- this sets the tone for a business. she…read moreactually hung up on me mid sentence as i was asking a question. As she hung up she said -we don't need anything- excuse me i was not trying to sell you anything.

Needed tires replaced on my wife's Invacare wheelchair and it was urgent. Left 2 phone messages and…read morea message on the web site. No response that day and still no response a week later. When Ron managed the place years ago, customer service ewas incredible. Now? Nonexistent.

I went to my appointment at 11am (the store opens at 10am) and the store was closed. I left a…read morevoicemail to reschedule me appt and no one called me back. I called again and asked why they didn't call to reschedule and I was told they were too busy. I indicated that I thought that was rude and they told me to "...go to hell." Then hung up.