These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

I must say that Caryn Happ was great to work with! We met at an open house and she quickly became…read moremy go-to agent in our long and draining process for finding a house! Through it all, she rolled with the punches and there were A LOT... I would have jumped ship! But Caryn hung in there and saw us through to the sale of our home and relocation we couldn't be more appreciative! She's friendly, professional and so dedicated to helping her clients! We couldn't be happier!

Littlefield Group was great to keep us updated all through the process of selling our home. Great…read morepersonal service and patience answering all of our texts, email, and phone calls. Highly recommend

You know those annoying things in reviewing, right? Like... "I'd give this place NO stars, if I…read morecould" or "I'd give them ALL the stars." The overzealousness can sometimes read amatuer, less-than-thorough, so I get it, I do! Problem is... if I could, after working with Jon, I'd give Finest Home Inspection, Jon Ellis, owner, and his gorgeous wife, Jennifer ALL. THE. STARS! I'm buying a home as a newly divorce woman returning to Champaign after 12 years away! Part of the problem is that I'm doing this sight unseen. The other part? I've only ever purchased property with another human being! A compulsive, drill-down-fact-checker who basically built life to fit the way he wanted to live! Nothing wrong with that in theory, it just kinda left me without a ton of tools to do this on my own. First thing I learned in this process -- you CAN'T depend on anyone but yourself to do the legwork! My real estate agent, a fine enough person, said he'd hook me up with all his best people. I fell into the routing I lived for years pre-divorce! I let him make the decisions, let him set the appointments, and just got along to get along. The issues started when I got the first quote from his home inspector -- $600 to inspect a 1500 sq ft condo! That sounded high to me, so I went to everyone's best friend -- Google! -- and looked for awesome home inspectors in the Champaign area. I'll the truthful, there are plenty. But there's only ONE Finest Home Inspection. Only ONE Jon Ellis! So, the reviews (glowing as they are!) weren't wrong. For less than almost every other single home inspector (almost $200 less!), Jon went out to my property, went EVERYWHERE, took pictures EVERYWHERE, sent me a report that knocked my socks off (and did so in like... less than a day!), and then... offered to go over every single page of the 40+ he sent me so I understood all terminology, all requirements, all spaces and all his notes! Clearly this is my first home report on my own! If it wasn't obvious from the earlier read, with a pretty tightly controlling ex, this was my first chance to see the depth and breadth of everything that goes into choosing a home, buying a home, maintaining a home. I was concerned, immediately, when the report came back with a laundry list of fixes. But, later, when Jon and I spoke on the phone, he put my mind thoroughly at ease! Telling me that the repairs portion of a report usually looks like that -- or WORSE, MUCH WORSE! -- and so we went over the things I might wanna mention and the things I might just want to have a go with on my own, and Jon was nothing but kind, patient, understanding, and educational! You can tell that he was a home builder before he was a home inspector! And that's such a great thing I'm wearing out the !!! key. I also had the privilege of talking to Jon's wife, Jennifer. She's the other half of Finest Home Inspection. She was insightful, informative, generous with her time, and genuinely sweet. If she's got room for a new BFF, I mean! ;D There's still work to be done, for sure, but after the prior owner makes the adjustments and changes necessary, I'm happily spending the -- and yes, get this! -- less than $100 to have Jon go out and reinspect! One thing I know for sure in this process is this... I've never been so happy to spend like $450 (and that's all in, inspection AND reinspection with a report that came in less than 24 hours!) in my life! As a newly minted person, on a new path, with a new adventure ahead, I'm really looking forward to picking Jon's brain about making changes to my new home. Jon's like one of those all purpose tools you pass up your wrench, your screw driver, your hammer for! He's the whole package, like one of the most valuable members of your team. I promise if you trust him, you won't go wrong! =D

We used Finest Home Inspection for our recent home purchase in Champaign, Illinois and they were…read moregreat. Professional, thorough, competent and knowledgeable. Jon contacted us quickly to go over our inspection report and the inspection report told us so much more than just what needed to be repaired. We could not be happier with Finest Home Inspection and would recommend them to anyone who needs a home inspection done now and in the future!

BUYERS BEWARE!!! John inspected our split level Urbana house we purchased in 2021. We chose him…read morepurely off our realtor's recommendation as this was our first home purchase. The first red flag was that he insisted that we did not attend the inspection. Now, this was 2021 and COVID-19 was still somewhat of a hot button issue, though with a vaccine out and available to anyone by this point, it should have been more obvious that this was going to be some sketchy work. He said in the email that he cannot legally keep us from attending, but would essentially have to remain out of the same room as him as he did the inspection. Nevertheless, we figured he was just still super cautious about the disease and wanted to keep more than the recommended distance at the time and decided we would comply with his request. Inspection came and went and we went through the buying process with few concessions. After close, we started to see how he missed stuff as well as blatantly lied on the report. I almost got electrocuted trying to install a new dishwasher because he failed to notice uninsulated wires pulled out of a electrical box under the sink. Had an electrician put wire nuts on the wires and close it up. We went to start the hot water heater, which he said in the report was functioning properly, and the pilot light would not stay on. Had a plumber come look at it and they said the thermocouple was broken and would kick out the pilot. I asked the plumber if this would have broken in the 2 weeks or so since the inspection and he said it was very unlikely. The worst ones are to come. John noted that there was no roof damage. Two weeks in, water started leaking into our kitchen. Had a roofer look at it and they said there was rot under that area of the roof. Asked if a home inspector should have know about it and they said absolutely, no possible way it developed between the inspection and then. If john had actually looked in the attic, he would have seen that plain as day. Had to pay a roofing company nearly 3 grand for that one. Most frustrating one, which full honesty, cannot be 100% the liability of the home inspector as we took his advice and should have checked it with others, was the crawlspace. There was a broken sump pump in a bucket buried in the dirt at the lowest part of the crawlspace when we moved in. John noted that it did not work, but was not needed. This caused us to not concern ourselves with fixing or replacing it with a proper sump. Four months after closing, we started noticing that our basement carpet kept getting wet, but we thought it was the dog at the time. Poor puppy as it was actually the crawlspace next to the basement filling up with water and flowing over and down into the basement! We didn't know this until the entire carpet was wet! I ran to the store and grabbed a pump to start getting water out of the crawlspace. We had to rip up all the flooring and replace it, as well as installing a proper sump in the crawlspace. Unfortunately, our HOI did not cover these expenses and we were out another 3 grand in repairs, plus the sump install. Note: we did reach out to john when these issues started happening (before the roof leak or crawlspace issue) and he offered to refund us, but only if we signed a very shady document where we could not sue him for any future issues due to his negligence. We obviously saw right through that one and did not sign. Tried to reach out to a number of lawyers and no one was interested in taking the case, my guess is because the settlement would be relatively low in the 10's of thousands and not worth their time. The cherry on the cake is that our realtor sent us a bottle of wine after closing with his and Pristine's logo on it. Obviously they get some kickbacks from working together and are probably just drinking buddies. Bottom line, if you are a buyer and your realtor recommends Pristine, fire them and find someone else! TO Sellers: You probably can't go wrong getting a pre-inspection done by Pristine. They will make sure they find nothing wrong with your house and hopefully your buyers don't read this review!

One of the worst compounds central Illinois to use for inspections. Shoddy work. Dishonest…read more Unprofessional. Not trustworthy in the least. Does not stand behind his mistakes Absolutely the worst. Missed multiple issues through my 10year old home including damaged framework from insects. Simple thing not even looked at. GFIs bad, completely rigged wait filter broken faucet rotted frames Avoid like the plague

The Gallivan Group at Keller Williams Realty has been deserving of a 5 STAR RATING from the initial…read moreinterview to the final closing. Barb Gallivan is a 30 year veteran and has put together a team of professionals to assist the seller with this complicated and time consuming process. The coordination of home inspection, handyman, appraiser, market analysis, photography, advertising, showings, open houses, negotiations, estate sale and final cleaning led to receiving multiple offers. The result was what we had hope for... we sold our home through a seamless process and well above the listing price. Twenty years ago when selling our last house we did not use a realtor. Experiencing the team approach from The Gallivan Group was a welcome change. We felt informed and supported throughout and are very happy with our choice.

I've done my share of yelp reviews and if there was a sixth star I could rate, Barb Gallivan and…read moreher team would get it. Of all the services, food venues, etc. I have reviewed, Barb and her team define what it means to go the extra mile for customer satisfaction and when her team establishes a relationship, it continues well after the sale. It's been several years since her team helped me and even now she stays connected to her clients. I've dealt with realtors (both on selling and buying side) in the Northern Virginia, Chicago and Champaign area (all very active markets) in the last 20 years. I have noticed many times the successful realtors start their own teams and the realtor becomes "too big for their britches". Even after realizing success, Barb remains connected and seems to remembers each of her clients and it's that personal touch that will make a difference as you deal with selling or buying a new home. HIGHLY recommend Barb and her team if you need a team member to help buy, sell or someone to help educate you on the process.

I had a very bad experience with a realtor in Champaign. That made me more vigilant about my search…read morefor an agent, and it made me really appreciate my agent. Ron Fields is honest, transparent, a good listener, and very patient. He made a stressful process go as smooth as possible. He stayed on top of rverything. He is a good man. Beware of smooth talking, manipulative agents that really only have their interests at heart. I highly recommend Ron Fields and plan to use him again.

This review is of Ron Fields. Within a week or so of contacting Ron to be our agent, he was ready…read moreto schedule an open house. We were absentee sellers, so Ron handled everything from assuring our home was staged, home inspection completed, contacted our lawyer and identified/solved minor problems in the house and yard. By the end of the two day open house, Ron already had 2 offers and a possible third. He negotiated the offers to get us the best conditions and price. By the fourth day, we had sold our home. If you want someone to do your sale right, I recommend Ron. He was professional, personable and easy to work wit

Great service, and very thorough inspection. Very knowledgeable staff. Inspection report is…read morenicely done - both hard copy and emailed to you, with pictures. Remediations for problems are included as well. The home I'm buying had the water and gas turned off, but they knocked down the price because they couldn't inspect everything as thoroughly. The discount was both significant and highly appreciated. I'll be using this company again.

My realtor referred Masterspec to do the inspection on the house I was looking to purchase in July…read moreof 2019. Some minor things were found, but three major issues (sump pump leaking out of the wall, a very large blockage in the plumbing and a leak in the garbage disposal) were not and are now costing me a great deal of money. The sump pump issue was easily found in dry weather by my untrained brother. The other issues popped up the day we moved in. When Masterspec was contacted, there were lots of excuses. I have since heard about four other families that had similar issues after the inspection. I would strongly recommend going with a different company.

I couldn't be happier with Corey's hard work to help me sell my home in Monticello, as well as…read morehoping me find a new home in Urbana. He knows the business forwards and back, and was able to help get me straight on virtually everything. Lots of dedication helped get the home sold quickly and at a good price. He's not afraid to push the envelope to use tools like Zillow either, so you can bet he's not just sitting around waiting for your house to sell itself. I have lots of good things to say about Coldwell Banker in general, as this is the 3rd time I've used a CB agent in various cities in the country, but in C-U, don't shop around for agents - just go straight to Corey!