21stCentury Satellite

Just moved to Lubbock and was looking to have our Dish service transferred here. Called this…read morecompany in May (3 weeks prior to moving ) to set up service. Very nice and helpful woman set up the appointment. I also called Hughs.net about internet service to set up appointment. They asked about tv service and I said Dish was coming out the same day to set up. They said great because they use the same equipment. Somehow or other appointment for Dish got cancelled. Emailed them right away when I saw the cancellation email and told them "No. I still wanted the appointment." On Thursday, I called Dish and they said they had no appointment till the 19th available. I explained that I had set up the appointment for the 15. I was told to call (806) 687-2424. That this company worked with them and that they were a great company and they could possible help me. So I called 24 Hour. I spoke to a young lady who told me that they had no appointment available till the 18th. I asked her to check if I had made an appointment with them prior for instillation. SHE checked and said I had one for the 15. Great! The 15 comes and no TV. Hughes.net shows up, installed the internet. Tech ha son shirt that says DISH. My husband asked him who he worked for. Chris, said Hughs.net. So I called 24 Hour this morning asking why noone showed up for the tv. The guy on the phone tells me that I had no appointment for the 15 only Hughes net. I am confused. I try talking to him about the different phone numbers I called to set up the different companies and he tells me to let him talk! So I listen to what he says and again I try telling him I am confused and he tells me "I told you this on Friday, and I am not going to tell you again. I am not going to argue with you!" I will never work with this company again. As soon as my contract is up with Dish and Hughes.net I will move my business! I moved to Texas, where I thought people were nice and polite. This man is rude! He sets a bad example! I sure hope the rest of Texans are NOT like him.

Greedy and careless owners and employee, I recommend saving yourself the hassle of being frustrated…read moreand robbed

Optimum

1.1

(83 reviews)

TERRIBLE customer service. I can not access my account online. I've had them for 9 months and have…read morehad nothing but issues. My account does not show my bill. I ask for them to show me something that shows my bill and they refuse. Ive called them since 9 am and it is now 4:51pm. My service is now shut off even AFTER making the payment. They charged my bank card 6 times @ $170.00 and when I asked them why they did that they said "thats your problem". I will NEVER use them again.

They absolutely suck- can not even call the local store.... 1-800 number connects you to a guy in…read moreIndoa who makes you wait 45min on hold and then disconnects as he is trying to help. All i wanted was to cancel my service because we are moving- shouldn't take an hour of my life to this. Absolutely garbage customer service.

Mainstream

4.0

Excellent customer service. Fast response to emails and phone calls. More viewing options than I…read moreever had with cable. Great price. Only issue is the frequent screen freezes (usually brief) but the trade-offs are well worth it.

From the owner: Switch & Save with Mainstream TV. Available on Roku, Amazon Firestick, Apple, & Smart TV…read more Mainstream TV is the affordable all-in-one streaming platform. Proudly based in Lubbock, Texas, we serve customers across the United States, providing a top-tier streaming experience designed to fit every budget. From the latest binge-worthy series to live sports events and local channels, we’ve got it all covered—plus, no hidden fees or contracts. Cut the cord, keep the content. Switch to Mainstream TV today and discover a better way to enjoy TV! Stream more, save more, and enjoy more freedom with our easy-to-use platform tailored to suit your viewing needs.

Cielo Systems International

Mike, in Lubbock helped us get our home network up and running. After spending hours working on the…read moresystem myself, Mike remotely solved our issues. He provided the best customer service that I have received from any business anytime, ever. Thank you!!!

From the owner: Wireless network infrastructure, including installations, equipment sales, engineering, design,…read moremanagement, and deployment of network systems. Microwave Point to Point (PTP) and Point to Multi-Point (PTMP) systems, WiFi, Mesh systems and Point to Multi-Point. Commercial telecom to home network systems.

Flatlanders Tree Service

4.8

(18 reviews)

Dennis and crew showed up when scheduled and made short work of an old Mulberry tree that had grown…read moreinto the electrical line drop. Great job. They even raked up all the small debris. Thanks for a great job.

Dennis came out to grind 2 stumps and did an incredible job. He was on time, great priced, and…read morevery professional. I highly recommend him for all your free needs.

Churchwell Plumbing

4.8

(18 reviews)

Had Churchwell RandR a toilet. Although they were backed up for 9 days, they came when they could…read more It only took them about a half hour, hauled away the old toilet, boxes and such, and cleaned up. Price was very reasonable. Will use them again!

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to…read moreplumbing service.

Kingdom Moving & Storage

(3 reviews)

I asked for two men to help move my furniture and storage stuff from a storage unit into an…read moreapartment. I provided the truck-u haul. They came were very efficient, fast, courteous, and it was a wonderful experience. I will use them again.

We have moved many times in our 48 years of marriage and this is the first time it went smoothly…read more The team they sent out was amazing! Andrew, Will, Tyler, and Favour, what an incredible group of young Men, they were very respectful not only to my wife and I but to each other. They worked very hard and never slowed down for a break until we made them. They were extremely careful with all of our furniture, and were beyond accommodating when it came to placement! We will certainly spread the word on this honest, hardworking, and competent moving company!

Grit Property Solutions

I used this company to help my elderly mother move and we couldn't have been more pleased! I'm in a…read moredifferent city so I couldn't be there to help her, but she said these guys were very nice and helpful. It was easy to schedule with them & they showed up on time and did quick work. Good value for the rate paid.

ABSOLUTELY AMAZING!! We were in need of heavy lifting and Paul and Michael came to our rescue…read more TOTAL PROFESSIONALS! Very prompt response to initial inquiry, they were the best estimate we got for the job, by a LONG shot. They were fast, efficient, and friendly. I highly recommend and will definitely be calling them in the future!! TEN STARS!!!

Tiffany Cleaning Service

3.1

(8 reviews)

Started off great. Polite, positive communication but didn't last. Owner stated her business…read moreconsisted of her and 2 family members. But a few weeks in she started sending random employees that didn't do a complete thorough job. When issues were mentioned in an attempt to work through things Tiffany was kurt and non communicative except by text. Didn't feel a phone call was necessary (her words) She may be fine if you can go behind her and watch her. I agreed to 90.00 for a 2/1 NO laundry. Always seemed rushed. In and out in about an hour. Do not recommend.

I've been a client with Tiffany for almost two years now. Her cleaning service is great and it's so…read morenice to be able to get my home professionally cleaned every 2 weeks. She has always been flexible and worked with my schedule. However, if I need to change our appointment time, I realize that she has a set schedule with other clients and I have to be flexible until we get back on our scheduled rotation. I highly recommend her cleaning service--she's awesome.

T's Tree Trimming and Lawn Care

We called a lot of other tree service company around town, all the big ones and plenty of smaller…read morecompanies. T's Tree Trimming and Lawn care had lots of great reviews so I did reach out to them and the owner came out personally and gave us the most affordable price they were very professional and respectful. Got the job done and the clean made our yard look amazing. I highly recommend this tree service for any and all of your tree care needs. Great family good ppl to work with for your yard

Did an Amazing job, very professional. Great price. Would highly recommend. Showed up got the job…read moredone cleaned up and left the house looking BRAND NEW!!!

80Fix Handyman & Renovations

Best handyman around! I had a fantastic experience with Cory! He prioritized my request and helped…read moreme with a Home Depot equipment pickup, a few errands, and delivery while I was out of town. He was kind, communicative, and timely. Very reasonable pricing - I highly recommend 80Fix!

Cory did a great job today installing a doggie door to the back yard. We and our furry friend are…read morevery happy with the work.

SPS Electric

4.3

(8 reviews)

a Section of the house did not have electricity. The tech arrived and after an hour and a half he…read morewas unable to locate the problem. He left to pickup a child from school. Texted me back that he would return several days later. Over the course of 2 days the tech refused to answer my text or phone calls. I finally just called the office and canceled anything further from the company . all I got was a bill for 80 dollars. What a waste of time and money. Look else where

Our Firm in the Lubbuck area desperately needed an electrician over the Thanksgiving holiday…read more Myself and our Attorney called several and left messages. Esra with E-Z Electric immediately called and arranged to come in on Sunday. He assessed the Meter Box issue and had it repaired by mid day Monday. We will definitely call him again as well as refer him. On behalf of our Firm, thank you very much.

Lubbock Cleaning Services

The owner gave a fair quote and was very thorough and quick with cleaning my entire home.read more

From the owner: Specializing in home and office cleaning at affordable prices. read more

Crystal Cleaning Service

I used this cleaning service after being referred to by Century 21 and was very pleased with the…read moreoutcome!! They were very professional, pleasant and very thorough with the cleaning not to mention reasonable rates. Joann and her crew were very accommodating, glad they cleaned my carpets too. I would highly recommend their services. I've finally found a cleaning service I will be using again and again.

From the owner: From top to bottom, wall to wall and corner to corner, Crystal Cleaning Service will shine beyond…read moreyour expectations! Our employees have over 17 years cleaning experience and all the skills to handle any cleaning application, including residential, commercial, make-ready and new construction properties. Give us a call today for a free estimate.

21stCentury Satellite - televisionserviceproviders - Updated August 2026

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The Soundwave

Easily the best place in west Texas to for high end audio!…read moreI stop by when I'm Lubbock & always find Kurt & the guys to help me with whatever I need in the way of quality audio equipment. I've been going there for almost 30 years & always find way more than I need!

If you are reading this review, you may find it odd that someone who has not yet purchased anything…read morefrom a company would give it a five-star review. Let me explain. I am a non-techie who bought a turntable and receiver elsewhere and could not get them to work together. I was concerned that the turntable (bought used) was defective. So, I called The Soundwave to see if they could fix my turntable--if needed. I talked to Kurt Ellsasser (store manager), explaining my frustration and lack of audio expertise. Kurt said, "Just bring it out and let me hook it up to see if it works--at no charge." I was stunned, since many places charge a flat $75 for an evaluation. So, I took the turntable to The Soundwave, met Kurt, and left it with him. A little later he called me and gave me the good news that it worked just fine. So, today I went to pick up my turntable. Well, I did much more than that! Kurt spent about an hour showing me how to hookup the turntable to the receiver. He also showed me how to correctly use my turntable. All this service was at no cost! Now, folks, if The Soundwave provides this kind of service for a guy who basically comes in off the street needing some help with his stereo equipment, just think how much more they will do for their paying customers! Thank you Kurt, and thank you Soundwave! Your kindness has earned my future customer loyalty.

A & E Electronics