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    214 Pet Supply

    5.0 (1 review)
    Open 7:00 am - 12:00 AM (Next day)

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    Professional Grooming Corner - Red mark under neck area

    Professional Grooming Corner

    (21 reviews)

    I was a little nervous about bringing my golden retriever here as reviews seemed to be pretty mixed…read moreonline. I did decide to at least give them a try because they are so close to my home and I really wanted to support a locally owned business. They were able to get my golden retriever in right away when I called. The lady I spoke to on the phone was incredibly kind and reassuring. When I got to their location, I noticed they had many COVID 19 protections in place requiring both masks and social distancing. The woman I spoke to when dropping of my golden was very professional and seemed knowledgeable. She told me to to expect him to be ready in 1-1.5 hours. One hour and 15 minutes later, I received the call to pick him up. Upon pickup, I dealt with an older woman who was also extremely kind and knowledgeable. My golden retriever looked and smelled great, he also did not seem stressed or upset in the slightest when they brought him to me. The price was around $100 which was more than reasonable considering how overgrown my golden was. My only complaint would probably be that they did not trim enough off of his ears. However, for his first time, I would much rather them be conservative when cutting his fur then taking off too much. Overall, I am more than satisfied on their grooming job considering how wild my golden's coat was when we arrived. I will definitely be going back.

    I am extremely disappointed with the service I received today. The young man who answered the phone…read morewas shockingly rude. I have brought my dog to this business for many years, and the older gentleman and woman who usually assist me have always been kind, respectful, and genuinely helpful. However, this young man--who stated he is the owner's son--displayed an attitude that was completely unprofessional. When I told him his tone was rude and that he needed to be more professional, he responded with, "Ohhhh, I have a smile on my face," as if that excused his behavior. It was dismissive and disrespectful. If this is the level of customer service they are now willing to accept, it is truly unfortunate. I sincerely hope this young man learns how to treat customers appropriately, because in any other workplace, this behavior would not be tolerated. After nearly 9 years of loyalty, I will no longer be returning. It saddens me to say that this business has lost a long‑time customer due to one employee's lack of professionalism. If I could give zero stars, I would.

    214 Pet Supply - petstore - Updated May 2026

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