Super friendly & helpful - the staff at The Laundry Basket have always been so cheerful & pleasant…read more I wouldn't go anywhere else - efficient drop off & pick up service! Thank you!

This place is fantastic for a laundromat. I typically come on Sunday afternoons and it's usually…read morenot too busy. There are plenty of options for washers and dryers, which the ones that handle larger loads charging more I've never had to wait for a washer or dryer because there are so many. The woman who works Sundays is extremely friendly and I don't know if she truly recognizes everyone who comes in, but she always looks happy to see you and asks how I've been. They have a few TVs throughout the place so if you're waiting for your laundry to finish washing or drying, or folding, chances are you can see what's on. There's also free Wifi while you wait, or you can always shop at Goodwill across the parking lot to kill some time. Their cheapest washers are over $3 which seems expensive to me, but I usually spend no more than $1 on a dryer for 28 minutes of drying which evens the cost out, and it's cheaper than another laundromat I've tried in Wilton. There's a change machine that accepts $1, $5, $10, and $20s if you don't have enough quarters which is nice, so you can just get a 20 from your bank's ATM and it's enough to cover several loads. Overall a great place to do you laundry if you have need of a laundromat with friendly staff when they're there, though the actual building is open 24/7, TV and free wifi, and nice machines.

Beware: This Cleaner Doesn't Respect or Appreciate Its Customers…read more I used to be a loyal customer of Belden Avenue Cleaners for several years, always choosing to support their family-owned business over larger chains. Not only did I frequent them regularly, but I also paid upfront every time to support their cash flow -- something any small business owner should appreciate. Today was my first time back after months recovering from surgery, and I was met with one of the most disrespectful, unprofessional experiences I've ever had. I brought in a modest number of items -- a coat, some shirts, a sweatshirt, a few light sweaters, and pants -- seven items total. To my shock, they quoted me $98, claiming that several light sweaters and a hoodie were "coats" to justify their outrageous pricing. When I questioned it politely and said I would simply remove those items, the owner exploded. He aggressively cursed at me, shouting "shit" over and over, telling me to "take my clothes and go somewhere else." He made it crystal clear that customer loyalty, decency, and basic respect mean absolutely nothing to him. I calmly reminded him that I had been a loyal, paying customer for years -- his response was to continue cursing and shouting me out of the store like I was garbage. The fact that this is how he treats a long-time, paying customer speaks volumes about the kind of operation he runs. Belden Avenue Cleaners clearly has no regard for professionalism, respect, or customer loyalty. If you value your dignity and hard-earned money, stay far away from this place. There are plenty of other cleaners who actually appreciate their customers and understand that without them, they have no business at all.

unfortunately I was a valued customer till today. I went to go pick up my suit but they gave it to…read moresomeone else. When asked about it the man working there kept screaming at me. After Two years of business to them I will not be going back there.

Most of the time Machines don't work, personal is rude and careless. Can't even communicate with…read morethem. ZERO stars

Smh the older guy that works here is definitely a piece of work I have a super saver card with…read moremoney loaded on the card I come here often and tried to dry a load which was a comforter and he tried to say just because I didn't wash here I had to pay $7 dollars his boss said smfh I told him I'm not paying $7 so then he told me to pay $5 I told him no so I ended up using my card to pay for a small wash $4.89 with no clothes washing just to shut him up to use the dryer I'm sure if it was anyone his nationality he wouldn't have a problem and on new year eve come on man if $4.89 is gonna feed your family that bad here take it and thank you for your service

Nice ppl, timely and very helpful. I wld recommend this service. They helped me load my car bc it…read morewas very heavy.

I like this laundromat in that the equipment is all new, it is not usually crowded, the staff is…read morereally nice, it is (IMPORTANT) well-air conditioned (I am a winter girl and I strongly dislike the summer and the heat) -- but there is one MAJOR issue with it -- no matter what washer I use there -- and I have sensitive skin and use unscented, dye-free detergent, and my clothes always come out smelling like weird perfume. I've actually been unable to get the smell OUT of some clothes so I stopped going there, because it smells like old lady perfume or something and is strong. Once, I did my sheets there and had to re-do them all, because my bed smelled like a herd of old ladies or weird white ladies with bad taste from department stores were sleeping in it. I used to always go to the other one on Main Ave. -- which has a severe lack of washers because the staff uses them and does not care if there are none for customers and will let stuff sit in dryers for a considerable amount of time, even if people are waiting to use them. They suggested East Ave, and like I said, great facility, great people, but I don't understand the perfume smell. If it happened once, I'd not complain -- but it happened more than once, and I really don't like the time waste of doing laundry as it is, so having to do it twice is just painful to me. Maybe they'll look into it. I know I have a bit of a wolf nose, but it IS strong and my husband noticed it, too, since I never smell like old white lady.

I find it incredible that in this location there is a 24 hour laundromat - in the bucket of…read morenormalcy this is truly an anomaly. In keeping with the surroundings it is clean, ample amount of laundry supplies , floors are clean, the top of the washers do not have days old spillage or layers of crusty pow detergent. There's nothing worse than a dryer that smells sour - you won't find that in this laundroma.

Very clean! Every time I go someone is cleaning! Friendly staff and different size washers for…read moreyour needs!

I have used this laundromat over the years and I have lost a quarter or two but nothing extreme,…read moreuntil this past week. On Wednesday, December 10, 2024, I went to the laundromat and put my three loads. I went in and it as

Great friendly service. Machine availability is good. Facilities are clean And value is affordable…read more Very convenient with plenty of parking.

This is the only cleaners I use. They're reasonable, and my sweaters always come back looking nice…read more They've even repaired a few cashmere sweaters for me.

I have been going to Swan Lake Cleaners for over 25 years! THEY AREN'T GOING ANYWHERE!! The service…read moreand friendliness of the owners are beyond a business it is like a family they are so welcoming and accommodating. to quick service in a jam! I fully support local small businesses and Swan Lake Cleaners is one of the best by far, go check it out keep it going for years to come!

Everything was done perfectly, including not wrapping everything up in one of those big plastic…read morebags, and it was done in less time than they originally estimated.

Friendly staff, nice machines. 10% discount when you load the card with $20. Parking lot can get…read morecrowded.

Great job getting vomit out of my wool winter coat. Looked better than when I bought it! Also had…read moresome blazers cleaned. It was fast, reasonably priced, and very simple to drop off and pick up using the self service option in Norwalk. I am probably going to start using the home delivery option.

Use these guys for delivery wash and fold and they are a racket. They do wash and fold the clothes,…read morebut they also refuse to stop dry cleaning / pressing random stuff (sweats for $12) in spite of repeated requests to not do anything other than wash and fold. Also... Randomly they deliver other peoples clothes to my house... Which might imply my stuff is sitting at other's houses. The core service is adequate - the refusal to stop the up-charging is what makes them a racket.

I truly like them. Ive been to a few around Norwalk area and prefer them. Plus they are polite…read more Plus they can get it done in a hurry!

Michael at Professional Touch Cleaners is a wizard. I took him a 40-year-old wedding dress on…read moreMonday, and by Friday the dress looked like new. It had not been properly preserved and was covered with yellow streaks and stains. The pricing was reasonable too. I cannot recommend PTC highly enough. And Michael is kind and wonderful too.