Nick and his team were great to work with on one of my latest real estate transactions. They were…read morecommunicative, friendly, and prompt. Highly recommend Nick Staker and his incredible team at Ruoff Mortgage!

One of the best referral partners I have! so easy to work with, they make the process easy for me…read moreand our mutual clients.

We moved from out of state in December. We left a fantastic federal credit union that offers so…read moremuch for free and their whole goal is to see families do well financially. They offer insurance policies, a low 7.7% fixed rate not attached to prime credit card, and 1.95% car loans as well as 2.8% mortgages for folks with great credit ratings. There is literally a fee for everything under the sun here! If you open an account and close it before 6 months is past there is a $25 fee! We are staying with our out of state credit union. They are tech savvy enough to make that easy! This review is for the Old National Bank at 9898 Illinois Rd.

I moved to Fort Wayne in July of 2017. I visited around to various banks, looking for the right one…read moreto open an account with and apply for a home loan. The tellers at Old National were so welcoming! They gave me the information I was looking for, but more importantly, they felt like instant friends as they inquired about what had brought me to the area. I ended up finding my realtor through their recommendation, found my dream home, and am so pleased to have the opportunity to settle in the area and continue to do business with them! Thanks to Dawn, Hannah and the others who have made me feel welcome and have helped me see my lifelong dream of becoming a homeowner come true!

Great staff and customer service! I have used them for years. Quick phone call to make any changes…read moreand there is always someone in office to talk to, so I don't have to call customer service.

~ So on the night before last, I had to make a trip to the store, only to find out that I was…read moreliterally overdrawn in my bank account by $169.47!! I am truly absolutely infuriated. Allstate had it listed on my app that my 6 months of Auto and 1 year of Renters Insurance was -NOT- due until 03/08/2021 for Auto Bill Pay...Last night they withdrew the funds. Had I of known that they were going to do this, I would have definitely made sure that the funds were available as I'm constantly moving money around from various accounts. When I contacted them this morning and provided them screenshots to show proof, they simply apologized, informed me that my insurance -WAS- currently due, and that they were uncertain why the app listed the date to be otherwise. I've had perfect insurance with them for close to 5 years without any issues with my annual 6 month payments (Full Coverage). They -ABSOLUTELY REFUSED- to cover any of the overdraft fees whatsoever, saying that while it was their fault, that they were choosing to not incur any liabilities! Are you freaking serious?!?! They then tried to pin the blame on me, stating that they tried calling me back in January and so forth. Yes, they did call and leave a voicemail back in January, and having upon listened to it, I immediately checked my Allstate App to see what my due date was so that I could be on top of everything as I was working 3rd shift and it was difficult for me to return their phone call during office hours. On the voicemail message that Allstate left, they NEVER gave me a due date, but rather said that my "Policy was coming up for reschedule" and to give them a call if I had further questions or needed to make any changes. I immediately canceled my insurance, and switched my plans over to GEICO. I'm now paying $75 cheaper for the same plans with the same premiums, and in December will even go down $200 less almost if I continue with my almost perfect driving record (one minor accident in 20 years)! You can definitely guarantee, that I will be doing every review possible from Google, Yelp, BBB, Etc., on Allstate about this absolute BS ; I understand that mistakes occur, but when you are truly responsible-- FULLY OWN IT AND CORRECT IT!! **At least my bank (3Rivers FCU) told me that they themselves will completely remove all fees as soon as Allstate has reimbursed the funds that were removed. If you click on the pictures, you will be able to see them in full view with actual dates and so forth*** FYI-- Erick Juarez was my agent, and honestly showed that he could care less, found the situation laughable, which during this Covid crisis, you would think that he would be more concerned about his customer base.

Melissa and Nicky have been helping me with my insurance for over 5 years. They are extremely…read morehelpful and able to answer my questions anytime (even on the weekend and on late days). They can also give me the best deal in a matter of hours (they usually respond to my email within a couple of hours). Melissa goes above and beyond to reference another insurance company when I open my first business in Fort Wayne. She can't help me with my business insurance because I have never opened a business. Anyway, they are helpful, knowledgeable, and get the job done at a very fair price. I highly recommend

I started my insurance with Melissa after moving to FW in 2015 and all seemed to be fine…read more After a year or so I got a call telling me the card they were using for payment had expired, which was odd because that card had in fact NOT expired. I called back and left a message to use the same card they had been using, and to call me back if there were any issues. I heard nothing back and assumed all was well. Fast forward to a few months later and I noticed that my card wasn't being charged for insurance, turns out I had been driving around uninsured. I called back to rectify the issue and Melissa informed me that my rates would nearly double because I had been driving uninsured for too long. She proceeded to blame the issue on me for when my voicemail was forgotten/ignored. I switched to GEICO soon after. Now, almost two years later, I find out that the vehicle loan I had gone through her for and paid off over a year ago is still showing on my credit report. State Farm is apparently still in the dark ages because they require you physically mail a form to their IL address to do anything about the issue. No representative from State Farm or my former insurance agents office can do anything to help get this rectified easily or quickly. I highly recommend NOT using State Farm. I would give 0 stars if it were possible.

I want to give a BIG SHOUT OUT to Eileen McMillan's State Farm office in Huntington Indiana. I…read moredealt with the sweetest gal named Tina and she was so helpful and seeet to work with. After being with Farm Bureau for 31 years I made the switch because they would not help give me as good as a deal as State Farm! So, I left them!! More coverage and an umbrella policy for way more then I was getting at Farm Bureau and for a cheaper price! Thanks Tina for all your guidance and help! your the best!!

This is kinda a response to the 1st comment I applied online not in person and got the loan I…read morewanted without having to give them anything it's only when I renewed my loan and went in to the local office when that's happened and I still didn't give them nothing of importance maybe your credit history/score was bad idk but I can only tell my experience...now for the rest they gave me money to pay off medical bills when nobody else did so go me their 5stars the online part the local offices are 2-3 stars but that's y I do everything online I've missed a couple payments now all my payments have to be done by me calling in so that's how I dealt with them and you'll get good nd bad experiences from that but online is honestly the way to go

Thank you DuPont estates. Helen and Sam are the best. I didn't know how to set a trailer up Sam…read moretook care of it all. I am sick Sam made sure when we moved in everything. was done. Thank you so much also Kendrick is the best. manitence man I ever had. thank you again. alice,gary ,polly, Emily.

Alexis was great in helping me get the best deal and set up my new phones. She spent a ton of time…read morewith me making sure I had everything I needed for myself and my daughter's phone. She called and spoke to the Verizon agent and made sure I had all the promotional credits and the best deal! Thanks Alexis!

Kenny is amazing. Very knowledgeable, patient, and professional. He helped my parents set up their…read morenew phones and helped them navigate transferring their numbers from their previous carrier, which was no easy task. He spent many hours on the phone with their previous carrier trying to retrieve their Transfer Pin in order to officially switch to Verizon. This ended up being a two day ordeal. There's no way we could have done that on our own, as we are not tech savvy people at all. I honestly kinda wanted to cry a little bit out of frustration about halfway through day two of dealing with Straight Talk's customer service reps, then trying to port over the number. He again called on our behalf and finally got it done for us! This man has the patience of a Saint, I tell you. Give him a raise pretty please!!!