After losing the contact information on New England Professional Cleaners, I stumbled upon it when…read moresearching my history with Angi's List. They were very prompt when we scheduled the appointment for carpet cleaning and did the best job on the dog pee and vomit stains that were present as well as the traffic areas. Mind you, this top of the line carpet and padding goes back to 1996. Thank you for making my carpet look as good as new and the quoted price was a great value.

I have used New England Professional Cleaning three times now. Each time they have done a great…read morejob. This last time they came out to clean two sectionals. They took their time and made sure everything was perfect. Would highly recommend and use again.

Cannot say enough great things! They now do a monthly cleaning of my home and leave it sparkling…read moreeach time. Staff is so kind and considerate. Just love them!!!

I was looking for a cleaning service to help my parents. My father is just finishing up major…read morechemotherapy and t cell transplant, doctors said the main floor of the house needed a deeper than normal clean. With my father in the hospital, things were overwhelming for my mother and I wanted to take away some of the burden. Pro Master Facility Solutions were very professional, easy to work with, and easy to schedule. The girl that came out, called to confirm, and texted on the way when there was an accident on the highway. She did an amazing job and took all the stress of cleaning away from my mother so she can focus on other things for my father.

We needed help cleaning out our late father's home. Junkbusters was great. Reasonably priced,…read morevery punctual, professional and flexible. They removed furniture, household goods and completely cleaned out the garage for us. Tom and Jeremy were careful and efficient; clearing 3 BRs, kitchen and LR as well as a basement full of boxes. Sheri pitched in to finish and they left the place swept and orderly. Cannot praise them enough.

I used Yelp to get quotes for some junk removal (queen mattress, box spring and a closet door)…read more Junkbusters responded quickly and was very reasonably priced! They came 2 days later, based on my schedule, and was in and out within 10 minutes with everything! They were friendly and professional. I would definitely use them again in the future.

I was very happy with not only the quick response time for the quote, but also the work. Ashley was…read moreefficient and worked very hard to clean my carpets. I highly recommend hiring them for your cleaning needs, especially with the prices they have!

I've been using Kika Cleaning for several years. They have never missed a scheduled date, and…read morerarely have they been more an a few minutes late. The owners are conscientious about their clients satisfaction, and will promply address any concerns.

From the beginning, they were never here when they said they would be. They clean fast and do very…read moresurface level work. I had a deep clean scheduled the week before Thanksgiving, and didn't get it. Owner said I never scheduled it. I had emails saying otherwise, and gave them less money for the inconvenience of not having gotten the deep clean....plus having to deal with all the times they were late or too early. Another thing that irritated me, was when he called me, he talked down to me like I was a 2nd class citizen. I told him I wanted to be civil and be diplomatic. He didn't know how to do that. Not that this matters, but the cleaners do not speak any English, and it was impossible to communicate with them without having to call the owner. I didn't want this to matter, but at times it did make it inconvenient.

Had a last minute need for cleaning my commercial hall in Beverly and not only were they responsive…read morebut we just got the best cleaning I've ever had hired. I am excited to have officially found my cleaning service almost want to gatekeep but also want these guys to do great. Ask for Carlos or Jumaria they are a power team. Thank you guys!

4js is the best cleaning service out there in the northshore area ! they are on time, quick, and…read moresuper reliable. My house and Commercial work space are always neat after 4js come by!

I am a rental property manager and property owner. I have worked with cleaning companies for many…read moreyears. Never in my life have I seen such unprofessional behavior. After purchasing a Living Social voucher I immediately followed the instructions to redeem it. After over a month I still had not received a return phone call or email. I called Living Social who offered to refund my money. I wanted the work done. The company then changed their policy on redemption. The voucher itself stated to call to redeem the voucher. After a month they changed the instructions so that you had to email them. We did this.Then, their phone message stated that they had five slots left in May. Their site stated that they did not have sufficient staff to redeem the vouchers in a timely fashion. They stated that they were hiring to fulfill the vouchers. Why did they sell over 100 vouchers if they could not fulfill their obligations? After writing and calling them many times, they first booked us and then cancelled us because they stated there was a discrepancy in the number of times that we called them. WHAT???? I received an email that leads me to believe I have been discriminated against. They referenced my mother's cancer. Their email was quite unprofessional and I will post it on several servers. They have changed their name many, many times in a short period of time. Their website indicates that they were Diamond Cleaning Services. Read those reviews.I will stop at nothing to bring the truth out about the way this company treats people. First they book a date and confirm and then cancel it. I invite Yelp to review this letter and our records on the number of calls made in an attempt to get this company to honor its obligation. I am nothing short of appalled at their behavior and the fact that they have wasted our time and money and not fulfilled their obligations. Cancelling a voucher because you don't agree with the number of times we called you (there are records) and taking a pot shot referencing a family member's cancer (we told them we needed the cleaning because of this) is beyond tactless. Other property owners have called me and told me that this person went to the Bahamas after selling a voucher that expired in June. If ONE call in over a month had been returned I would feel differently, but having us wait over a month and finding a ridiculous excuse to cancel is not going to fly. I just hope that I can keep up with their name changes. Threatened me with having me charged with criminal threatening because we told her we would go to the Attorney General's office regarding her non-fulfillment. She thinks the AG does not handle consumer complaints. (They have an entire division devoted to it.). Threatened to sue me for slander if I posted this experience. Truth is an absolute defense to slander.Said that I was running a scheme! I paid HER money yet by wanting her to do her job I am engaged in a scheme. Clearly, the most troubling letter I have read on so many levels. Needs to get educated about customer service and the law. Update:I just received a copy of a voice mail wherein this individual states that she was indeed on her honeymoon and lost every single voice mail to her business during the week or so she was there. Since she mentioned nothing about this to me before, she apparently can't keep her stories straight. In sum, I cannot believe she cancelled a voucher because she accused me of lying about my reason for wanting my house cleaned and the number of times I called her, but I now discover that she lost all the voice mails to her business while on her honeymoon. After being told we needed cleaning because of mother's cancer, wrote, "What kind of daughter are you?" when she thought voucher was for my house not mothers. She then questioned the very existence of a mother, even though that name is on the voucher. So, she does not understand concept of vouchers as a gift and feels entitled to judge the worthiness of your cleaning request. Long story short: without even speaking to me she booked the appointment and then revoked it because of the discrepancies in the reason for cleaning and the fact that she does not think mother exists. NO attempt to resolve situation in a rational, decent manner. Not one phone call to me This company wasted my time and money, which I still have not had refunded. Owner admitted on her site that she did not have sufficient employees to meet the demands of the vouchers sold. Why sell vouchers you know you can't service?

I have used Diamond Shine since before they WERE Diamond Shine. This business has grown for a…read morereason. The staff is friendly and courteous. They are more efficient than a chain of cleaning services because they are willing to tailor their service to what you want. When I had a chain service, they had a particular order and way they cleaned. When I hired Alexa, I told her that (for example) my office often looks like a hurricane hit it. Such is the nature of my work from home. A mess, but a mess that makes sense to me. Her staff knows that there are certain times a year they leave my desk alone (even though it looks terrible and they would fix it) because I need it JUST LIKE THAT. They always focus on the things that are important to me -- I HATE cleaning my floors, so they always do those. They are good with my dogs, and sometimes my dogs don't make that the easiest thing. You must be very clear about what you expect and what you want, and you will get it. Her prices are reasonable. I would also add that she is flexible on schedules in emergencies. When I found out the Friday before Thanksgiving that I had to host Thanksgiving, she moved heaven and earth to come give my house another cleaning even though it was not my scheduled week. As her staff grows, she becomes more able to do things like that.