Long time client. Every request was responded to same day. Cassie is great, but also wisely…read moresurrounds herself with a fantastic team so we always have a contact.

Inconsistent with communication regarding policies & procedures. Then when I started asking…read morequestions, it took forever to hear back & there was a complete disregard for the situation. After increasing my bill from $138 to $202.. the very next month, they increased it again to $250. Called to find out why & she couldn't give me a reason. The reasons she was giving me was the same "reasons" I was given the month before when I called to find out why it went to $202. Never in my life have I dealt with a car insurance company that was so incompetent & greedy. I was hopeful that after questioning the increase to $202 that it would come back down the next month (which I was told it would by Cassie via email) but instead it went up $50 to $250 a month. I immediately got on the phone with Progressive & was able to get the exact same coverage for only $129 per month. Ridiculous agency.

Just got a quote for auto insurance and got a way lower monthly payment and more coverage! I have…read morean accident on my record and was paying so much and this place by far gave me the lowest quote compared to all these other companies I tried so I'm happy! And it was super quick and easy

Case was super helpful when I had a snafu with my auto insurance and was helpful when I cancelled…read moremy renters insurance that I no longer needed. This branch of State Farm is always quick to answer and respond to needs. They were friendly and professional.

Super helpful team in securing insurance switch for our home and cars...Shane talked us through the…read morecoverage, ensuring we were well protected with State Farm! Big help next time we have a home emergency!

Crosby Insurance Group is as high class as they come. I have never been more satisfied with my…read moreInsurance experience. What is usually a stressful situation and something I don't look forward to doing or dealing with is done with ease and comfort thanks to Davis Crosby and the rest of the team. They go above and beyond for there clients and make your life easier. Most recently, I purchased a new truck on a Saturday. I was not able to leave the lot with the car that day unless my Insurance was updated. I gave a quick call to Davis (asking him if he could do it first thing Monday - so I could get the truck that Monday). Instead of doing it Monday he went to the office and worked with the dealership on getting my insurance up and running that day - allowing me to leave w/ my new truck on Saturday! Crosby Insurance Group now handles all of my insurance needs from Auto to home and again, I could not be more satisfied. Thank you Crosby Insurance Group!

I really enjoyed working with Sam to get the right coverage for a better price than I was paying…read morewith my old insurance. Anytime I have a question it is always answered quickly and efficiently.

DREAMS DO COME TRUE! I have always wished that I could find…read morean honest insurance agent, but had given up home....until this year! I spoke to Andrew Crowley years ago about changing my insurance on our beach home, only to be told that he could not beat the company that i was working with, but he said he would keep my phone number., low and behold he called about a month ago and had a much cheaper rate with much better coverage. Working with Andrew for my homeowners insurance has been an game-changer. for me insurance is always overwhelming, but Andrew makes the entire process seamless, transparent, and completely stress-free. From day one, Andrew took the time to thoroughly review my property and coverage needs. He walked me through EVERY detail of the policy--clearly explaining what was covered without any confusing jargon or hidden surprises--ensuring I had more and better protection at a fantastic rate (for a beach property.) His response time is unbelievable, his attention to detail is sharp, and his dedication to his clients is truly second to none. It is rare to find an agent who is this knowledgeable, proactive, and genuinely invested in giving you peace of mind. He is like FAMILY, truly! If you are looking for an insurance professional who is trustworthy, responsive, and willing to go the extra mile, do yourself a favor and call Andrew Crowley. I cannot recommend him highly enough!

Ross is a great job of taking care of me. He helped me select all the insurance I needed are the…read morecoverage I needed as well as he's helped me file claims thank you Ross.

I know this is long but I hope you take the time to read it because if Ross Berman is attempting to…read moretake advantage of me, imagine how others that may be on fixed incomes that he's writing bogus policies for and getting away with. It may seem as if I signed something before I read it but that's true at all! I was never given the opportunity to review the policy even though I made numerous attempts to do so before money was drafted from my account. I also added the complaint I sent to insurance commissioner of SC. As a single father the most important and valuable asset I have is my home. Trusting someone enough to come into my home and sell me a policy with the coverages that not only protects my investment but my family as well. That is something we all should feel secure about. Ross Berman did just that up until I signed the outline for the coverage he made me believe I was getting along with the financial agreement. Ross promised to bring the written policy back to me in a few days so he could review it with me and make sure the coverages I signed for were written in the policy. I contacted Ross for 34 days by phone, text and emails I finally received a copy of a Commercial Builders Risk Policy through email. Mind you I do not own commercial property, I own residential property that I am remodeling. Not only was this this not the policy I agreed to but in this policy it clearly states that after the first draft is made from my checking account I am liable for the full premium of the policy whether I keep it, cancel it or they cancel it. Ross pulled a fast one on me. He held this policy until one day after the first payment was drafted from my bank account then delivered a Commercial Builders Risk Policy that I've never seen and is worded to benefit the insurance company 100%. "I contacted Ross Berman of Oak Insurance about insurance coverage on my Johns Island property. I emphasized with Ross that I needed coverage for all my personal property as well as general liability becuase construction was complete on the studio and I was now living in it. I provided all the information that Ross requested (value of contents, personal property) and with that information he put an outline together and brought it by for me to review on 10/15/2015. I told Ross I would review it and get back wth him the next day because my present policy was set to expire the next day 10/16/2015. I took outline of coverage and reviewed with my finance person, and we agreed that everything I wanted covered was to be insured. I contacted Ross the next day. I signed documents and wrote Ross a check for $1344.03 for down payment on the policy. Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. On 10/15/2015 Met with Ross get outline On 10/16/2015 met Ross to sign outline of coverage and give down payment Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. After a few days went by and no word from Ross, I contacted him to review the policy and he told the policy wasn't ready that it takes a time for these policies to be written. So I began to contact Ross on a regular basis by phone, email, text and even stopping by his office. His response to my request for the policy was either, "it's not ready", "these policies take time to get written" or "let me call and see where they are at with that!" I contacted Ross numerous times between 10/16/2015 and 11/18/2015 to get a copy of the policy so that he could review it with me. Finally I received an email with the policy attached on November 18, 2015 at 6:17 pm, Then on November 19, 2015 Ross dropped off a hardcopy of the policy to my house but didn't have time to review it with me. Earlier that same day a representative from Bass Underwriters' Inc came by to take photos of my house. I finally receive a copy of the policy and I'm still having trouble getting Ross to come by and review the policy with me. Then on November 22, 2015 between the hours of 5:45 and 7pm someone had broke into my into my utility trailer stole tools from me.. So I contacted the police, made a report and started making list of tools that were missing. My next call is to Ross to let him know what had happened and let him know that I wasn't sure if I was going to file a claim yet or not because I wasn't sure what was taken in the robbery. At this time Ross informed me that the policy didn't cover the loss of tools. I finally received a copy of the policy exactly 34 days after I made downpayment and signed docs and one day after the monthly payment of $328.19 was drafted from my checking account did I receive a copy of the policy