I park my car here for 1 hour came back and the back window was complete broken, spoke with the…read moremanager and owner they refuse to give me there insurance information to pay for the damage. they said do what you want I will not provide you with my insurance owner said. I had to call the cops and my back window won't be fixed until they get the glass from the dealer witch will take 1 week. don't park your car here this people are careless of your car.

I was a monthly valet parking customer for 3 years, and two vehicles…read more If you want door dings and scrapes on your rims this is the garage for you. At the time there was an elderly man who worked the overnights and it was clear he had trouble getting in and out of cars because he would struggle. You know the kind, kicks the door wide open when getting out, has to hold onto the handle the get up, etc.. Mind you they can shuffle cars around at any time to make space for other cars. Almost every month I'd find new damage. The last straw is when they scraped the paint off my doors on a brand new Tesla, and denied any wrong doing. On top of that, the staff is overworked by management due to the sheer volume of cars they're accepting via valet (you'll NEVER see them put a "lot full" sign out like other garages do) when there's concerts at the stadium nearby for example. Because of this they are constantly stressed, speeding cars around inside to quickly get to the volume they have. And because of this they are not the most welcoming people. Lastly, the billing system is antiquated. Every month I need to physically pay the bill in the basement or mail a check to the main office. That means I need to go down when it's a good time FOR THEM to pay, otherwise they are running around moving and shuffling cars. If you're shopping around for a spot there are other garages nearby that are self park and automated billing. Do not park here if you can help it.

I had used this service previously as found on AirportParkingreservations.com…read moreSeemed a bit shady....and they're not immediately responsive with calls... makes you wonder if you're gonna have to scramble last minute near JFK Airport to find parking when your flight's in under 2 hours... Anyway, it finally happened. 5 am, dark and cold with a 7 am flight, no answer, no one at this parking area at an industrial, warehouse facility. I had pre-paid, 10 days, worked quickly on my phone and found an alternative, thankfully with TSA Precheck, and the shuttle driver dropped me first... I made my flight! Reached the company later that day at their headquarters, their Toronto location, they informed me that JFK operations have ceased, no heads up, they have my phone, my email...no notification. Now fighting for my refunds (I have future parking scheduled and prepaid with them as well) Partially refunded after several calls and emails. Now they're not responding.... Shady operations!!!

Repeatedly Disrespectful Service from Driver…read more I had two very disappointing experiences with the same driver, Sam, from the 7520 Astoria Blvd location. The first was on a Wednesday at 6 a.m.--he drove aggressively, had a bad attitude, and made me feel like I was a burden just for using the service. The second incident was on a Sunday at 7:30 a.m. after my return trip. I waited over 15 minutes, called the office twice, and when the driver finally arrived, he didn't even bother getting out of the car to help with my three suitcases. When I asked why, he dismissively said he had "just got a text to pick me up," and acted annoyed that I had called to follow up. His tone was rude, unprofessional, and completely lacking in customer care. Based on these experiences, I won't be using this company again and hope management takes a serious look at how this employee is representing their business.

They issued an additional $15 charge because we have a Tesla. Not an oversize vehicle and not…read morecharging the car at all. This fee is unfair and the garage should not be charging any additional fees for no reason. At the end of the concert there was only one individual working to retrieve the entire lot of cars. He was in the booth taking the money as well. We were third in line and it took 20 minutes. By the time we left the lot there were about 25 people waiting & I am sure they were upset. They should employ at least 2 people for when a concert lets out.

Some shxtbox in the garage keep making noise in the midnight. Go get a life, those cars are not…read morefancy nor fast. Nobody really cares.

On 01/10/2023 at 2.29 pm, we went to pick up our car at the Forester Garage in Forest Hills and…read morefound that it had a scratch in the right bumper that was not there when it was left two days before (all employees that receive cars are fully aware that we check it thoroughly each time that it's handed in and picked up). When confronted, the manager John Coello asked to whom the car was handed in and we responded Andres, who after several attempts to reach him said that he left the vehicle in the same condition as he received it. At that moment the supervisor suddenly said he had to leave and that he would give me a claim form the next day as the office was closed (strange as it was only 4 pm). When we returned the next day he said that as the scratch was almost imperceptible we weren't entitled to receive a claim form and that the company wasn't responsible for any damage that the car suffered while in their custody. We responded that we didn't trust them anymore to take care of the car and that it was safer to leave the car on the street than there. It's illogical that after paying this company each month a lot of money to take care of a car, not even being able to park it ourselves, they can claim they don't have an obligation to maintain it in the same condition as it was received. We feel robbed and scammed and obviously we're never going to use the services of this company and strongly warn everybody to learn from our experience.

Super service super staff. They have improved 100% since these reviews evidently…read more Always quick and courteous and never had any issues with damage. Totally convenient and affordable.

I love parking at this lot. It has both INDOOR & OUTDOOR parking lot for cars and motorcycles. The…read moreoutdoor car parking spot only $180 per month which cheaper than most New York parking rate. There is a very convenient location. R/M subway train stop here. Pretty close to all kinds of shopping mall and restaurant such as Apple Store, Macy's, Best Buy, Costco... I've used this lot for many years and never had an instance of damage to my car. It's easy to use a remote opener to get in and out, very close to the highway. I recommend it to everybody because I really like using this lot. .

I can see why people may or may not use this parking lot. It's a bit on pricey side plus they tap…read moreon a surcharge fee. You pay for the convenience and urgency which was my case for a medical appt. With an elderly parent. I don't use it frequently so this one time experience is not the end of the world. But NO it will not be my go to parking lot for anything else.

Flushing is very important after you use the bathroom. Trust me. It's very necessary…read more This is not a parking lot I would ever use again. In fact, I didn't want to use it in the first place but my travel companion insisted that we put our car somewhere safe - because she didn't trust the streets of Flushing and all the tow trucks that were hovering around. I assured her it was fine but eventually gave in and used this awful deck. So there were actually no spaces inside (a common problem). Once we finally got one (after about 25 mins of waiting), I found a guy getting ready to write me a ticket while I was paying. Don't worry. He will think twice about such behaviour in future. There is no sense of customer service and the pricing is double what it was the first time I used it. At least it exists, hence it doesn't get 1 star.

Was there for an hour, came back an there was a hole in my tire but not a trace of a screw or any…read moreother object. Purposely punctured my tire for sure I have zero doubts, so if you up for an adventure I highly recommend this spot

This place is awful. I pulled up the ramp in my car with an infant, just one week old and my wife…read more I told they first parking attendant that I wanted to drive up a little bit to a flat road so it'll be easier for me to pull out the wagon, the baby and the mother that just gave birth. First parking attendant agreed and told me to pull up to the left on flatter road to make it easier for the baby to get into the carriage without any accidents. This other guy walks out of the office and starts yelling at me telling me what are you doing, don't you see the stop sign you have to stop there right at the top of the ramp. I told him I have an infant with me along with the baby's mama who just gave birth and it would be easier for me to get everyone out of the car safely without any accidents or mishaps. He then went back in the office to get a parking ticket for me. As he comes out he sees me taking a video of the perimeter of my vehicle just to ensure that when it comes out there aren't any new scratches or scuffs on the bumper. That's the same barking attendant then started yelling at me telling me that you Jews are all the same and if I don't trust him to park my car there then I shouldn't come here. He then went back into his office ripped up the parking ticket and told me to leave. And complete shock my wife and I approach him and say excuse me sir there's nothing wrong with us documenting on how we leave the car with you. We would need to see if there are any new scratches upon picking up the car which is normal protocol. Especially based on their reviews on how they treat cars here. He then starts cursing at us stands right in front of the vehicle and demands us to leave. I told him they said big deal and he should come down and I'll just park the car and I'll pick it up in a couple hours. Again demanding that we leave. Honestly I don't mind paying for good service along with quality customer service. The owner of this place needs to get rid of these low salary probably illegal status working parking attendance and start paying a little bit more money and get better employees to serve this customers correctly, and properly. I will be reporting this company to the BBB,  the department of Labor along with the department of consumer affairs.

The staff at Easy Parking has made it truly very easy to park my car. I bought the night pass for…read morethe month and even though it was 10pm to 10am, they worked with my schedule and allowed me some leeway if I came earlier to park or if it got later in the morning to pick up my car. I felt very safe keeping my car overnight and more than anything was always greeted with a smile with the friendly staff every morning. I'm very pleased with their service and highly recommend them.

This parking lot is located below Arcadia Mall. Had to find…read moreparking close by for an appointment. Drove car down and staff just pointed. Once, I parked the car another staff came over and said you taking up two spaces. I said to staff that guy pointed finger and did not provide specific instructions. He said I tell you this for next time. Appointment was less than 2 hours. I went to pay and another staff said $17 dollars, I looked at the price list which was odd. Another staff said you had an SUV and it will cost more. So beware, if you got even a small SUV, or anything that looks like an SUV they will charge you extra. The staff said please come back again. Will not use Easy Parking for there are many other parking places if you take the time took shop around.

This review is based solely on the service at the front desk. We came to visit my friend who lives…read morein this building. The moment we walked through the front door, this guy named Carmelo was at the front desk looking obviously inconvenienced by us. Everything we said , he reacted with a disgusted look and had a nasty reaction. He got our names wrong when calling upstairs too, calling my friend Brent when he said Brian like 3 times prior. Granted we accidentally gave him the wrong apartment number as well, but I didn't feel bad about it based on his service. Seriously, This guy should get fired though. I think he's a maintenance guy from what he was wearing but geez, have some manners.

Used this garage a few times. The first couple of times was a pleasant experience. But the last…read moretime i went when i got my car back i noticed a heavy smell of gasoline when i got i the car. I also noticed my gas meter showed i had less gas than i remember.. needless to say i wont be using this garage anymore. Be warned, you pay them to park your car and they could possibly rip you off by stealing your gas.