My husband and I went to 16 handles at 9:40 pm they close at 10:30 the machines were cycling there wash and they were pulling the grates out of the machines, why not just lock the doors? The staff is suppose to do that when they close not before! To bad the owner lost an hours worth of business with people walking out due to a lazy staff! read more

"16 handles" will be how you describe my mid-section if I eat here weekly! At it's heart, 16 Handles is a create-your-own fro-yo joint with a literal cornucopia of topping to choose from. The name says it all - 16 choices (each dispensed from a handle - get it?). After you select your choice (or in my case, 4 choices... cookies and cream, birthday cake, red velvet cake and peanut butter), you meander over to the topping bar and select from probably 50+ choices. It's all "help yourself", and you pay by weight. The price didn't strike me as overly expensive. A neat spin on an exiting market. read more

My favorite type of ice cream. Taste better than Carvel and much more healthier for you too. It's self serve and they have so many delicious toppings that you can add, healthy and not so healthy ones. Their rewards program is the best! You just keep adding up points and almost every time I go I end up paying less because of my rewards that are redeemed as cash. read more

16 Handles - Ice Cream & Frozen Yogurt Near Me - Jericho, New York

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Find this really ridiculous. Went in tonight and couldn't taste because it was after 6pm??? Doesn't make much sense, won't be going back any time soon. read more

16 Handles - Ice Cream & Frozen Yogurt Near Me - Jericho, New York

This by far is the cleanest and neatest 16 Handles I've ever frequented! The quality of the frozen yogurt was excellent. read more

16 Handles - Ice Cream & Frozen Yogurt Near Me - Jericho, New York

Love the variety of flavors and toppings. Every flavor I tasted in store was good. They didn't have all the flavors that is listed on the website however the selection in store was still great. Big cups and not pricey at all. read more

I am in LOVE! This place is AWESOME!! We totally took the drive over to see what this place was about after a google search for Fro-Yo after a serious craving for it! It was sooo DELISH!!! You go and pick your flavor or flavors =D, all your toppings, and then weigh and pay! THEN .. you go and sit in one of their comfy chairs and enjoy!! It is so worth it and the atmosphere is fun and inviting!!! I cannot wait to go back and enjoy this deliciousness again! read more

Very disappointed, there's a lady in there with glasses and where's her hair in a pony tail , she is highly rude, I don't think I'll be coming back here , I remember I use to come here all the time never had the problem before, asked her for a sample cup and gave me an attitude cause I asked for one more for my father, and she said who is that for. She is highly rude. Won't come back. read more

I usually love this place. Today I went and walked into a swarm of fruit flies near the yogurt and toppings bar. I asked about the fly issue. The employee just shrugged. Zero f@cks given. Real nice. I then paid for my order. I asked for a cover. She let me know after I got my order that they didn't have any. Thanks for creating a driving hazard. Not easy to drive while holding a cup of yogurt so that it doesn't get all over my Jeep read more

Great selections kids love making their own yogurt and picking various toppings! Great alternative to ice cream will come Again! Fairly priced read more

Love love love me some froyo here! Great flavors to choose from and also an abundance of them. Yummy and healthy. A must have. Love making my own. read more

This place was filthy! The counters were messy and the syrup containers were covered in syrup. When I picked up the marshmallow container, I got more marshmallow on my hands than in my froyo because it was empty. The employees weren't cleaning anything, even when no one was in line. I will never be back! read more

Man I just paid almost seven dollars for a cup of yogurt with some M&M's in it.

My family & I are frequent 16 handles Customers & I have been totally dissatisfied lately . First upon walking in we were told they were out of pink cups so we were forced to purchase the green cup for my toddler which is absolutely ridiculous due to the fact it wasn't BY CHOICE. Then a few customers come in after me & helped their selves to the cabinet where pink cups were actually in stock! Next , there is no one monitoring the toppings to ensure proper hygiene is being exercised. I've not been happy with Both frequent locations in Westbury, NY & Williamsburg Brooklyn read more

The first time I came to 16 Handles, I fell in love. They have 16 types of frozen yogurt that change seasonally with limitless toppings (fruits, granola, candy, etc.) My favorites are chocolate and coconut. 16 Handles is always clean, yogurt is low in calorie and allergy info is always displayed. read more

Maybe it's because we got here at 10:00pm on a Saturday, but this place is filthy. The floors are dirty and sticky, there was no fresh fruit, the counters were dirty, and the bottles with the sauces were covered on the outside with sauce. The froyo selection and topping options seem limited compared to other places, and the staff isn't at all friendly or helpful. I do not recommend this place. read more

Awesome. Love this come. I come here all the time. The cashier is always helpful. I love the fact that there is a minimalist feel to the place. Love the frozen yogurts. The place is always clean. read more

So good! I love that they list, dairy free, gluten free & so on! Very clean place, friendly staff, good atmosphere, great choices! The coffee flavor is amazing & so many toppings to choose from! read more

I find myself continuing to go here as my late-night desert spot. The hours run late, which is highly convenient. All employees there are extremely friendly, greeting you as you walk in, and all smiles as they ring you up. I feel like almost every other time I go there, I have rewards for $5 and up toward frozen yogurt. Awesome. The only negative I would give is how the indoor seating is in one long row, leading to everyone staring down whoever enters (this may also relate to the location being Jericho!) read more

Cute set up. Not a fan of the neon colors, a little too saturated for my taste. However, the service was friendly. They were really helpful and patient (I had to dig up my last dollar and they waited with ear to ear smiles). I love their banana, dulce de leche, and euro tart. The red velvet is too heavy for my liking. Their chair set up offers a wide space, but I feel like they could provide more tables. Yay for new beginnings. Red mango, 16 handles are on the (long) island. Soon, pinkberry will make a trip to long island (fingers crossed). read more

Their cookies and cream yogurt is delicious. I HAVE to get some every time I pass by this place. It's like it calls to me. They have a fantastic selection of toppings to try though I'm partial to chocolate sprinkles. Their staff is so nice even when I manage to spill said sprinkles everywhere. Oops. read more

There's nothing I can say about 16 handles. I love how they change up the favors. The vanilla green tea is amazing! Their yogurt is always thick and creamy and the tops are always fresh and stocked! And every location has lived up to my expectations read more

Make sure you bring your own sample cup, an actual cup, and a spoon. They won't give it to you #redmango

Great concept. Very good flavors and toppings. My only problem? Alot of rude kids and their parents who are quick to jump in front of you and linger in front of the machines...I don't have a problem waiting for children but parents should be teaching their kids manners! read more

This was my first experience at 16 handles and I was very excited. I was looking forward to tasting a few before I purchased for myself and my 13 year old cousin. They informed us that it's "one sample cup per customer" and that you can't re-use the sample cup. I almost walked out right then. There are no signs in the store that say this. I understand that they don't want people to taste a bunch and then leave, but it's a rude way to handle frozen yogurt places. I will not be coming back here. The worker was extremely rude when they told us it was one per person. Do better, 16 handles. read more

Pretty cool concept EXCEPT the employees are disgusting. They were eating the toppings with their hands and putting their fingers in their mouths, to make it worse they were putting their fingers under the yogurt nozzles and putting yogurt on their fingers and licking them. Then they went back to work like nothing had happened. I have worked in restaurants and that is a health code violation that will get you shut down. I WILL NEVER BE BACK THERE NOR WILL I EVER TAKE ANYONE OR SUGGEST ANYONE GO THERE. read more

The frozen yogurt is delicious and the place looked clean, although the fruit for toppings did not looks good at all. Strawberries and cherries looked saggy and old and I found a hair on one of the tongs. Pretty gross read more

This place is the best ! Dulce de leche is my favorite

Time and time again this location pulls through with always having the dairy free vanilla, it's a weakness of mine and disappointed when the other location close to me is very inconsistent. This place is always clean and very friendly staff. read more

I actually hate giving bad reviews but maybe this will be more like constructive criticism. I LOVE LOVE LOVE the 16 handles franchise!!! I go to all of their locations in the city and LOVE the other location in Lynbrook. However... This location falls waaaaaaay below what I'm used to when visiting a 16 handles. There was hardly any yogurt in any of the machines. I had to stand there waiting and hoping some would eventually come out. The toppings area was was messy and the fresh fruit was not so fresh. I had even asked the guy behind the counter as to why the strawberries looked so old and gross... His reply was "we actually just put those out" Moving on to eating the actual yogurt... It was not good at all. That was the first time that I didn't actually all but inhale my frozen cup of goodness. It tasted kinda sour and being that it was mixed with the sucky toppings... I had no choice but to give up and throw it away. The customer service also fell way below any other store I've visited as well. Probably won't be returning to this location unfortunately. I almost gave up on 16 handles all together until I got my fix at their Lynbrook location yesterday. FYI- you would think all of this happened at the end of the day towards closing as to why maybe this visit was such a train wreck... But no. It was the middle of a beautiful weekend day. read more

I have never wrote a review in my life! But tonight I have too, I went to 16 handles tonight with my brother. The worker that has red hair with glasses was the most obnoxious rude person ever. She told us we couldn't get sample cups after 6 pm and I said ok how would you like me to test the flavors and she suggested I put in the the cup and SCOOP IT OUT WITH MY FINGERS. It doesn't stop there then when my brother did not like the flavor and wanted to throw out the cup to get a new one, she said what are you doing you cannot throw that out reuse it, then I said why not? Why are you being so stingy about cups. She told me to speak to the manager. The worst customer service ever. I understand you have teenagers working there but maybe they should get their attitudes checked before they come into work. read more

I know there is Alot of criticism out there but i love this place. Even though there is Alot of yogurt places i always come back here. They have a great selection and a great staff as well. The yogurt there is creamy and stays in place not looking like a puddle after i put it in the cup. they have such a great assortment of topics which are all delicious as well. They have two sorbet flavors although they could increase the assortment of sugar free flavors( there's only one) read more

do not go here!!! fruit flies everywhere and the workers dont even care to clean. not worth of even a star.

I love this place! The staff is very friendly. I love Diana she is the best!Always smiling and attentive to your needs. The decor is amazing. Hip and down to earth. I go here all the time and recommend everyone of all ages! read more

Yum! Best froyo I've tried. beats TCBY hand(le)s down! good wide cups so you can have couple different flavors without having to mix. great toppings (hazelnut chocolate crunches are a personal fav) Staff really friendly and helpful. They keep the place clean,noticed alot of sweeping, wiping and tidying while we're there. There is a punch card for discount after ten yogurts. I thought price is reasonable compared to other ice cream/ yogurt places. Last time we bought four decent size yogurts with toppings for $17. They have little cups to taste samples. all good but not a fan of huckleberry cheescake. I'm a fandle of 16 handle! read more

The pistachio flavor is the best flavor I've had (I only tried two: vanilla bean and pistachio). It wasn't overbearing with that taste of essence or sweetness. Same applies for the vanilla bean. I'm a huge fan of vanilla but not much of a vanilla bean person because the taste in my opinion is a bit overbearing and rich for me. I would definitely go back again and get a bigger size. I never finish my small but I definitely did this time around. Also, they have a good amount of toppings to choose from. I'm a simple person, so strawberries and mangoes are always my go to (although I don't think I ember seeing mangoes). I was super excited to see cookie crunch though. I add that to the vanilla bean in my cup. Awesome combo. read more

im so glad we came here. Simply amazing. We just moved to Long Island 4 months ago and have heard great reviews of the place!!! The flavours and toppings simply the best! read more

BEST FROYO PLACE ON LI My experiences coming to this fine establishment has always been on point. The interior is always clean and well kept by the friendly staff. Its has a comfortable sitting area with fun stylish furnishings. Reminds me of the board game Candy Land with its bright fun colors. The interesting name comes from the availability of 16 different flavors of frozen yogurt. From classics like Vanilla and Chocolate. To all types of variety based on the season like Nutella to Mango. After you get your choice of different frozen yogurt. The fun part is decorating your own masterpiece from up to 25 different toppings from healthy choices like fresh fruit or nuts. Or for the sweet tooth lovers all types of candy- from cookie dough to mochi. I get my froyo hooks up from here on the hottest day in the summer to coldest days in winter. Its a great place to hang out with friends or family. So if you have a sweet tooth you need to come here so you can sample some yummy goodness. read more

Just love love love this place. The Plainview Location by me closed down I was so upset. This location is good. Place is clean and flavors are always a variety. I go here at least once a week, even in the winter. I need to get my sugar fix weekly. read more

This place has really gone downhill. I've been going since this location has opened. Over the past year, the employees have consistently been rude and on their phones texting and making loud phone calls while working. As someone who has worked in customer service, I would have been fired for my disrespect. This consistent poor behavior has turned me off and I will not be going back. read more