Love this location Chante is the best & The Frontdesk Staff was super helpful & Attentive! Would…read morerecommend!

My lashes always look amazing with An Duong. Ask for her, she's great. The staff at the front desk…read moreis always friendly.

12/13/25, worse experience ever. it took 2 people to do 1/2 a nail polish, I walked out with a…read morecolor I did not want, but after 2 hours I was done and ready to go. There is a short fat man rude as ever. I would advise people to stay away and they over charge, this was my mistake for not going to my regular nail place. Yhere was a lady before me with a bad experience where they did half the work Andover charged he, I should have left right behind here. I will never give this place another penny. Go at your own risk.

I started coming here because they're open on Sunday which is convenient for me…read more The first time I came (like 3 weeks ago) it was only $20 for a shellac manicure, but this past time it was $30. The shellac they use here did last me longer than some of the other places I've been so I'll definitely be returning. Make sure you have a mask or they will not unlock the door for you.

Honestly, I can't justify spending my money here anymore. Every time I leave, I feel like I've been…read moreovercharged. Their prices seem to change case by case, with no consistency or transparency. For example, the last time I went to the West U location, I got a gel manicure with cat eye polish. I was charged $75 total, which included removal, cat eye, shape, and design. Reasonable enough. This time, I asked for something similar--just with stars instead. Without asking or informing me, Chloe added a gel builder (something I did not request), and then told me the total was $110. She broke it down as removal, gel builder, shape, design, and gel. When I pointed out that I paid $75 for the same type of manicure at their other location, she said, "Prices are different depending on the manager." That's not a fair or professional business practice. I've been a loyal Milano customer for years, and there are no rewards, no loyalty perks, no incentives...nothing to make customers feel valued. Instead, it feels like they tack on extra charges wherever they can. $110 for a basic gel manicure is absurd. There are plenty of independent nail techs who offer higher-quality service for far less. In this economy, Milano's practices feel exploitative and sketchy. This company is not transparent and does not prioritize customer trust. I won't be returning.

Helen did my pedicure and manicure, I am so relaxed, I want to go home and go to sleep.She did a…read moregreat job.She did acrylics this time. In the past, i've had Build a gel.

I was nervous getting my lashes done by Diana since my last experience with Amazing Lash was…read moreaweful- felt like technician was stabbing me in the eyes and clamping my eyelids, and my eyes were tearing the entire time. They were red 2 days after. Anyhow, all the reviews I saw were for Nancy and Ivy, so I was going to schedule with one of them, but they were booked. Rest assured if you book with Diana, she is amazing! I Didn't even feel when she was putting my lashes on, they feel light, like my own lashes. I have Super sensitive eyes, and have a little redness afterwards, but nothing like my Dracula eyes before that were tortured by Amazing Lash!! She is gentle and my lashes look amazing. Thanks Diana! I'll be back!!!

Fast and efficient service! Everyone was very kind and approachable. Great experience!read more

Bree is so sweet! I had never done extensions before and she answered all my questions. I'm a…read morepretty busy person and found it really convenient to have her come to my home. She offered me a good variety of appointment times, sent confirmation texts and arrived on time. Not to mention my lashes look amazingly natural for a fraction of the price of others. #worthit

Bree is so sweet.. she and I talked like we knew each other forever and we just met.. she is very…read moreaccommodating and professional. she arrived with her own table for me to lay down on, but I told her I didn't want to lay on it cause I'm a big girl and didn't know if it would hold me .. she assured me it would but offered to let me lay on my bed and expressed that she wanted me to feel comfortable. Bree did a very good job on my lashes.. she took her time and didn't leave until I was satisfied. I will be a regular customer. I loved that she accepts cards as I don't keep cash on me often. My lashes look natural and I'm glad I decided to go with her for the job. Thank you Bree

Amazing service! Lashes are always flawless, with a natural look. Sophia takes her time, ensures…read moreyou are comfortable and makes certain your lashes enhance your natural beauty. Sophia is calm and the ambiance of the las studio is serene and peaceful! You will not be disappointed. -Rose H

Sophia is the absolute BEST! She is thoughtful, kind, and knowledgeable. I like a more natural look…read moreand she is such a pro, mixing lash lengths to make it happen. The result is always beautiful and I can generally go 3 - 4 weeks before needing a refill. My appointments are always fast and easy to book, and she is very patient with my busy schedule. She also plays great music :) Thank you, Sophia!