As a first time cat parent, I always felt comfortable bringing Wobbles to Back Bay Vet Clinic. She…read morewas already 8 years old when I adopted her so we came for semi-annual checkups. Dr. Graham and all the nurses were gentle and patient. Dr. Graham in particular did a great job of explaining medical terms in a way that was easy to understand. When I brought in Wobbles to check on a weird lump, they determined that it might be cancerous and referred me to a local pet hospital where it was diagnosed as an untreatable cancer. I appreciated Dr. Graham's compassion when he broke the news to me and all the care the entire team showed to Wobbles. during the process. I don't live in the neighborhood anymore, but I highly recommend Back Bay Vet to any pet parent.

Back Bay Veterinary Clinic is unsafe and unhygienic. The staff, especially the management, are not…read moreonly rude but often dishonest. DO NOT bring your pet here if you care about them or good service!

This is the best Animal hospital/clinic you'll ever find. The entire staff cares so deeply about…read morethe animals. It's not only about the money with them. I called last week because my cats nose was bleeding. I haven't taken my cats to them for years (I don't take them to any vet, but when I use a vet, I go there). Unfortunately, they couldn't fit me in because one of the vets was on vacation and the others were booked solid; it was also a Friday. They suggested a few places and encouraged me to take the cat to be seen immediately. I took her to Urgent care (that's another story). Today is Monday, around 6pm, I actually just got a call from Malden Animal Hospital's Jill, asking me how Peanut is doing!! I was floored!! Not only did she remember I called, butter checked up on my Peanut too make sure she was ok!They are so kind and truly caring at Malden Animal Hospital/Kennel. Absolutely use them as your vet. They're the best. Seriously.

My dog Enzo was a patient at the Malden Animal hospital. It was below standard of care. If anyone…read morelooks up the Massachusetts Veterinarian Board of Registration you will see that Dr. Rachid Aliziane is on there as the Respondent, meaning someone made a complaint against him. The board found that facts existed by which the Board could find that he was in violation of 256CMR 7.01(1) for failing to adhere to professional standards by failing to perform a physical exam on an animal that was very sick; and 256 CMR 5.01(2) for failing to record client communications in the record. It's part of his permanent record now. Record No. 2024-00127-IT-ENF

The care was good but it was spendy. Did not like that my dog was taken to exam room without me…read more Vet was great Only reason 4 stars is the cost tbh

The best vet I have ever used! They have taken great care of my Bulldog her whole life- and because…read moreof Dr Shefchuk she is still going strong at 14! I travel almost 2 hours to bring Gracie here- worth the trip!

Me and my wife had both our cats micro chipped on June 27. I just called today on July 14 to make…read moresure that they were registered because I was told that they were. And the home again company said the had no information on them so I called the vet were we had them chipped and they researched it, and they had put it in the wrong folder and forgot to do it. What if my cats were lost in that time. That means the microchip was totally worthless and a waste of time because it would've showed that it didn't exist this Has upset me and my wife very much. We have been going to this vet for many many many years. We are so let down by this.we always had a great experience here words cannot describe we've sent over 100 people to this business with our endorsements over the years just so disappointed

We've been taking our dog to South Coastal since 2018! They're amazing and they're so good with…read moreher. She can be reactive when scared and she's never had an issue. Totally trusted them to take care of her one summer when she had a bunch of health issues. 10/10 highly recommend if you need a vet!

I love this veterinary clinic. I take both my cats here. The vets are all terrific and super…read morefriendly

My pup gets seen at JP Animal Clinic. When we moved up here from down South (Alabama!) I was…read moreworried about finding a good vet because we left one I very much so trusted. I was referred to this vet by a friend and I've had an incredibly positive experience overall. Everyone knows my pup -- from the front receptionists to the vet techs to the vets themselves. Everyone is incredibly sweet and I could tell they actually cared about my dog. Most recently my dog came in for an ear infection. They were incredibly patient and careful with him as they swabbed his ears and eventually got him set straight. He is food motivated and they had peanut butter and treats ready to distract him! My only critique is that it costs $100+ just to get in the door. A checkup, without taking into account any treatment, is $98. I usually walk out $200+ in the hole for routine visits. I would highly recommend these guys to any pet owners in JP!

Waited long time…read more They had emergency that took up vet time It would have been great if they told us, many people were waiting, that there will be a delay

My kitty had labored breathing so they immediately whisked him into the back to see the doctor…read more Then they gave me my own private room to wait in. This was probably because they had very bad news for me. The doctor guided me through all the possibilities for my very sick cat. And because I didn't want him to suffer anymore I decided to put him to sleep. The doctor reassured me that it wasn't a bad decision. She was super kind and comforting. I also dealt with a couple vet techs who were very empathetic. The people working at the hospital couldn't have been kinder or more understanding. It made my horrible situation as best as it could be. I felt very supported.

Informative place that takes time with you and your pet explaining options for preventative care…read more Friendly staff.

I've been bringing my cats since they were tiny kittens. They are now 12, and while we have had a…read morefew serious issues (one had a mast cell carcinoma removed), they never have made me wait for any answers. I called today at noon because my cat had a small irritation from a tick bite. Sent pictures, got a call 3 hours later with instructions. It wasn't serious, but they always take the worried owner seriously. Dr. Story is our go to, but from the front desk to the techs, you are in great hands! Thank you Atlantic vet!!!!

Knowing I was getting a new puppy, I researched vets in Boston and Cambridge to find the "Right…read moreOne" in advance. At that time, South Boston Animal Hospital (now Banfield) was located on East Broadway in South Boston... a bit of a drive from Cambridge. Upon meeting veterinarian Natalie Waggoner, I knew she was our new vet. A few years ago the location changed to 9 West Broadway, a great place as it's right across from the T, has street parking, and a place to walk your pup nearby. Dr. Waggoner has cared for my coton de tulear for 9 1/2 years now. Molly started out as such a finicky eater that I worried. I think most vets would give a list of food recommendations... Dr Waggoner suggested foods I could purchase, gave me a home recipe if I wanted to cook, but so importantly... gave me tips on reverse psychology to make Molly eager to eat. She called periodically to check on Molly's eating (unbelievable to get unsolicited calls from a vet, right?). At 9 1/2, Molly is super healthy, a good eater, and (although she hates walking in the door of the clinic) loves and trusts Dr Waggoner. She has had an issue with teeth and Dr Waggoner extracted those that needed to go, and has helped us to do the best we can with little coton teeth. Something I should mention is cost. I'm guessing that the vet clinic charges average fees and now that it's owned by a chain, I imagine that the fees are standardized. The question to be asked is how many services are recommended. Dr Wagonner tells me exactly what Molly needs and I never have to guess if there are unnecessary services or charges. In the last visit I asked if Molly should have the senior dog Xrays for her system. Dr Waggonner carefully studied her chart and said that I Could if I had concerns, but she thought it was fine to wait; she felt comfortable that Molly is in good shape. Finally, let me mention the techs and staff. I think there is reasonably high turnover of personnel in some clinics. So many of the same people are there from early days. They are gentle, they know the names of pets in the community, and we consider them friends. It is to my embarrassment that I have waited over 9 years to write a review of Dr Waggoner and the South Boston (Banfield in South Boston) Animal Hospital. I hope this comprehensive review covers most questions. Susan Dietrich and her coton, Molly.

Don't leave your pet alone with her or let her take him/her to the 'other room' because your pet's…read morelife depends on you. We loved her for years too until animals started dying. Now that Banfield is in the mix they make their employees sell, sell, sell to make money off unsuspecting pet owners. One's bad, the other's worse.

Very well stocked and super clean and areas were well organized to maneuver around to find what you…read moreare looking for! Seems they have everything under the sun for pets!

Bought some frogs here a couple years ago, I need to surrender them because now I cant afford their…read morevet care and some basic needs. Was given two references to places that I already spoke with and was told they couldnt help me and one reference to a place that straight up doesn't exist. So basically a huge nothing burger in terms of actual help. Petco doesn't care about the animals beyond what money they can make off of them. Beyond that, they aren't too concerned with them.

They shaved up my dog. If you love your pet, please do your due diligence and read up the other…read morereviews here on yelp and on Google first. There are a ton of other people saying the same exact thing. Theres a clear and concerning ongoing pattern here. Did not encounter such issues at Petco in the past and with a few different groomers too. Theres really no excuse for what they are doing here. Runn!!

I've taken my cat here for her lion cut for years. Always have a great experience and I love that…read morethey are cat only on saturdays!! Less stressful on my kitty and therefore less stressful for me.