We've been very pleased with everyone. Our pets have been well taken care of and their fees are…read morereasonable compared to other clinics.

Very friendly staff and vet. They were very gentle with my anxious kitty. Prices were reasonable.read more

We transferred care and had a great first experience. From making the appointment, front desk…read morestaff, vet techs, and Dr. Nami Otsuka were all wonderful. We particularly appreciated the lab work being done in the exam room to help calm our big anxious golden retriever. The follow up phone calls were great to keep us in the loop for results. We are very pleased with switching care and feel at ease with the practice. Thanks Dr. Otsuka!

I already knew through my experiences here with my late Lulu that Old Derby is the best - but…read morereally, they're the absolute best. You simply can't do better anywhere. I say with certainty after bringing Lulu here as a patient for checkups and diagnosing a serious health condition; after boarding her for multiple staycations (about 4 weeks in total); and after finally bringing her here to cross the Rainbow Bridge when it was time. She took a sharp downward turn, I made the decision and the staff was there for her, and for me. From the check-in at the front desk to Dr. Burke and his nurse we were treated with care, kindness and empathy. My sweet girl crossed gently. with dignity, and throughout the entire visit I also was treated kindly and thoughtfully. A handwritten condolence card arrived a few days later, acknowledging my loss, which still makes me tear up every time I look at it. When I'm ready - I don't know when that will be, but when I'm ready - my next best friend will be treated here too.

Just got hit with a 900 dollar bill. Original bill has half that but they offered x rays without…read moretelling me the cost and then charged me to send them to a specialist. If your cat has an emergency, go for it. But we will not be using this vet for anything else but an emergency and honestly Angell memorial is just as good. Also they have no waiting room so expect to either burn or freeze your ass off outside.

Brought Huck, our beautiful six year old chocolate lab to the Quincy Veterinary Urgent Care…read moreCenter on Wednesday. He'd began hacking and coughing and it had been two days after we'd picked him up from a local kennel where he stayed while we'd gone away for four days. He'd had all his normal vaccines plus a vaccine to prevent kennel cough. Just like with the COVID-19 vaccine, the kennel cough vaccine, while rightly recommended, is not 100% effective. Before anyone starts griping or jumping to conclusions, I am staunchly pro vaccine! I decided to take Huck to the veterinarian since he'd contracted kennel cough once when he was just a pup and it had turned into pneumonia: he had to spend two nights at VCA (for the off the rack price of $2,000). The Quincy Veterinary Urgent Care Center is conveniently located within a couple of miles from our Weymouth home. They'd encouraged us to come right over and said the wait should ne very long. At the Center, because of the pandemic, we had to wait in our car until it was our turn. We waited patiently in the warm car while it poured outside but only had to wait about 40 minutes; not bad for a walk in clinic! A friendly assistant took our pup in to see the veterinarian. The visit took about 45 minutes and a very nice veterinarian called me on my cell while we sat in the car and asked some basic questions about our dog like his prior history with kennel cough. The vet reassured me that our dog did not, he thought, have pneumonia but would be treated for kennel cough with doxycycline and would be provided cough medicine as well so we could all sleep! The vet was kind and professional and answered my questions (whether we should give meds with food, etc). The bill was under $200 for the visit which included a nose to tail exam and the medication. Excellent care for our dog and courteous treatment of human owners! I highly recommend the Center to pet owners!

Crazy is Right!! Overpriced and unprofessional too. I brought in my hairless cat and the vet…read moreliterally laughed at me for purchasing what she called a "Fad Breed" and then proceeded to tell me over and over again that she would take this money pit off my hands. She loves the breed and bla bla bla . . . "no really, I can take her if you ever change your mind." Who says such a thing!? Disgusting. They have also quoted me $1400. to spay her!!!! Again, disgusting. Find another vet, Any other vet but these quacks.

I can't say enough positive things about the amazing care Crazy Paws has given both my dogs, Mya…read moreand Desi. Although Mya was my younger dog, she suddenly collapsed and in a panic, I called Crazy Paws. Much to my relief, I was told to bring her in immediately. Unfortunately, it was too late for my baby girl, but the compassion and care the staff at Crazy Paws gave Mya helped us through this difficult time. Dr Henry-Hill always made Mya and Desi feel comfortable during their visits and we were also able to meet Dr Hill at Mya's last appointment as he offered his expertise in trying to diagnose and treat her unknown ailment. Please forgive me if I forget or misname anyone, but I believe it was Katie and Jillian who handled Mya's formidable body with compassion and care. Thank you from the bottom of our hearts!

I am switching vets and want to warn other pet owners about the lack of care, accountability, and…read moreprofessionalism at this office. After my dog, Lincoln, was discharged from the ICU at an emergency hospital, no one from this practice ever checked in to see how he was doing. Zero follow-up or concern after a critical illness. Lincoln now requires a special prescription diet. When I asked for a prescription to purchase it elsewhere, I was told it would take several days simply because I wasn't buying directly from them. To avoid delays, I bought cans from the office -- only to discover they gave me the wrong food entirely. When I returned to fix their mistake, they didn't have the correct food and told me my options were to wait to see the doctor or leave empty-handed, then drive elsewhere to get it. Completely unreasonable for a working parent. What made this unacceptable was Olivia at the front desk, who gave me the wrong food and then blamed me, claiming I asked for that flavor (I did not). When that didn't hold, she changed her story and said my dog had eaten it before -- ignoring the fact that he is now on special prescription food because of a serious illness. She was rude, dismissive, and dishonest. The office manager was no help and suggested I "switch vets" since I wasn't happy -- which I absolutely am. This practice lacks compassion, ownership, and basic professionalism. I would not trust them with a pet recovering from serious illness.

Will never go here again. The staff is so rude and inconsiderate. I called a friend to tell them…read moreabout my experience and they said they had left years ago!

It's an amazing facility for Daycare and Boarding. A very happy place with well behaved four…read morelegged customers. Well staffed and very safe. My pup loves it here!

I have been bringing my dog Wyatt to Shipyard dog since they opened and it's a great place. The…read morestaff are excellent and the owner Shannon really cares and she's always making improvements to the shop. I wish I knew the staffs names but I know Nicole and she is so good with all the dogs. The groomers do an excellent job. I highly recommend Shipyard dog.

I've been a client of WLCC for over twenty years, and they continue to impress me every step of the…read moreway. They were incredible years ago with my first cat, and now they've been even more amazing with JohnnyCat -- a stray who quickly became my king! When he developed an unexpected cyst, WLCC handled it immediately and with such compassion. Later, when he was diagnosed with asthma, they treated him as if he were their own. The team patiently walked me through how to use an inhaler on a cat -- something that was pretty nerve-wracking at first -- but their kindness and calm guidance made the whole process so much easier. Everyone at WLCC, from the doctors to the techs and front desk staff, is knowledgeable, caring, and genuinely devoted to every cat who comes through their doors. I can't recommend WLCC highly enough for anyone looking for a truly special place to care for their beloved furbabies.

Two words - stay away. It used to be a great "cats only" vet practice with wonderful caring vets…read more.. that was before they became a for-profit organization. After a horrific visit a year back, we are not going back. My tiny 7 lbs shy Cornish Rex handled with thick autoclave bite-proof gloves, failure to get blood draw - 3 pricks, charging for the urine test that was not performed, general attitude from the receptionist - on the phone, trying to upsell some diet food, ignoring the customer waiting to check in, the vet (Jessica) looked like she did not even like cats, do I need to continue? Really, just find a local non-incorporated vet (dogs and cats are OK) - you would get a better service, the attention to the cat and her humans, and better price! That's what I did.

Our 16 year old dog has received amazing care from the internists team at VCA South Shore. From the…read moremoment, we arrived the front desk welcomed us, the techs showed incredible compassion and the doctors explained the situation and care plans effectively and with care. The internists team: doctor, nurses and techs check in with us after our visits and always return our calls. Most importantly, our dog is comfortable and able to enjoy her days.

Oof, I will not come to VCA South Weymouth again. I'll keep it relatively brief for you, but…read moreprobably not if I'm being honest. You ever had one of those weeks, sorry, years, where you had the opposite effect of the Midas touch--where everything you touched turned to total crap instead of gold? Well, after a really financially depleting week due to some unforeseen circumstances, I came in during the afternoon with my cat who had started showing symptoms of having an ear issue earlier that morning. My cat was examined and I was given the estimate. Upon reading that big beautiful bill, my heart sank right down into my butt. I told the male tech I didn't have that kind of money and asked if VCA had a payment plan option. He informed me that while they didn't have a payment plan option, they did accept CareCredit. I was able to apply and qualify immediately. Thank goodness. When he left the exam room, I could hear him talking on the other side of the door telling his coworkers how I had remarked that I couldn't afford the procedure. I heard a snippet of "she was saying she can't' pay . . . " and then he said to his coworkers, verbatim, "Maybe you shouldn't have a cat then." I don't know many people who have $2k just sitting in their bank account. I'm sure it must be nice for those that do. I'm a hard working, single parent who has a lot of expenses to cover and I, or anyone else, shouldn't be judged or made to feel ashamed of their financial situations--or feel the need to explain it to random vet staff or the internet when resources like CareCredit exist for these exact situations. I care about my cat; if I didn't, I wouldn't have brought him in. This wasn't my first rodeo with an emergency pet visit or having to utilize CareCredit. But it was the first time I ever heard a staff member judge me, loudly, on the other side of an exam room door to his coworkers. I knocked on the door and loudly said, "Uh, hey, I can hear you." Another vet tech came in the room and he surprisingly confirmed what I had heard. He stated that he had heard a staff member make that comment though he claimed that he "didn't know who it was." I was at this point, admittedly, sobbing, and feeling like complete garbage not just as a pet owner, but as a human being trying to exist in this expensive, capitalist hellscape. It was just the crap covered cherry on top of the chocolatey crap sundae I'd been served recently. After I pulled it together, I left the exam room and I made a complaint to the kind woman at the desk as I set up the CareCredit payment with her and left to cool off as my cat was taken in to be treated. The vet called to fill me in on how my cat was doing, and honestly, I was kind of glad to hear that he had been a bit difficult and given them some hell after how terrible I felt overhearing the staff talking about me. My cat did well under sedation and his medical issue was taken care of. For that I am grateful. I will mention that the vet apologized for the staff member's behavior, as did the woman I spoke with checking out, and another staff member over the phone. The emergency exam fee was also waived from my final bill, which I appreciated, but it doesn't change the fact that best practices need to be taught and implemented among staff. I don't anticipate or expect an apology from the judgmental and unprofessional tech who spoke poorly about me behind closed doors, but I hope that man gets an education in professionalism. A bigger hope for him is that he can maybe tap into, and discover his own tiny personal pool of empathy, so that he can begin to consider what he thinks before he speaks. Especially when paying clients, regardless of how they pay, who care about their pets, and are already stressed and worried, are behind the exam room door, listening to every, single, cruel, and judgmental word.

Our veterinarian does not offer euthanasia at home, so when our senior dog Trooper's lymphoma had…read morestarted to impact his quality of life, they referred us to Dr Holt. Having been a rescue, Trooper was always happiest at home. We didn't want his last moments to be full of stress in a clinical environment. Dr. Holt was very responsive and was able to quickly provide us with a few scheduling options. When the dreaded day came, she was very compassionate both with us and with our dog. She explained the process, and did not rush us once he had passed. Dr. Holt made everything as easy as possible for us - including one fee that included her services as well as cremation services through a third party. We recommend Dr. Holt to help you say good-bye to your fur baby in a way that will be as comfortable as possible for them and for you.

Say Goodbye At Home…read more View all Say Goodbye At Home 5.0 (334) Overview Services Reviews Photos By owner About Reviews from the web 4.9/5Facebook · 23 votes Google review summary 5 4 3 2 1 5.0 (334) Reviews All compassionate128 comfort55 stress18 euthanasia18 +6 Sort by Most relevant Newest Highest Lowest L Cheney Local Guide·80 reviews We had to use Say Goodbye At Home for our big, beautiful 15 year old boy. The older he got the less tolerate he became of even routine visits to our vet of many years. She gave us a list and we happened to choose Say Goodbye At Home. I'm so ... More

It's so sad when the customer knows way more about reptiles than the staff. I know they are trained…read moreto give incorrect advice which is also very sad. You guys shouldn't even sell reptile carpet, it's very bad. I was there tonight and all 3 employees were clueless.

The employee named Melissa who works at this location is extremely rude…read more I was in there earlier and my dog (who is still a puppy might I add) had an accident. I cleaned it up with the spray and paper towels that they provide and went along my way. Melissa came up to me a few minutes later and told me my dog is a problem every time I go in there. The last time we were there she told me he had 3 accidents in the store which I don't believe for a second. I ALWAYS pick up after my dog!! She shouldn't be working at a store if she has an issue with pets having accidents considering it's a pet friendly store. Also, she stood by me to make sure I cleaned up the mess which was absolutely ridiculous. She treated me like I was a child. I won't ever come back to this store after this horrible experience today.