Terrible communication. They have had my truck for 2 days, it is still not been diagnosed, it…read morehasn't even been brought into the shop. They said they would call me back and give me an update and they never did. They said that my 8 am time on Wednesday was for the check in, which is nothing more than acknowledgement that they have it and it is waiting to go into the shop. Only time I know anything is when I call the dealership. Other reviews has mentioned they have had vehicles for 2 weeks before ever looking at them.

I called once for to see about warranty on service they performed. They transferred me to a full…read moremailbox so call ends. Call back and now they put me on hold. Holding for over 10minutes is uncalled for. Customer service is not what it used to be. They should atleast check back every so often that they are trying to find someone.

They dont even deserve a star but have to put it to post my review !!…read more This place is a complete joke and a total scam! They don't deserve to be in business , they steal from their customers , and the manager owns her own repo company this is why she threatens you that she will pick up your vehicle .. We put $3,000 down on a car, and then they called us back saying we had to give them another $500 down plus $1,200 for registration. We went along with it, but now they're saying our car is about to get repossessed when our first car payment isn't even due until November 27th! We went in today to pay for the registration and they refused to take our money, saying we had a $25 late fee and that they needed to "verify our insurance." Our insurance is active and paid, so that's just an excuse. They also said they charge $25 every single day as a late fee and won't waive it. This place lies, adds hidden fees, and treats customers horribly. They're quick to threaten repossession and make up charges that don't make sense. Save yourself the headache and stay far away from Chico's Auto Sales!

If I could give them a -5 Stars rating I could…read more They're extremely rude, have horrible customer service and will lie straight to your face. Example: Car was purchased June 8th, temporary plates expired Aug 8th, went in to see if perhaps they had called me but I missed it and my plates had been sitting there waiting for pick up. Nope. Was told plates were ordered July 27th and they'd be in Monday. Went in today (August 24th) and was told they still hasn't been ordered. Asked for new temporary plates (since mine were expired and this was clearly their error) and they refused and said it was on me to go buy new ones at the dmv. They also said and I quote "we have many customers. Do you think we're going to be able to remember to order everyone's on time?". Well I'd hope so since you're charging us $1000 for ttl and you're running a supposed business. Also, read the rest of the reviews. The blonde lady in the front runs a repo company and they'll repo your car in 15 days if you miss a payment and charge you $300 for it. I regret not reading their poor reviews before doing business with them. Save your time and money peeps. Go somewhere else.

I bought a 2019 cadillac xt4 from the one on alice fast forward 2 months later still waiting for…read morekeyfob and registration i will not buy anything from them ever again I do not recommend them at all id give them a zero if I could

I purchased a 2015 Ford F-150 back in June of 2019. I have had a lot of issues with it. I keep…read moregetting error messages saying "Cross Traffic alert fault", "Blindspot System Fault", "Navigation Fault". When these errors show up on my dash board, my a/c turns off, the radio volume doesn't work, my electric running boards don't come out when I open the door. I have taken my vehicle four to five times to Payne Ford in Weslaco and have been told that they cannot find anything wrong with it, that they are opening a claim with Ford. What type of mechanics does Payne Weslaco Ford employ. I have been trying to get a hold of service managers, general manager and the Payne owners without any luck. I would not recommend anyone purchase vehicles from this Ford dealership. Maybe Spikes or Tipton Ford will do a better job and have better customer service.

This is my second time buying from expressway motors. I've received phenomenal service both times!…read moreMark and the management team did great in assisting me finding the perfect car and perfect payment for me!

Very helpful sales team with a wide variety of clean used vehicles. I don't have very good credit…read moreand they were able to get me financed. Definitely recommending to friends and family. Thank you Expressway Motors

if you have any common sense don't stop there, keep looking elsewhere. if you're desperate for a…read morevehicle make sure you bring a scanner and if possible a mechanic. Every vehicle has a check engine light on. They'll tell you that this that and the other will be repaired or replaced. when you return with the "issue" that was supposedly fixed they'll tell it will cost X amount of dollars to have repaired or replaced what they told you they already have. They pride themselves on being affordable but the fact is that they are taking advantage of hard working people who are just trying to survive!

I bought a vehicle from them a month ago and it already broke down. They offer you limited warranty…read morefor engine and transmission but in order for them to even see why it stopped running you pay $100 for them to put diagnostic machine. I mean I get it used vehicles but it only ran for one month. I called to make an appointment to get it looked at a week ago and I'm still waiting for call back. I have always bought used vehicles but never has a car stopped running a month later. I don't recommend them at all.

They are reliable and genuine people . Did the research went in and got the best price . Couldn't…read morebe happier . They are straight to the point and don't beat around the bush when it comes to pricing and what they are willing to take or give no bull crap . Really appreciate them .

they were kind and explained the process very well went in with 4k and left with a 2015 camry the…read moresame day! they did explain that they dont offer lot warranty but offered to let me bring a mechanic to check out the vehicle and i was more than happy to because its our responsibility as a buyer especially with older cars. hope this review helps everyone out!

This place ripped me off hard. Sold me a van that died, 5 minutes after leaving the lot. Then…read morereplaced with a car that lasted less than 1000 miles. Took it to two mechanics who could not believe it passed inspection. The motor was fried, and the radiator was full of stop leak. They were indignant when I confronted them, and tried to blame me somehow. Bottom line, this is a classic lemon lot, and the owner and his workers (his family) are con artists.