Great service Bobby responded to my messages fast and did great work. I will be using them anytime…read moreI need something done. I highly recommend them to anyone.

When I called they were very nice at first. Because I have a Firesafe full of valuable things. I…read morewas trying to be very cautious. In my research I was told to ask 3 certain questions. They didn't seem to like my push. Even when I explained that they would want their mother/daughter to be just as cautious. Especially in our world today. I can quote their last reply to me. "FOR THE SCOPE, TIME, and PRICE, WE ARE GOING TO WITHDRAW OUR QUOTE and OFFER OF SERVICE". Total red flag. They were going to charge $250.00 to destroy my safe to open it. The next day I called another Locksmith (Nature Coast) they were out the very same day and was able to fix the broken lock and now I can open it without it being destroyed. They charged me less than half of the $250.00 quote from you.

I feel bad for any other Hudson Valley locksmiths out there, because Marco is just...better. In…read moreevery way.* Let's count those ways: 1. He makes me laugh. 2. He's possibly the nicest dude I've ever spoken to. 3. His prices are fair (and affordable). 4. He's punctual and efficient. 5. He gave me hot sauce that he made himself (it's good!). 5. He legitimately cares about the safety of people behind their locks. That was literally more important to him than getting paid, which is not something you encounter every day. But that doesn't mean you don't have to pay him, FYI. Pay people for their services you deadbeat. I don't know that there's anything else I could ask of a locksmith. Marco knows his business, gets it done properly, and is clearly just a good guy. The only "drawback" to dealing with him was that he wasn't up on electronic payments, so one time I had to pay his wife via PayPal...which was simultaneously (1) not a problem in the least, and (2) downright adorable. ____________ *To be clear, I am basing this on very limited experience (Marco and one other guy), but I'm pretty confident in my absolutely unqualified assessment.

Marco did a lockout service for my in-laws on Christmas day was timely and the price was very fair…read morefor a holiday service. Great guy and good to work with.

I looked on the internet to find a Local Locksmith near Dunnellon, Florida and found A LOT of…read moreYa-Hoos who Think they are the Experts. They all gave me OUTRAGEOUS Estimates for Re-Tumbling, Keying my '3' locks and getting 6 New keys....... Some, I thought they were including DIAMONDS or Bars of GOLD with their services.... I then called TC Locksmith and he gave me an Extremely Reasonable Estimate for the necessary work. TC was Prompt, Professional, and Friendly doing an EXCELLENT Job in straightening out all '3' locks and making '6' new keys that work flawlessly..... I'd DEFINITELY Recommend "TC Locksmith" to anyone who Wants the Job done Correctly, without all the OverBlown Fancy Pricing!!!!!!!!!!

keyed the entire house in an hour and left extra keys and left. his prices are very competitive…read more thanks for the response

Bob LaRocca does such a great job with a great attitude and outstanding work ethic. I can't say…read moreenough good things about his service. I 100% recommend him for you next Locksmithing event! I am so grateful for his coming to our emergency call and his incredible quality and value he added. Great job Bob!

Bob rekeyed locks for us recently and did a great job and went above and beyond to help us on short…read morenotice. He is very friendly, honest, and knowledgeable with over 56 years of experience. He provides excellent service at a very resonable price. We highly recommend Bob!

This was one of the most frustrating customer service experiences I've had. I called for a lockout…read moreservice clearly an urgent situation and instead of any attempt to help, I was immediately told "No, not tonight" and hung up on. No explanation, no alternatives, no basic courtesy. Being locked out is already stressful. The least you expect is a professional response, even if the provider isn't available. A simple "we're closed" or a referral to another service would have been the bare minimum. Instead, the interaction felt dismissive, rude, and completely unprofessional. If this is how customers are treated in a moment of need, I would strongly caution others before relying on this service.

Mr. Ray is professional, courteous and thorough. His prices are fair and his customer service is…read moreexceptional!

Called to ask if he serviced Range Rovers, he said yes, and said he would send a tech out to see…read morewhat was going on and if needed a new key it would be $250. I said ok. Then he calls back about 10 minutes later telling me it needs a new key and that would $650 without even looking at the vehicle. Scam artist.

The best great service on time no issues ever. Always call…read morefor help !!!!!!!!!!!!!!!!!

The locksmith service was the best I've ever experienced. They're so professional and really care…read moreabout their customers. Joe expeditiously handled my lock changes, and solved all other security concerns that I had after moving into my new home. I "highly" recommend this company!

BUYERS BEWARE!!! HIGHLY UNRECOMMENDED!!…read more I called this morning and set an appointment. The buisness location doesn't actually exist, on maps it says 217 SE 1st Ave, they just borrow Iron Legion's parking lot and work out of their van!! I was looking to have a new key/key-fob combo cut and programmed for my sister in laws new car, which only came with 1 key and no fob. I bought the blank one/key fob online. I called and set up an appointment, and the price was $100. After 2 and a half hours, the technician could not get the job done. He said his key cutting machine was not functioning properly. He said the key fob was programmed, however there was no "immobilizer" (meaning chip), so I would just need to pay another locksmith to cut the key only and I would be good to go. He said it would be like $15. He said he could charge me just $75 for programming the key, instead of $100, since his key cutting machine was not cutting properly. Throughout the process, he even called his manager and the company paid for a "key code", at no charge to me, to try to get it right, but it would not work. His manager was talking to him on the phone, told him to take her off speaker phone, and he told me that she told him NOT to provide me with the key code that they had to pay for!! Chase, the technician, Greta kid, didn't think that was right, so he gave me the code anyway. He referred me to Ray's Locksmith. So I go down there, I find out there IS an immobilizer, so I end up having to pay them to take care of it all!! They said the key code that they gave me wasn't right for the key type anyway, probably why he couldn't get it done. Rays got the job done but I had to pay for the work they did. They gave me a break and only charged me for the key programming, only $90 total. So I called "Be Secure" back, because all they did was program the key fob, and I shouldn't have been charged $75 for that. I asked to speak with a manager! I'll be demanding a full refund. We'll see if they call me back!! PS the technician, Chase, was great!! He was doing everything in his power, it's not his fault his machinery wasn't working right. Also the dispatcher, Danielle, was awesome! But these people owe me a refund. We'll see if they call me back! HIGHLY UNRECOMMENDED!! Go to Rays Locksmith, been in business in Ocala for years! Im all good to go now! Should have gone there in the first place. ****UPDATE**** Dana, the manager called me back. I explained the only thing that got programmed was the key fob itself and that I just had to pay Ray's $90 to get the job done. I requested a full refund, and she did refund my $75. She apologized and said this type of thing never happens. So take that for what it's worth, for her being present and not fighting me when it comes to a full refund I lll bump them from 1 star to 2 stars. Still, avoid the headache...