So my business is right up the street, we buy all sorts of odds and ends. We have other auto part…read morestores very close too. But the manager, Luis always takes personal care to be sure we get the right parts at a fair price, and aways makes sure the parts are delivered on time. We've done business with them since they opened, but when Luis started running the place, we noticed a big difference. We were checked on regularly to see our needs, but not annoyed with unnecessary pressure. Always looked out for. SO 5 stars goes to the store and the staff.

They have the best customer service in town. Dave put on my License Plate for that I had just…read moregotten. Great customer care. Kudos to Dave !!!

Great customer service , mid town location , items not available in corporate parts stores , a…read morelocal Napa connected business . If needed check out AT-205 reseal miracle " type product . My trusted mechanic who suggested trying a non specific additive product was so impressed he contacted me to find the same . It was only found locally in stock at Merle's . 3 stores in Tucson .

Brian gives out false info and doesn't have any customer service. My batter has another year of…read morewarranty but he told me without a receipt he can't and won't help me. Went to another store and was helped no issue. He is not a manager and should not be one as he had bad customer service skills and not knowledgeable! Thanks for nothing Brian!

Art and Michael, gave me the best customer experiences I've ever had! Came, out to my vehicle…read moreseveral times due to a broken leg. Those, two employees made me a customer for life!!!...

I stopped by O'reilly Auto Parts when my battery died today and AAA told me I needed a new one…read more When I saw the price I was a little disappointed as I thought I wouldn't be able to find a battery for less, but the employee told me that it is a specialty battery but he could price match me if I found a lower price online. So I did just that and saved $40!! On top of the amazing savings I was discounted for trading in my old battery and the staff happily installed the new battery for me. I couldn't be happier!

Don't go here unless you want to get ripped off. You will pay exorbitant amounts of money for…read moresimple or unnecessary "repairs" Whenever possible DIY to save from paying $150/hr labor costs

An excellent place to do business with. Above and beyond customer service. Caring, friendly,…read moresincere, and knowledgeable staff. Excellent pricing on two new RV batteries. We will definitely come back here for future automotive needs.

My truck died in the target parking lot. I called AAA and they were able to jump start the truck…read more The driver recommended O'Rielly auto parts. I called the location closest and asked if they had the battery and could they install. The guy I spoke to said they had a few batteries and could install for me. I drove over, waited in line behind 4 people, got to the counter and that guy said he'd sell me the battery but couldn't install it. I told him I had just called, the guy I spoke to said they could install. Guy behind counter said it wasn't me you spoke to and I'm too busy to install it. Customer service here is non existent. Luckily my truck started and I was able to get help somewhere else. Avoid these bozos. They don't give a damn about people in need of help.

Bait and switch. Part was under 30 days and failed. Store is refreshed replacement under my…read moreaccount. Upon returning with warranty part for credit they say it was never purchased. Then the store Manager said he would call after talking to his supervisor but never did.W hen I called 3 times to the store he was always busy. Beware of this unprofessional service. Called corporate and now waiting on return call

Disclaimer I only came in for the fix finder. WHO KNEW?! What a fabulous free service they offer…read more They moved to a much larger store in the same plaza. I was in and out in 5 minutes, if. The young lady helping me put the device into my car, got the code and then went over it with me and printed out the Info too! That was awesome! So if your check engine light comes on head over there first.

This speedway location is my " go to " Autozone learned it's the biggest stocked store in southern…read moreArizona ( until new bigger store opens on north peace rd in old toys-R-Us across from Tucson mall I was told today ) The staff & service team is excellent ! I'm getting a new battery installed , free installation . Free battery checks & they also will check computer codes that " pop up" to see what the issue problem maybe . If you went to a shop" they might charge you for code checks or battery. Installation . I trust Autozone & if traveling the battery if still under warranty would be honored in one of the many Autozone stores!

Customer service is an understatement to describe the level of help we got here. Highly…read morerecommended! Convenient location is a huge plus!

Bill is super helpful and wants to make sure he takes care of anyone that walks in the door. I…read moreleave his store feeling like I got exactly what I needed for a great price! Thanks again for the peace of mind Bill.

Amazing service with Tim! He helped me and multiple customers with great speed and efficiency!…read moreDustin on the other hand asked me to wait while he assisted a lady who had just walked in after me. I had been waiting for now 25 minutes. He said he would assist me then I'm not sure if he forgot about me or ignored me but he as on his phone and just standing around while Tim helped the whole store alone! Tim is amazing! My connectors for my battery were also bad and Tim walked me through on how to fix it and got it done in the parking lot! Amazing service and attitude from Dustin.

I was having issues with my car battery so I went to AutoZone. Carlos took amazing care of me. He…read moreknew my battery was dead before he even ran the test because he said that he could smell it. 10/10 this was a great experience.

wow, so easy.....walked in and a friendly staffer quickly said, "can I help you?".....most parts…read moreseem to be retrieved from the back after you ask at the counter (no paging thru a clunky massive book in the aisles trying to find a listing for what you want)......all the filters I requested were in stock and the staffer even wrote down the car model on each box (two different cars) without being asked!....intuition and experience!......great to find a place like this......

Always a great parts store way. Better than ORiely. But they no longer exist in Arizonaread more

This location is clean, organized, well stocked and well staffed. The employees were very polite…read more If you need it for your car I'm sure they have it or can get it! This store has taken over half of the Pep Boys location.