Great experience from beginning to end. Quick response time to my request and communication was great throughout the process. Very accommodating and offered to do more on the spot should I have needed it. Cheerful, knowledgeable and polite young men! read more

Ron and walker were amazing. Showed up on time and were super friendly and informative. They did the job quickly and left my garage spotless. Highly recommend. They are a green company and will take batteries, light bulb etc and dispose of them properly. read more

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I am getting older, so figured it was about time that I am get started cleaning out some of my accumulated "stuff." The booking process was easy and allowed me to reschedule my pickup when I needed to. The gentlemen that did my pickup, John & Diego arrived on time, did excellent work, even with having to go get another truck when my stuff filled up the first truck! They were able to take everything that I wanted them to, including an old push lawnmower and old snow blower that I can't use anymore. Given that this was the first time I used 1-800-Got Junk, I found it a very seamless, easy and excellent experience! I will be having them back for my next round cleaning out my house in the near future! Appreciate the wonderful work, gentlemen! read more

Brian and Ben were so helpful and courteous, I will definitely be using Got Junk? again. They were both careful and quick with the pickup, and arrived on time as well. Highly recommend. I've used them several times before as well, same experience. read more

JP and Tyler were great! Worked amazingly fast and picked up whatever I pointed to - just like the commercial!

The guys that came were great as they always are. But when we were handed a bill for over $360.00 to remove one couch I felt like we were really taken advantage of. I was extremely disappointed in this company read more

Nathan and Mitch were awesome, friendly, and efficient. I'll definitely hire this company again for more services!

We've used this service several times now and have always been satisfied. This time, we just had a small, light couch removed. TJ and Deair were great and got it done very quickly. This company always seems to have very nice, very competent people. The costs have gone 'way up since we used them in Des Moines a year ago and in the Denver area a little more than that ago, but TJ talked with management and got them in line for us since we're repeat customers. Both guys were very friendly and offered to help us with other things while they were here. We got several calls before they showed up to let us know an estimated arrival time, and they showed up within the two-hour window. read more

This company makes everything so easy. The dispatch person was so nice and helpful. The two drivers, Alize and Ben were amazing! They were professional, efficient, and made the entire process look effortless. We highly recommend this company, and we will be calling them again when we need more items removed. We definitely will request Alize and Ben again because they are absolutely wonderful!! read more

Mickel and Mauro was pretty quick and fast very professional thank you guys I highly recommend you both

They do not give you any pricing details before they arrive in person. They charged me $400 just to take away two (2) 50in TVs.

We were told it would be $180 to take some items. I was charged $733. Not okay. Don't use them!!

The customer service was excellent! They called multiple times to let you know who and when was coming and they did it same day! Both personnel, Jason and Serapio, were courteous, on-time and completed the job very quickly. read more

Very shady bait and switch pricing scheme or potentially a rogue crew bullying customers, but with no corporate consequences. The in-person crew did not quote the haul away cost by the amount of truck space the items took up as the website states, and instead calculated the charges by stacking 3 fee methods for the same small load of yard debris (truck volume, some made-up estimate of weight, and load time, which was 3 times longer than it actually took), effectively tripple charging for the the same load. When I questioned the pricing methods compared to the company website, they claimed not to have looked at the website recently and didn't know what I was talking about. I brought up the website and they still played dumb and just said that was the price. So, we said "no thanks", expecting them to leave since the website also says there's no pressure, but the guys refused to leave and harassed us until we used them for a "reduced" price (which was still more than double other quotes we got) just to get them to leave our property. Then, after all that, the receipt sent to us at the end (after they left when nothing could be done, of course) doesn't correctly outline the costs they claimed to "have to charge", so it looks like they followed the website's version of pricing. Since there's no way to prove what they actually hauled away in the receipt, it covers their price gouging scheme nicely. I contacted corporate to let them know about the issues and was told they'd look into it and get back to me. It's now been a month with no follow up. Stay away! No one needs this stress and sleezy business practice in this economy, and there are way cheaper local companies anyway. read more

We scheduled 1-800-got-junk on a weekend and they were able to fit us in on Monday. Logan and Ryan were amazing young men. They quickly evaluated what we had, and within the half hour they had everything loaded into the truck. We have used this company in the past and have had equally excellent service. It makes us feel good knowing that everything that we gave away will be sorted and donated to deserving charities in the area. We will definitely use them again in the future. read more

Dallas and Mitch were courteous, professional, and transparent in pricing. They were able to get me onto their schedule earlier and gave me a call to confirm (which I appreciate). Very reasonable estimate for removal of my items. Also, they informed me that anything that could be recycled or donated would be, which is a plus! Same day removal, very quick removal. Very friendly team of professionals. Thank you! read more

S-5 did an awesome job. Guys were super friendly and extremely helpful. They took our items within an hour of calling. Definitely use these guys again. Stay blessed, fellas read more

The two men were very friendly and worked fast. It was easy to schedule an appointment. I will use 1800 got junk again.

Great customer service by Z and Ron. Very professional and helpful. I would highly recommend this company for any junk removal.

TJ and Michael were amazing. Quick and polite. Did everything we asked at a very fair price.

Totally wasted my day waiting on them to show up. I had scheduled an estimate and pick up from 1-3pm. Initially was good since they messaged me when they would arrive but then they missed the window and instead of calling me before they missed the pick up window they called me literally after expecting if I was still available. Unfortunately, I can't wait around all day. I value my time and everyone else's time, so I do not appreciate my time being wasted for nothing. I am super disappointed since they came highly recommended by my neighbor. read more

We had a great experience. Withing hours of contacting them they were at our doorstep. They provided a full and fair estimate, then hauled it all away in one step. TJ was thorough, explained everything fully and executed the job quickly and efficiently. Thanks TJ and 1-800-GOT-JUNK! read more

I had a recliner couch that I needed to get removed, and getting this arranged was easy and quick. Serapio and Isaiah were very friendly, professional, and got it done without any issues. I also like that whatever can be recycled or donated will be. read more

TJ and Trevon were awesome! super helpful and professional. highly recommend them for everything junk removal.

Lucas and Chris arrived on time, cleaned everything quickly, cleaned up the garage space well afterwards. Very professional.

Jose and machai were super helpful, took all my stuff, swept up, very easy. 5 stars. Would definitely recommend if you are looking to get rid of a ton of items in a hurry read more

Scheduled online for a specific time frame. An employee called to narrow down the time frame. The truck never showed up and there was no additional contact from the company. They went out of their way to give poor customer service. read more

I don't know why they even make a window for arrival you might as well clear your whole day so you can wait on them!! Told me 8-10am so I got to the storage at 8am. They call at 9:00 to confirm the address and I ask for an ETA and he says should be 2-3 hours?????? I ask about the window since I pushed starting work to 11am so I thought that window gave me time. He says "well it's just a window". Yea a window that you guys are supposed to be there??? Tried to save taking a vaca day off of work to remove all the stuff myself but now I'm out money, time, and I have to do it all myself anyways. 0/10 do not recommend!!! read more

Jay and Dillion C did a great job, very respectful. I will absolutely use again!!!! I will recommend to our neighbors. ,

I just can't with these people! I used them about 2.5 years ago when we absolutely had to have a fridge removed that day and it was over $200.00 just to remove the one fridge (when the dump removed two fridges AND a ton of other garbage for a little over $200) . I should have remembered how overpriced they were! Plus, they wanted a tip too lol! Firstly, don't tell me on the phone that it would "most likely" be around $485 for a hot tub removal and then send your high pressure sales people out with their binder of THREE DIFFERENT prices for THREE SEPARATE SERVICES. One for the actual removal cost of $785, one for labor $150 per hour and another for the disposal itself, which was around $700 for a grand RIDICULOUS total of nearly $1600!!! Umm, NO WAY!!!!! I even told them I got a solid quote from a hot tub removal company for $785 TOTAL and they couldn't seem to believe it. At this point I think I'll take a saw and cut it into 4 pieces and put it out for the dump to pick up for under $150 bucks! Absolute ROBBERY! read more

Too bad Yelp doesn't allow Zero star ratings because the help I got from 1-800-Got Junk doesn't even rate 1 star. Scheduled a pick up for a large bed frame. Got the standard (and dreaded) 2-hour window. It was gonna be tight because I had a 4:30 appointment. Well, you guessed it, they were late and I had to reschedule with the driver ... 1:00 the next day. I'd received both telephone and text confirmation of the first appointment but heard nothing about the new one. After the verbal 1:00 appointment was missed I called to understand when they'd come by. Again, got the standard 2-hour window. Now it's almost 5:00 ... 1 hour after my pickup window and I'm still waiting ... 5:00 and still waiting. No phone call. No cancellation. Called at 6.30 and my new pickup window is 6:30-8:30. OK you guessed it, they NO SHOWED for the 3rd time. They conned me into thinking they'd actually be working early evening. I'll NEVER CALL 1-800-GOT JUNK again! read more

The two workers were professional and no issue but price is not worth it. For picking up a single 50inch flat screen, they charged 169 dollars. Best buy charges a flat 59.99. The truck was already loaded with other items coming from a location less than a mile from my pickup. I called the main 1-800 number and inquired about the price when on average a single item is around $79. I was told she would have someone to call me in a day but only received an generic email. I replied to the email inquiring again if they felt that was a fair price to only receive another generic response about the cost container training of staff, etc. This pickup was for Highlands ranch Colorado. Update: I did get a call and the person explained why the price was as charged and I am satisfied with the reason. read more

Dylan and Xavier were a good help picked up and Great service, called ahead to let me know when they will arrive. They know what they're doing. read more

On time and TJ and Tommy very professional!! Very helpful. Will definitely use them again!

Removed large wooden furniture, they are super friendly and speedy. Dallas and Chris were very professional and would recommend to anyone looking to remove items out. Also nice they donate what they can to those in need! read more

EJ and Mauro were awesome! Super friendly and helpful! They communicated very well about the appointment, showed up on time and helped with what was needed. read more

I had to empty out a rental property of trash, broken, furniture and personal items. I called 1800gotjunk. They came out looked at the job and quoted me over $4,000. When I said that was out of my budget, they changed the price to $3,300. I told them that was still beyond what I wanted to spend. He then said $2,672 but only if I did it right then. I told him I wanted to get other quotes. I was able to bet the job done the next day for $800 from Junk King. read more

Kay and Luis were absolute professionals. I booked a pickup and they arrived same day, 2 hours later. I had two furniture items that needed removed and they were very cognizant of not hitting any walls or doors. They even took their shoes off so they wouldn't dirty the carpet. Highly recommend! read more

Two young men came to our house to deal with a small refrigerator, lots of boxes of old business documents, and a large metal file cabinet. They were charming. Both of these men, Kenny and Serapio, were kind, friendly, hard working and it was obvious that they are genuinely wonderful men. They were scheduled to arrive at about 8:00 a.m., and a little before 8:00, my husband took a phone call. Kenny said they were on their way, but were going to stop for a quick breakfast donut. Kenny asked if he could bring us each a donut. We did not let him, but we were charmed by his cute, thoughtful attitude. They arrived within 15 minutes, got to work, never complained about the junk we'd ask them to carry up a flight of stairs from our basement, and generally were fun and engaging during their entire time at our home. This is the second time we have used 1-800-Got-Junk, and I honestly believe the owners of this business have learned the trick to hiring the best, most efficient, most reliable, kindest men. Highly, highly recommend this company. read more

Carlos and Santiago were efficient, friendly and helpful! Thanks guys :) They also communicate well about timing expectations and prices.