What can I say, I tried to hold it together while they were here, but I was in tears when they left. We are young, have a child, live paycheck to paycheck most times- and trying to clear out and fix up the home we live in. It's old and needs a lot of TLC. The clutter was just making cleaning and feeling comfortable in our own home so much harder. I was nervous at first but I chose this company because the online quote was the lowest of all the local junk removers. I would choose 1800Declutter again and again and again. They were so polite, and helpful, and caring. The caring part was what really got me. They saw what we needed done, and did it for us. They didn't try to rip us off, or charge us an exorbitant price. It was reasonable, it was within the budget and wasn't 50 more or less than the quote I was given online. They were kind to our animals, to our son, they were just two gentlemen who were raised right, and worked hard for us during the holiday season. They've earned our trust, our respect, and future business from us and our family members. We'll be sure to tell them all about you! Thank you so much for making our holidays a little easier. -Liz & Adam read more

I'm very glad I chose this company to clear out our house after selling it. We had so much stuff we didn't want to take with us, it was over whelming and would have taken us days to get rid of. I scheduled my appointment online and they showed up on time, with a courtesy call when they were on their way. From start to finish the guys were very professional, quick, and kind; which made the experience exceptional for me. I would recommend this company 100% to friends and family. What a weight lifted off my shoulders. Money very well spent. read more

I got a call back after scheduling online and a rude man calling from (859) 547-9000 was insulting, calling me names, downing the competitors,etc when I told him to cancel the online appt. That was my first impression and I will definitely not use this company. read more

First off, these guys are cheaper than Got Junk, local, and good dudes. From start to finish, the guys from 800-Declutter crushed it for our family. We got stuck with a bunch of junk left over from the previous owner of the house we purchased -- way more than expected. First, Nick showed up and cleared out our garage with another gentleman; they were professional, hard-working, and good communicators. We needed more help though, and Alex and Casey showed up twice this weekend to help clear more of the junk. When there was stuff leftover after that, they helped us get a dumpster on a Sunday - a holiday weekend, and a couple buddies and myself finished the job. Wouldn't have been able to do it without the Declutter guys though, and I'd recommend them to anyone in need. read more

The most awesome company in the game! These people are amazing, on time,professional and efficient Great pricing, very fair and wonderful staff. Excellent communication and they worked hard at accommodating my time request. Highly recommend and will be using again! read more

Was suppose to be a week long rental. Took 3 weeks and 4 days to pick up the dumpster. Unresponsive, did not answer multiple phone calls and text messages. After taking the dumpster away they called back begging for more money. I would rather pay more and have a timely service. read more

I've used these gentlemen multiple times to move things - always shown up in a prompt time, with a 30 minute call ahead to let me know (including once I specifically requested an exact time and they hit it). One time I was away from the house, they had my credit card on file and the junk was already outside (on the side of the house), and they showed up and took it, ran my card digitally, and left the bill in my mailbox (along with a magnet). They show up, work hard and quickly, get my junk, friendly, fast, efficient. THEN they sweep up after whatever the hell they just took and throw it all in the truck too! I've been amazed each and every single time. The prices are a little higher than what I would "ideally" pay - but the service so far outweighs this (also I've not done any comparison shopping on cost). If you've got some junk you need moved, call them up. read more

Wonderful first time experience. The gentleman who booked me was friendly while explaining my options, he was even able to booked me for move out junk removal the next day. While they ran behind due to a big job before mine, I was called at the beginning of my time slot to let me know of the delay so I didn't have to wait around. When they arrived at the revised time, Alex and his co-worker was so polite and helpful. They gave me the option to not stay, promising to send me pictures when they were finished and locked up so I confirm everything was handled. They left the place spotless. I would absolutely use them again. read more

I called to just confirm pricing, and the guy on the phone flipped out on me! Told me to call around ask for other services and yelled at me. Also told me the the site booking wasn't accurate and that I was a liar. so rude ! read more

I was in a jam. We were closing on the sale of our house in 24 hours. The buyers did a final walkthrough, and decided that they didn't want anything left in the house (including shelving, washer/drier, tools, etc). It was a holiday weekend and no other junk removal services were available. 1800-declutter were at my house within an hour and cleared out everything quickly. The price was reasonable for the speed, but what really impressed me was the service. These guys are professional, courteous and prompt. I would highly recommend. read more

The first time I scheduled this service for my house, I had an emergency come up at the scheduled appointment. They were very understanding and happy to reschedule my appointment. They gave me a two hour window and called 30 minutes before they arrived. They were courteous and professional. When they arrived, they explained pricing and asked if I wanted to proceed with service. I gave them the thumbs up and they began. They moved quickly and efficiently, and were able to fill up an entire truck in two hours. After they loaded up the truck, they swept the entire garage. They focused on every little detail, making sure they got even the smallest nail. This attention to detail was the same even when they swept. My garage looked immaculate when they were done. Once they were done, they gave me the best pricing and applied a great coupon. The second instance was at my condo building. It is a 125yr old building that has seen a lot of conversions. The owners have treated the storage area as their personal dumping area and the clutter was just impossible to stand anymore. The guys were super flexible and even though I couldn't be there, they did the job. They used the lockbox and followed the directions to a tee. They cleaned a 100yr old mess and when they had questions, they called me instead of taking it on themselves and possibly making a mistake. I love their attention to detail and professionalism. I've never worked with a company in the junk removal category that was as professional, well priced, and courteous. read more

These guys scheduled me within two days of my call, showed up on time, were very professional and friendly. I had stuff in my daughters room, my basement and my wife even threw in some items I didn't think about so they had to make a second trip and came back within the hour. Highly recommended. Professional and prompt what else could you ask for. read more

VERY IMPRESSED! Pricing beats all local competition and the service was excellent! We were doing a basement remodel and needed large amounts of tile and debri removed from our basement and up a flight of stairs. The two gentleman (Javier & ???) were professional, courteous and very hard working without complaint even though if was a miserable task. We are very grateful and would highly recommend this company. read more

Professional, personable, were careful not to nick my walls, and cleaned up when finished. Was more expensive than I'd expected ($529) but I guess I had more things to be taken away than I'd planned. read more

These 5 star reviews are 100% fake!!!!!! I inquired about a quote online Monday and made an appointment for Wednesday hoping I would receive a quote prior to Wednesday. Wednesday a guy calls and asks about my appointment I asked him for a quote and his response was, "Wow this appointment was for a quote" (laughter then talking to another guy) "If we would have driven 40 miles for a quote, wow that is unbelievable." I describe my lazyboy and he gets snippy asking inside versus outside and size. Then once again, "I cannot believe this was for a quote." I said, "Clearly this is not a professional company and I am no longer interested in your services." He said, "YOU DO NOT KNOW WHAT YOU'RE TALKING ABOUT." I said, "I do not deserve this disrespect" and he laughed and said call 1-800 got junk and pay 149 then. Scroll to the real reviews with 1-2 stars before you book!!!! read more

We called the company to ask how quickly they could remove a large amount of wood and branches. We just moved to a new home and it looked like a jungle on the side of the house with years and years of accumulated wood and brush. They came out THE NEXT DAY to give us a quote. It ended up being a very challenging job for them. The Wood was extremely heavy and awkward to move. They kept in constant touch with us about the process. They were able to remove a fair amount the first day ( we were having a fence installed and needed a big amount cleared away to make room). They came back the next business day with a dumpster and cleared the rest of it away. Amazing work by their great team. We are so appreciative. read more

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Nick and Dallas picked up my very large and heavy entertainment cabinet on 2/22/18. They did a great job moving it out of my condo! Both were friendly and efficient, really appreciated this service! read more

Very quick, very professional and a lot less expensive than the other company. I didn't have alot and they were in and out in less than 20 minutes. Will definitely use the again. read more

I booked my appointment online and the guys from 1-800-Declutter arrived later that afternoon (love the same-day turnaround)! Their minimum delivery price is $79 and you get $10 for booking online. They were professional, friendly and quick. read more

These guys are efficient and a pleasure to talk to. The online booking is remarkably convenient and offers a discount. I had some awkwardly-sized, heavy items that needed to be removed after some remodeling. They took care of everything quickly and cleanly. They truly strive to give excellent customer service. read more

Used them again --still great! Professional, quick, friendly, reliable, appreciative, extra service performed . . . and even funny and interesting! Awesome guys to chat with, too. I strongly recommend that you give this company a chance. Thanks, Nick and David! read more

This is our 4th time using 1-800-DECLUTTER. I was able to schedule service in less that 24 hours...that is absolutely the best service!!! David and his assistance are amazing!!! He is always on time and together with his assistance had all my clutter loaded in a very short time. You can always count on them!!! David and his staff are so friendly!!! I highly recommend 1-800-DECLUTTER!!! read more

I booked my appointment online and got a discount. I compared their prices to all the other junk haulers and they came out on top, even before the discount. Their trucks are the biggest and their rates are the lowest. It was a no-brainer. Considering the city of Cincinnati just started restricting trash removal to what fits into one can, this is the way to go. On the day of my appointment, just as I was realizing that we were ahead of schedule, they called to ask if we were ready. Perfect! They bumped us up and came early. The two guys were very nice, friendly, professional. They explained how they load the truck, dividing into recyclable, donation worthy and trash. It took them about an hour. They were careful to take only what we indicated and even patiently put up with us changing our minds about a couple things. They even swept up the basement when it wasn't their mess! I highly recommend 1-800-declutter and will use them again happily. read more

BEWARE of 800-declutter..I spoke with Scott Harris and he is a horrible person. We spoke and I had asked about getting a dumpster. I did not know the difference in the size. I was thinking maybe a 10 yard for the price of $299. He said he only had 15 yards available for the next day which are $50 more at $350. He says since I didn't know which one I needed, it would be good to get the 15 yard and if you use it all it will only be $50 instead of having to get a new dumpster at $300. I agreed and told Scott I'll take the 15 yard, it only made sense. Well, old Scott here did not bring me the 15 yard that we agreed upon, he dropped of a 10 yard which was too small, which he also said he no longer had available. My guy told the delivery guy it was the wrong dumpster but he dropped it anyway. When I called Scott to ask why he did not bring me what I ordered, he said life's too short to be arguing about a dumpster, he yelled and hung up the phone. Wow, what type of customer service is that. No one would answer after that. This is not the way to treat anyone, no matter how short life may be. Scott should of apologized, and brought out the dumpster I ordered, like everyone else who is in a business to satisfy their customers. Scott needs to retire and let someone who cares about customer satisfaction take over. This is to be continued....but beware of declutter and sneaky old Scott. read more

I made an online appointment to have them remove a load of garbage bags and small items that filled up (I mean FILLED) about half of a one-car garage. The signup process was painless. The truck arrived less than five minutes into the 2-hour window I'd requested (after they'd given me the heads-up call pretty much dead-on a half-hour earlier.) The two employees, who I want to call out by name - David and Alex - were friendly and funny, but also very professional and thorough. Even though my load filled up their truck, they were able to arrange it so as to be able to take everything that I wanted gone. They swept up literally every crumb that had accumulated - when they were done, you couldn't tell that there had been anything there. The whole process took about an hour. I could not be more satisfied with the results, and with the value of the service I received. Again, I want to specifically mention David and Alex as outstanding representatives of this company. I will definitely use them again whenever possible. (I feel I should add that although I live in the Dayton area, the job I had done was at my late mother's condominium on the east side of Cincinnati.) read more

We've used this company on three occasions now to help get stuff out of a house that we were getting ready to sell. Everyone that we've dealt with there was professional, courteous and great to work with. David came to our house every time and he's friendly and loaded everything up quickly. I can't recommend them enough! read more

I was in town for my father's funeral. I had the daunting task of cleaning out his apartment. I had a tight schedule. I requested an appointment online & saved a few dollars. On the day scheduled, the guys called me to let me know their arrival time. They were prompt & extremely efficient. They were very kind and super nice! My team was David & Nick! They were amazing! Such an awesome service! Would absolutely use them again if I lived here. If you need a hauling company, you will not be disappointed with this choice! read more

Super easy to schedule. Even though I called I still received the online discount. I had some items in Cincinnati that I needed removed. Service was friendly and quick! Their rates for removal are the best around. I highly recommend them based on price, friendliness, and efficiency! read more

I called 1-800-Declutter after my sister passed away. They showed up on time, hauled away three and 1/2 truckloads of junk for $550. They were absolutely amazing -- professional, courteous, and efficient. They even swept the garage when they left. This is the first time I have ever written and online review but their service was so outstanding I wanted others to know. read more

Highly recommend. Easy to arrange. They arrived on time and provided me the promised advance notice. Reasonably priced. Would use them again. read more