If you want to get your job done, use e-print. Simple as that…read more I was in a hurry to get my business cards ready for a cocktail reception on Wednesday night, and only until Tuesday morning I received the softcopy of my business card layout. Not the most ideal situation, as the "business card" culture in Hong Kong is still boringly but undeniably strong, just like Japan or other Asian countries. Everyone can undoubtedly find each other online within a few clicks of Google/LinkedIn search, but if you don't have a business card, you won't be treated seriously. Oh well, the lucky thing is, Hong Kong is most famous for its efficiency (or second most famous, just behind the food here). A lot of other print shops only had retail outlets on the Kowloon side, so e-print was my best bet. I called Tuesday morning as soon as they opened at 9:30. Unlike your average credit card / telecom CS, e-print had a real human being picked up my call right away. After reassuring the business cards can be printed within 24 hours (that's not an urgent request, by the way. It was the standard time of delivery), I registered an account online, chose the type of paper I preferred, uploaded my design, and everything was seamlessly done within 15mins. I called again, to make sure everything looked fine. Someone picked up the call and had my order on her screen already. We talked through some details, and I paid for the cards online while having her on the other end of the line. Both credit cards and PPS options are available, and it took me just another 5mins. Note that the "ready by 24hrs" only starts counting when you have paid. You could see the progress online too, from "received your order" to "ready to pick up", you wouldn't miss a thing. I checked again Wednesday morning, and it was ready (thanks god!). The retail outlet was nothing less than efficient, too. All I needed was to present my phone number, and the cards were in my hands. And when I was just about to leave, the staff noted that I was a first time user, so she reminded me of an offer to have free business cards printed from their mobile app(!). The offer would expire by the end of Oct, so it was really nice for her to remind me of it. There are a lot of other stuff you can print at e-print, and its sister shop e-banner. I'm sure I will come back very often in the future.

A perfect showcase of how, in Hong Kong, I have been guilty of tolerating poor and unreliable…read moreservice (because it was cheap) and how it has costed me far more in the long run. It is not worth it!!!! Before you order, consider how much it will cost you if the order is not delivered. I've used them many times... in fact this latest non-delivery hasn't been the only one; just the straw that broke the camel's back. And it is not like there are not competitors like printshop.hk (so far so good). I guess e-print is just better marketed. --------------- 1) If they have questions, they don't leave messages... they just will not print. So stand by your phone in case you miss it. Otherwise you won't know until it is too late that you don't have what you need. 2) They had the audacity to suggest paying a few hundred dollars more to make up some lost time, (rush so they will not be AS LATE), which would also require me to pick it up at a distant location in Kwun Tong. 3) Getting a refund for a non-delivery / cancellation is not easy, they will require you to fill, stamp with chop, and scan back a claims form so make sure you have your order # and customer # so they can send you a refund cheque in 10 business days (or so they claim). The person cancelling your order won't help you with the refund process either.

I left my laptop and other personal items at Hong Kong International Airport and contacted several…read moreretrieval companies in HK. Mail Boxes Etc. (MBE) immediately stood out with their exemplary customer-focused approach, cost-effective pricing, and clear, transparent process. MBE helped me navigate this stressful situation with ease, giving me a comforting feeling that everything was under control and possible. Beyond their top-notch quality, speed, and affordability, MBE's communication is truly one-of-a-kind. They reply to emails immediately, are highly responsive to instant messaging, and provide excellent follow-up updates throughout the process. I am truly impressed with this company and its employees. The staff members in Quarry Bay branch who communicated with me deserve a raise or a bonus for going the extra mile at every turn. Should you need services to retrieve, pack, and ship your personal belongings from Hong Kong to anywhere in the world, look no further... MBE is the best place to handle this for you. Highly recommended!!!

I shipped a huge heavy box of books halfway across the world with this branch on Jervois. The whole…read moreprocess went without a hitch. Minna is excellent, and her professionalism will set your mind at ease.

Small UPS store between Lai Chi Kok B1 and B2 exit. The guys that work there are super friendly and…read morealways helpful. They are open Saturdays too from 9-5 but closed on Sundays.

offering a really quality printing service, PrintRainbow definitely is my recommended print shop in…read moreHong Kong. What's truly impressive is that PrintRainbow always deliver their commitment without any delay.

Great high quality service every time I have made any printing orders with this company. I have…read moreprinted business cards, menus, posters, and various event materials at this shop. They work very quickly and efficiently.

Terrible service! walked in to place order to print Name cards but stuff or owner of this shop was…read moreeating noodles, she just put her head up while continue eating noodles and asked to come back as she is so busy with her lunch..... btw it 3:00pm which not really lunch time hours!

Sophie is one of the best people I have ever dealt with in customer service hands down. She 8s…read morepatient, understanding, quick to make sure you are taken care of. I have epilepsy and lose time/things I do and had bought twice. I bought through a third party and thought it was them I was dealing with. I yelled at poor Sophie in my email. To only have to send her an apology. Even through all of that when most repersintives would be vindictive or give up on helping you Sophie stuck with and was not fazed. She did her best and rolled with the punches. Do to Sophie (the only one I have dealt with) I would not go anywhere else I know a lot of people say give a raise. I know that will not happen but I highly suggest you promote her so she can pass these values onto your current and future employees.