I'm American so the idea of universal health care is still foreign to me. My son was born in Hong Kong so fortunately he qualifies to get free treatment at the public health clinics here. Navigating the health care system here has definitely been an adventure! I've learned that the process of waiting at a public health clinic is not as serene as a private clinic, but why pay hundreds of US dollars for a private doctor when you can get the same immunizations and quality care for free?
As with anything run by the HK government, there's a process that everyone needs to follow here. When you arrive for your appointment you must go to the registration window and provide all required documents, get a number, and wait to be called. They will call your name over a loudspeaker, and since there are a lot of families waiting you might have to strain to hear your name being called (kids will be kids, some will be cranky and screaming so it can't be helped.)
At times it can feel like you're just a number. Once called, a nurse will do the basics like measure your child's length and weight. You'll then speak with a case officer to discuss why you're there and what needs to be done. Then you'll finally meet a doctor. The doctor I met with was very thorough with my son and luckily he walked away with a clean bill of health.
They are very good with record keeping and provide you with booklets and charts to keep track of your child's progress. I've also signed up for their e-mail list, which provides useful information for parents on what to expect at each milestone (3 months, 6 months etc.) along with tips on various subjects such as how to stay safe during flu season.
Considering I pay nothing for such services, I am truly a fan! read more