The service was terrible, they didn't include english translations for procedures and when i asked…read morefor them, they refused and told me to leave. Absolutely disgusting, almost as if they have never seen an only english-speaking chinese. Apalling!

I'm a dutchess of a hospital. Whaaaat?? Ok I guess I'll write a review…read more I've been here many times and for different reasons. Good or bad. I'd say it's overall a great hospital. You can tell that they're a very structured organization and everyone working here are well trained. Doctors and nurses are professional and polite. The nurses I have dealt with are so nice I actually wrote them a card to say thank you. The hospital took the past few years to revamp the entire place and I could see them upgrading section by section, and I like this place more and more. I'd like to make a special mention of the food there - the canteen has really good food, with a nice casual setting overlooking the race course. Clay pot rice is really famous but there's a wait for it. Not that I want to come here all the time, but if anyone reading this is concerned about the quality of doc or the place, there's nothing for you to worry about. If you have a good medical insurance, just go for it!

Every Hong Kong girl has her go-to Chinese herbalist and mine is Dr Kelly. She is very kind and…read morepatient and really takes her time to understand your ailments and explain her treatments in western medical terms despite the long wait in the zen-like waiting room. Dr Kelly comes from a family of Chinese and western doctors- the Chain ancestors were doctors back in Ching Dynasty and her husband Dr Chain is a doctor. Her philosophy is blending traditional Chinese medicine with western alternate medicines like aromatherapy and various natural supplements. She also sells Chinese healing herbal teas packaged in western convenience- shrink wrapped tea bags that fits easily into purses for regular consumption. The clinic also boasts a stone energy chamber which facials and yoga classes are held for energy optimization. Bottomline: Dr Kelly, yoga class in stone energy chamber, acupuncture for weight-loss. is awesome.

Chain's is my jam. At the recommendation of another physio-acupuncturist (who wasn't qualified to…read moredispense Chinese Medicine), I started taking my mom here to help treat her mood swings and sleeplessness associated with Alzheimer's Disease. The treatments were very helpful in stabilizing my mom's symptoms. On top of that, the environment of Chain's is extremely warm, inviting, and calming. I love this place! Chain's has been in existence for literally hundreds of years - since the Qing Dynasty. It doesn't get much more legit than that, right? Dr. Kelly Chain and her husband head up the clinic, and they do a bang-up job. They not only offer the usual acupuncture/cupping/Traditional Chinese Medicine (TCM) treatments, but they also have branched out into beauty treatments, such as natural anti-aging (i.e., no botox, fillers, and all that other nasty shit that you see SO MUCH OF in Hong Kong . . . ugh) and spa-type treatments. They even offer a yoga class, which takes place in their "stone chamber," a room made of maifan stone with special energetic healing properties. If you're feeling really shitty and come in for a cupping and/or acupuncture treatment, they'll set you up in the stone chamber to give you a little bit of a boost from your treatment (and not upcharge you for it). I started coming to Chain's for cupping/acupuncture/TCM on a weekly basis, after I saw the results on my mom. The results were incredible. Without delving into too much detail, Dr. Kelly and her colleague Dr. Kay Tam (she is phenomenal!!!) were able to rebalance my chi using needles and TCM, and they corrected a hormone imbalance that I had been struggling with for YEARS due to my refusal to "correct" it with western medicine (sorry western doc, but you ain't gonna just put me on The Pill and think that's gonna solve all my problems). I also came down with probably the worst flu of my life while I was living in Hong Kong, and Dr. Kay Tam fixed me up good as new with 2 cupping treatments, a bunch of acu-needles, and TCM. Chain's has made me an acu/TCM addict (in a good way!), and I will be getting my fix every time I return to Hong Kong to visit. Bonus: most medical/health insurance plans offer coverage/benefits for acupuncture & TCM, so claim that shizz!

You will find your basic needs. Don't expect with high antibiotics. This is next to the subwayread more

I got a dog bit that got infected while on vacation! Took a cab to this hotel and got seen pretty…read morequickly. Got my wound cleaned and dresses. Got antibiotics and pain Med with instructions to return the next day. Had to pay my bill. I returned the next day and had to be admitted due to finger not any better. I was seen by an orthopedic surgeon . He did surgery that same day! I had to stay two nights for IV antibiotics! Great vegetarian meals! I was released And had to pay my bill. I continued taking oral antibiotics and pain Med with instructions to clean and change dressing daily. Went back for a follow up and my finger was healing! Dr Lam and hospital staff are caring, friendly and wonderful. Good skilled nurses. I was in a three bed room and I think it's wonderful that they let significant others stay with their loved ones through the night.

醫師待病人細心細緻，針灸和推拿的手法很好，能成功幫病人解除痛楚，好多病人願意推薦親友來看病。The doctor treats patients with great care and…read moreattention. The techniques used in acupuncture and massage are excellent and can successfully relieve patients' pain. Many patients are willing to recommend their relatives and friends to come for treatment.

I should fair in saying this but I have never really had faith in chain medical service providers…read more They give me the feeling that they don't really care about their patients and they are just trying to bolster their coffers in asking you to go through absolutely unnecessary tests and so on. The fact that you seem to find them everywhere also gives me a sense that its medicine on the cheap. So you might be wondering why I actually bothered to go in the first place. That's because for one of my jobs I actually had to go to their centres for a pre-joining medical check. Needless to say their centre was big and clean, felt more like a showroom rather than a medical centre if I'm honest. I was led in to conduct the tests and they were extremely careful about what they did the whole way, despite the fact that they must all have to go through plenty of these humdrum tests all day long. The tests were completed very quickly and I noted that they had a dental practice at the same location. I thought to myself that since I'm here I might as well get that done as well; they actually had a place for me immediately and by the next hour I had it cleansed and looked at. All this brought to me the reality of the situation: we may all want a family GP who talks to us for half an hour and attends family weddings. The thing is though, nowadays we want good, cheap and quick medical service and UMP is right up there.

My husband got sick while we were visiting HK from the US. Our hotel called an on-call doctor for…read moreus from UMP, Dr. Garry Kung. He was in our hotel room in 1.5 hours and saw my husband there, without us having to get in a taxi, travel to the medical center, register, and wait to see a dr there. This was SO much better for my husband, who had a fever and did not want to get out of bed. Dr. Kung was efficient yet thorough, and gave my husband some antibiotics as well as fever-reducing and anti-nausea medication. He also left his card for us to call him directly if my husband got worse. It wasn't cheap but it was so worth it to have a house call in our hotel room. We were very pleased with Dr. Kung and the house-call service offered.

Caring, patient, knowledgeable, personable, effective treatment. He cured my very severe sciatica…read moreby acupuncture after western medicine doctors determined no cure. He's my life saver.

Seriously...How has no one written a review about Matilda?!? Matilda is a diamond in the rough!…read moreRead on for the "rough" part later! This hospital has quite a history attached to it. I won't go into detail but you're welcome to Google it for those history fanatics. Basically, 'ol Matilda has been around since 1907... Dang! She isn't old...she's beyond ancient but with a lot of "cosmetic surgery" ehh, sorry renovations! She's looking spiffy! Yes this hospital, a private one, is one of the nicest hospitals I've EVER been to! Not that I'm a collector of hospitals, in my former life, I had done some clinical rotations, worked in one, and not to forget being the almighty patient! Now that hubby and I have been here 3x in the last few months, I still do not mind coming here. Why? Because it's like you're going to a luxury hotel! The staff is superb. Smartly dressed in dark coordinating uniforms, it's seriously like the four seasons. They will escort you to the proper floor, acknowledge you immediately upon waking in, call for cabs, all at the front desk. Heck, even offer you coffee or tea will you wait! Overall, the hospital looks much smaller than it appears but everything in HK is built upward. It's only 5 Floors and the inside is much smaller than a normal US hospital but I think being that it's private, it is top notch and staff gives excellent care because it's small (and let's not sugar coat it...well funded of course.. lol) Inpatient or Outpatient, everything has been very efficient here. The staff( nurse, doc, aides) are all English speaking. Some even have a British accent! And everyone speaks to you like a human being! You're not just a number! (An exception with a few of the nurses who are a little short in Kong-lish, but mean no harm, it's all in efficiency!) The hospital is well updated with nice technology... iPads(food menu, reading material, etc) and flat screen tvs. The Food also has been pretty good too! If you're an Inpatient, you will receive a toiletry kit and slippers. As an outpatient, depending upon the procedure, a nice knit gown, and waffle weave robe! Highly impressive compared to the usual thin paper, freezing gowns! Now the only...Rough part...is...getting there! Why? Why? A hospital so far away?!? It's about a 20 minute cab ride up to the Peak from Central! (Less time on the way down, they usually drive faster!) The views are great once you arrive, just don't get car sick on your way (up or down) the roads very narrow and twisty like a slow rollercoaster! Yeehaw...

It may be a bit odd to write a review about a hospital; certainly in the UK, we have no choice,…read morebeing punted to the nearest and cheapest place by the NHS (if they can be bothered!). However, in Hong Kong, our private health care can in some cases allow us to choose which hospital to go to. If you manage to get in at the Matilda, you have done well (and I wish you a speedy recovery). The Matilda is right up on the Peak, which makes it a bit of a beast to get to, especially if you have nausea as the ride up there is winding. There is a mini buss, but I have only ever taken a taxi up and back, as it's hard to find the mini bus start point. However, being far away means that you really do feel like you have left HK and are in the Swiss Alps. This feeling of being out of the city alone should make you feel better! As you would hope, the staff at the hospital are very pleasant, and of course highly skilled. With their behaviour, and the general ambience of the hospital, it does feel a lot like a big hotel (just with doctors). I suspect this is what celebrity rehab is like? If you are are covered or can afford it, there are a number of private rooms, which I basically hotel rooms. There is room service, TVs, en suites, mini bar (not stocked!). The only give away is the hospital bed. On the subject of room service, the food at the Matilda is great. If you are a visiting guest and decide to save a few bucks and visit the staff canteen, it is awful local food. Really, the worst fish ball soup you can imagine. I would recommend you shell out for the patients menu and get a proper meal. Personally, I can't stand hospitals. I find them morbid places full of suffering and pain. Yes I get they are also places of healing, but what can I say, it's just how I feel. However, if you do have to have medical treatment, or have a loved on who does, I would recommend the Matilda. It does exude more warmth than most hospitals.