If you live among the East Rail Line, the Kowloon Tong station, which serves as the interchange, is sadly unavoidable. I say 'sadly' because unless you are travelling at a strange time, the station is always packed, from the moment you step off the train to taking the escalator down to when you're at the next platform. When I interchange here, it seems like the entire train population has gotten off with me and is walking towards the next train as well. And I'm not totally exaggerating - compartments are significantly roomier after the Kowloon Tong station because so many people get off here.
Being in a rush at this station is an absolute nightmare, because it is so crowded that there is absolutely no way for you to rush forward, or even pick up your pace. For some reason, people casually stand on BOTH sides of the escalator here, making it really frustrating because you can't pass through. It also seems like everyone is wheeling a luggage here, which is a true hazard - I can't even begin to tell you the number of times I've almost tripped over one.
As for station facilities and shops, they're actually pretty good. There are more 7-elevens than I can count, and there are loads of ATMs for different banks. There is also a Colormix here, although I fail to reason why anyone would need to come to the Colormix here - in one of the busiest MTR stations, of all places. There is a toilet too but there is always a line for it. I've never been, so I have no idea how clean it is.
I honestly am just not a fan of this station because it's so ridiculously crowded (and poorly ventilated) all the time when you're interchanging to the Kwun Tong line. But I can't give it anything less than three stars because it's convenient and it gets me places - so three stars it is! read more