It's large and has lots of selection to choose from also staff is very helpful and knowledgeableread more

It's ok. They have weird hours and close without notice…read more Went to get media for my tank and they're closed until December. Ticked Off because I had asked for my things be held for pick up, and they close??

I had some pet food that I needed to donate since I don't have any pets. The pet store is very well…read moreequipped. One thing to note is that if you have pet fish, they have limited of items/food for fishes here. No they do not sell any live animals here. Parking is available in front. The store is well stocked. The lady was super friendly here. I highly recommend buying from here.

Had a poor experience on May 20 12:53 pm staff completely ignores you while yapping away at another…read morecustomer looking at their phone and cute pics and just ignore other customers that want to pay. The manager of the store reached out and made it right and the visits was wonderful and we grabbed her a few things. This still is the closest store to my home. And my dog likes this store as we go by it on our walks.

Wouldn't redeem a coupon that clearly states both types of dog treats and is dictating which…read moreflavour it can be used on. Rude staff. I've noticed he is quite rude to most customers and his staff

A packed to the gills little store with something for everyone. I particularly enjoyed the cat…read moretoys, food selection, catnip and huge collar selection.

Same as another reviewer. The owner lady is a tad weird. Gets off on telling people off about…read morevarious things. While they carry great brands. I don't recommend the place. She rubs people wrong. Not ideal in a customer service heavy environment. You should never tell people off.

I called ahead to order a dog birthday cake and they were very nice on the phone and had a cake…read moreavailable for pick up immediately. The fellow dog friends at the dog daycare bring cakes from this bakery so I decided to check them out. They have a large selection of treats and pet accessories. I was tempted to buy a bunch of treats to bring home. They ended up giving me a few samples and was patient with me when I wanted to take a picture of the cake before taking it to go. I only really needed the cake today but experienced great customer service so I will definitely be back. Lots of parking available with many 1 hour spots on the side streets and Main Street.

Fantastic staff and great services! They always welcome Luna and I and are happy to offer…read moresuggestions.

Great store, well stocked with cat and dog food, clothes, toys and more. They have 2 kinds of…read moreparrot mix, as well as wild bird food. I never go elsewhere.

It is unfortunate that I have to agree with some of the previous comments. I don't feel welcome…read more Went in on two separate occasions. First time, expressed interest in a cat and I was told that cat was going home with it's new owner that day. Went in a second time and found the same cat still there. What happened to back-up adoption? Spent more time with the same cat. The cat played and came out of its shell. Wanted to enquire further at the front desk. Waited for 15 minutes while the only two members of staff continued to chit-chat with other customers without offering a single acknowledgement in the tight reception space (e.g. nod, smile, eye-contact, let me know they'll speak with me shortly). Now, I understand if I have to wait my turn if they are are processing an application, responding to enquiries, but this wasn't the case. Very disappointed.

This is a ripped off shit home. $1700 for 2 days for my two dogs. The dog catcher came to my gate…read moreto open and let me dogs out so they could charge me $800 for one days and he dis it at least 10 times. They are holding my dogs, they asked me to get dog license, since I will be moving from Burnaby to Vancouver, so I got Vancouver license. They refused to give back my dogs and called the cops. They demand my address on my driver license has to be the same. In the bylaw does not required that. These scum bags been charging $385 - day for impound. So if one dog stay for 2 days, it would be $ 760 for two days. When I read the by law I realized they been ripping me off . So I confronted them, they turned ugly and evil and kept my dogs and made stupid demands. I have to get my lawyer involves. They run this place like their cash machine. They ripped me off and they re-edited the invoice and keep the cash and split. Bunch of lowlife maggots.

Visited their new store for the first time (I've been going to the original one for years) and…read morepicked up a giant betta! Staff were super friendly. Lots of selection in the fish room and lots of driftwood as well. Best part of this new store is it's only 10 mins away from where I live. Highly recommend this store.

The service was really good and they provided me with a lot of information about the fish, but the…read moreconditions of their aquariums and fish wasn't the greatest, most of the fish were either really sick or just DEAD.

An ordered item went wrong when my dog got drool in the treat bag and the product was found to be…read moreclumped all together the following day we went to use it. Posted my disappointment in an expensive treat that we had to toss. Apparently reviews are handled separately on another platform so what I viewed as refusing to post the negatives and only the positives. The owner reached out after finding out about the review. Instead of getting upset. Just offered to refund. I will support maple paws for this excellent service.

Placed a probiotic order right before leaving work and was amazed to receive the package the same…read moreevening! Awesome price. Excellent communication and follow-up throughout the process. Fantastic service--highly recommend!

Amazing experience! Knowledgeable staff who are incredibly helpful and take the time to explain…read moreeverything clearly. They offer one of the best selections of aquatic supplies in Vancouver with reasonable prices. The location is convenient, with easy access and free parking right out front. Highly recommend.

Top notch aquarium supplies and healthy tropical fish. I always recommend April's as the best…read moreaquarium store in Vancouver to visit when I meet folks who either already have an aquarium or are thinking of starting. They are supportive of new hobbyists and always have something of interest for more advanced fishkeepers. The owner and staff are very supportive of the local hobby scene and of fishkeepers having success to enjoy the hobby long term. Definitely check out April's- it is worth the visit to see the interesting species they carry and the beautiful display tanks at the back. There is a good chance you won't be able to walk away empty-handed!