My family and I have been going there so many years that I've lost track. You don't have to have…read morefoot issues to shop there; you may just enjoy quality shoes. My husband has normally sized feet, but he's diabetic so great care has to go into his shoe and sock selection. They are able to bill his insurance. My son and I have extraordinarily wide feet, high arches, and narrow heels. Although it takes a while for my son and I to get our "special" shoes, the staff takes great care to make sure we are comfortable with our choices. Many of our shoes can repaired over time as well. We also have our orthotics made and maintained there. I was into my 40's before I could find women's shoes that fit, thanks to Althea. They are no more expensive than any other QUALITY shoe, but they last much longer. Highly recommend.

Bought a pair of Brooks shoes 3 weeks ago. The salesperson and a technician looked at my orthotics…read moreand suggested i make an appointment to come back and have them resurfaced, as they were showing wear. I stressed that I hadn't bought them there...I was assured that wasn't a problem. Showed up yesterday for my appointment after rearranging my schedule, to be told they can't help me...after 2 other employees told me they could. What a joke. I'll take my business elsewhere

If this is the right location..this is my fav famous footwear. This is hopefully the one in the…read moregateway plaza. I'm not doing five stars because the customer service is only when u check out. I love the selection of shoes. I love when they have buy one get one half off. I've bought many sneakers, shoes, and sandals from here with no issue. Parking is great. Store is clean

Some of the employees here don't care about customer service at all. I had a $15 off coupon and the…read moreshoes we wanted were one cent under the amount needed to receive the discount. I asked what the most inexpensive item in the store was so I can get the discount but she basically said I had to figure it out by myself and that she can only suggest getting some socks, that were more than I wanted to spend. I then told my daughter to get a Croc charm thing that was only $5, after looking around for cheap items for an extra 10 mins or so. We checked out and I noticed they only gave me $5 off, when the coupon said $15. She then told me Nike does not qualify for the discount. Not sure how I got the $5 off if that was the case, but the Croc charm ended up being free. It would have been nice to know Nike wouldnt qualify (she didnt communicate this when she told me to find another item to get the discount) and i wasted my time looking for an additional item! Also, I asked for another pair of shoes because the ones we originally picked were dirty, especially the laces. The cashier girl rolled her eyes and said they don't have any other shoes in the back. I asked her if we could at least have some new laces because these were pretty dirty, she said no we can't do that. So I asked her what we can do and she said there isn't anything. Then a guy walked over and said he would go look for another pair in my daughter's size. Lo and behold he brings another box in the correct size with clean shoes. If i was the manager here i would definintely take a look at some of the employees, some of them don't seem to care at all. Although, there was one really nice girl on the sales floor that offered to help me when we first walked in, and she was really sweet. Thanks for reading.

Nice little supermarket in the middle of downtown Langley. I have only been in the food section of…read moreStar Store; there's also a gift, home goods and clothing section I haven't been to yet. I recommend the get anything LOCAL. It's FRESH and PRICING IS RIGHTStaf. Local seafood and meat are fresh. Today I got delicious cod cakes. I saw fresh wild Coho salmon and salmon cakes that look yummy. There's also local eggs and dairy. Take a look at the deli section as well. Once I saw different kinds of quiches. I got the one with ham and it was delicious. The produce is good and well maintained. Staff is usually friendly. The store looks clean in general. Pricing for other things is higher than mainland which is normal...anyhow expect island prices in all stores and restaurants on Whidbey.

Very interesting mercantile shop downtown- general store, meets grocery, meets gift shop. You could…read morefind a little of everything. Some things felt overpriced, but other things were fair. Downtown is touristy and artsy, sometimes that equals higher pricetags. We found some gifts for family and I snagged a cold beverage too. Fun to check out the store in its entirety- it is much bigger than I originally thought and don't miss going upstairs!

I'd give more stars for great selection of all kinds of items, the single star is for the snotty…read moresalesperson. I have a huge beef with shops that don't even acknowledge that you've entered their store. Doesn't matter what they have, I won't go back. It's like they're doing me a favor by being there rather than welcoming a customer. I did find a cool felted wool mini purse, reasonably priced, and I bought it. But even during the checkout process the 'tude was there. And it's not like it was busy and she was distracted, there wasn't another soul in the store. With so many other cool, welcoming shops in Snohomish that have lots of eclectic and artsy inventory I won't bother going back to this one.

I LOVE this store. Who knew such a place would be found in a lovely little town. Everytime i go…read morethere i find very cute and different items!!! I do not go to snohomish often but when i do i have to stop there. The salesperson is truly wonderful, too. Always helpful snd has a good eye

Melissa did a great job helping me find the right shoes for my job. I'm a Metro bus driver and…read moreneed specific shoes. She was patient and helpful and got me an awesome pair.

I would recommend this store to anyone needing work shoes or guidance and direction buying work…read moreshoes. So impressed with the service here. Store was clean, well stocked and so welcoming. The salespeople are extremely knowledgeable and helpful, Malissa helped us and she was fantastic. We will return for our next work shoes. Thank you.

Good selection of outdoor gear. I came to get a unique size propane canister for my camping grill…read more I waited at the glass counter for like 1 minute and an employee came to help me. So quick service. Prices are okay, not good or bad. When they have sales though is when they can be good depending on what you buy. Attached are a few pics and a video of my checkout. The employee at the cash register was nice. Minus 1 star for only being able to buy one canister due to low stock and some prices, not all, being a little high. I also think they could have a better selection of dumbbells and different type of weight plates. They have weight plates but could have a better variety. Rubber coated, non rubber coated, regular, olympic power lifting plates...etc... I have been to big 5 looking at those items before. So although for this visit I wasn't shopping for that, I was here not too long ago.

Been here couple of times to pick up some soccer materials. The staffs are knowledgeable. Guided us…read morein the right direction while making some selections. He also informed us about some of the sales going on and helped us save some money by picking up some different brands. Loved this place for the service and staffs! Great Job folks!

Genuinely one of the best customer service experiences I've probably had in the last decade. There…read morewas actually more than enough staff to help in a time when most stores try to under-staff to save money. I really appreciated having someone there to help me figure out what work boots would work for me since I'm an unusually small guy. Same with finding a pant size, they had exactly what I needed and I know they would be able to check other stores to help me get what I was looking for if I didn't have it. Also had a friendly conversation with all the staff about my van afterwards as well, extremely pleasant experience.

Best collection of Carhartt I have seen in a while. Awesome staff too! Always super helpful and…read moreknowledgeable.

I grew up on JCP and enjoy shopping at this smaller store, mostly for men's clothing. Never crowded…read morein my experience, easy in and out from the parking lot, and seems an employee is never far when I need help. Having to use the women's fitting room because the men's is closed all the time is inconvenient. A friendly reminder: being friendly to customers always matters!

Always good service, along with a great selection of merchandise. I wish that JCP had more stores…read morethis size and type.

We absolutely love going to this location, the staff have always been friendly and helpful. We are…read moreso sad to see manager Kara Sava leaving! When we come in while she's working she makes it even better! They are losing a good one!

Excellent customer service! Great big, inviting, well organized, brightly lit store. Nice…read moreselection! Stopped in for shoe inserts (they've got more options than anywhere else I've seen) and mosied around for an hour checking out all the clothing and gear. AND LOTS OF SHOES! It's not just for road crews. Check it out!

4 pairs for $175. Need I say more?…read more Ok, fine: Huge store, walls of shoes, lots of clearance options and plenty of styles to choose from. Everyone finds something they're looking for. I've been trying to up my game just a little beyond black sneakers and boots, so I'd say my light haul is a start !

omg so basically i went in trynna find a cute pair of nikes i saw online i couldn't find my size…read morewhich is pretty normal (size 11) & i was on my way out the door but INRIQUE stopped me and says hey were you looking at these? HOLDS UP MY SHOE! and says he found an 11 all the way at the top.. it seems simple but he really made my day he was kind the whole through & very personable & i just had to share so yeaaa, shop famous footwear but ask for Inrique!