Check-in was smooth, we didn't receive any upgrade or welcome amenity (this is not guaranteed, of…read morecourse) but also no effort was made to place our three rooms together. The hotel was reasonably clean, but housekeeping was inconsistent--limited mostly to just making the bed, and the bathroom wasn't refreshed. The location was good, although not in the city center, it's very close to the Zuid metro station. While in our room, housekeeping somehow damaged my electric toothbrush, which was unsettling given that the bathroom wasn't even cleaned. When I brought this to the manager's attention, she was defensive and insisted they would need a receipt and to speak with staff before even considering compensation. At that point, it didn't feel worth pursuing. Overall, it was an average stay. Nothing was terrible, but with other hotels offering equal or better service for a similar price, I would explore other options next time.

Lovely modern hotel. The lobby area is inviting and dark (without being overly dark). At the check…read morein counter, the backdrop is leather suitcase, and artfully designed. I really enjoyed my room and stay at the hotel overall. The interior of the room is luxurious and the bed is comfortable as typical for Crown Plaza hotel. Each room offer tea and coffee, and I really like the tea selection and quality of tea they offered. The bathroom is bright, spacious and modern. The hotel is about a 5 minute walk to the metro Amsterdam Zuid. Staff was professional. This area is more of a business area, close by there are some good eats including Breakfast Club and Circl restaurant, as well as a market just 3 minutes away!

My work booked me here for a months stay and oh wow!!! this place was truly amazing. It's so hip,…read moreand happening, am very happy got to experience it and my main reason for choosing it was because there was a direct bus from the bus stop outside which dropped me off near my work building in 35mins! So I guess having good intentions does matter. So why the love for this place? Well first let my start off with the lovely staff. I arrived at noon and check-in wasn't till 3pm. I was jet-lagged, tired, smelly and in desperate need of a hot shower and a place to rest. Nimka, at reception totally emphasized, called house-keeping and 45 mins later my room was available. The hotel's owner was also happy to supply me with a resident letter which was super essential for me to register with Amsterdam Town Hall and without which, I wouldn't have been able to work. Also Carlo at the front desk, later on in my stay checked that I was happy and when I mentioned the smell of the soup was fairly aggressive for me, since I'm a wee bit sensitively artificial smells, they got a neutral scent soap for me! Just saying! Moving on to the room - oh la la!! It's modern hipster living design elements at its best. Any Brooklynite's reading this review would totally want to live in this space! Everything (including the kitchen sink!) has its place and yet the room walked super spacious. I had a side view of the street and loved the blackout curtains so could sleep comfortably in the massive bed. The headboard was too cute / it's shape profile was like an Amsterdam canal house! The kitchen was thoughtfully stocked with pots/ pans/ baking dish/ cutlery etc. No toaster but I used the pan and excellent coffee plus tea machine. Tons of storage space and a lovely + comfy couch. Loved the thoughtfully curated books about Amsterdam that were in the bookshelf as well as the side table. Gadget-wise too, this hotel rocks! All the light switches are dimmers! If you press down on the switch longer, it becomes brighter! There are two usb chargers built-in next to the bedside table, which is super convenient. Also, the shower in the bathroom was fantastical! They had a rain shower which just melted away all my travel dirt and it was super refreshing to use, with great water pressure. The hand-held shower has 3 settings which it was super easy to toggle between. The tiles were delft blue and so u totally got the Dutch feeling. BTW, did I mention how spacious it was? Other amenities that impressed me was the sauna and the gym. There is a restaurant also attached with Movenpick Ice-cream!! This is my fave brand of ice-cream in the world! Ben & Jerrys!?! Pshaw! Movenpick's where it is at! Silky, smooth, buttery - make sure u try this ice-cream at the restaurant if u stay here. Btw, this place is also so well located, it's a short 20min tram ride to Amsterdam Central aka the touristy got spot but it's lovely to come back to this hotel and get away from the crowds and wind down and chillax. Other things I like about the place: - the Braille language in the elevator - the bowl of oranges near the elevator lobby - the wonderful cinnamon candy you get as a gift - the laundry facilities include soap and they also have hanging racks Overall absolutely recommend if you are looking for a cool and hip hotel in a great location for a short trip or even a long stay! Yelp 171/ 2018

My wife and I didn't expect to stay here, but we are so glad we did! On our flight from Los Angeles…read moreto Frankfurt, our layover in Amsterdam turned from 3 hours into 24 hours after a leg was canceled. We were able to find a last minute room here, and the rest was history. This hotel is modern, spacious, and delightfully new. We loved our room - from the techie-friendly way to open the door (don't worry - really easy!) to the modern bathroom with huge waterfall shower. The bed was very comfortable with two USB ports on each side for easy charging. There was even a stocked Nespresso machine in the mini-kitchen! The surrounding area was nice, with plenty of food in walking distance and the tram right out front. We were able to hop on the tram to get into the main city or head to the airport! (We did both.) I wish we had taken more photos, because this place is so cool that you have to see it to believe it. We will absolutely return to Amsterdam, if only to stay here. Long story short? Choose this one! Like a cherry on top, the staff was very friendly and helpful. Highly recommended stay to anyone visiting Holland!

3.5 and rounded up. Overall very good facilities if you are a solo traveler, or a couple that is…read moreokay with this setup. I say this because all rooms have a clear glass shower in the middle of the room and toilet is also placed within frosted glass sliding doors (see pics). Approaching the hotel, it's very conveniently located for public transit, about 6-7 minutes walk from the Amsterdam Zuid train and metro station, where trams and buses also stop. The area directly around the hotel is mostly residential so street parking is also available. A ramp or a few stairs lead down to the front entrance, and a Jeff Koons balloon dog statue greets you in the foyer, followed to the left by a casual table set up of self-check-in, semi-assisted with friendly staff that come over if they see you looking confused. I appreciated that the entire process was pretty simple, at each iPad station you scan your own key card from a stash of cards to work for your room, also you're allowed to check-in early as long as a room is available. I arrived at 10am and was able to go up to my room right away which was a plus. The rest of the lobby area consists of plenty of seating, a couple dining tables with benches around a central bar/kitchen area, where snacks, drinks (alcoholic and non) and light meals area available to order. Filtered tap or sparkling water also available for all customers to self-serve fill up glass jugs and bring up to your room. Shared co-working and lounge spaces in the lobby were also very colorful and stylish. Staff are willing and able to help with inquiries. The hallways and my room were pretty clean, I wiped a little dust off the desk and bathroom shelves. The bed is very comfortable, (and probably this and the relative ease of public transit are the reasons I would stay here again,) king sized though it's against the window. Pillows were better than most hotels I've recently stayed at. Control for the thermostat, TV, lights, blinds (both day blinds and blackout blinds) are controlled via iPad. TV controls were a bit temperamental, sometimes it wouldn't work or there was a lag, the TV shut off a couple times and I couldn't turn it back on. WiFi was consistent and strong. If you're not familiar with Citizen M they incorporate a lot of witty/humorous content in their presentation so expect to see some of this in the signs and branding around the hotel. Getting to the parts I really didn't like: 1) the lack of privacy by using a glass shower with white curtains that are basically see-thru, and toilet incorporated into the room--really convenient if you're staying with a friend and you want to see them nude, or hear their bathroom functions. For the rest of us, well...not as much. 2) very nice to have a rainforest shower in a small room like this, however aside from aforementioned privacy issues, it's hard to clean and even with good ventilation the humidity will get caught in the shower, resulting in black mold in the sliding shower door tracks both above and below. 3) because the sink is also in the middle of the room, whenever you use it, water inevitably splashes out even being very careful, so you have to wipe it up to avoid tracking dirt and dust all around the room. 4) the room is quite small so if you have anything more than a carryon suitcase there's not much room to open your luggage, also very minimal hanger space, just a few hooks and a few hangers provided. 5) safe in my room didn't work. I kept things locked in my suitcase and was ok. 6) only two outlets in the room, which can be a challenge if you have more than one person needing to charge a few items overnight at the same time. 7) whenever I entered the room the window blinds would automatically open, which I found annoying bc I would have to close them again. The room I was in faced other residential buildings so I didn't particularly want people seeing into my room. 8) last but not least, I'm not sure who decided to place the toilet paper roll dispenser on the the left upper side edge of a toilet with an abnormally high back--imagine trying to reach a foot over your left shoulder or contorting your body at an extremely unnatural bent-over angle to reach and tear off the necessary several squares each time after you use the bathroom...sigh. Or maybe this toilet paper dispenser was built for tall people, not us with the short arms. For some the positives might balance out the negatives, which was generally the case with my stay, and I would consider staying again. However I would also check what other hotels are available next time before booking this as a back up.

Worst citizenM I've stayed in. This place smells like urine. changed rooms thinking it was just one…read morebut it's all of them. The shower and toilet are separate which is super annoying. The blinds are not black out and rusted (why?). The AC barely works and it's so hot with no fresh air for this urine smell. Otherwise, a citizen M as one would expect.

First time in Amsterdam and had a fantastic experience at Ammonite. The staff is extremely friendly…read moreand accommodating. The hotel is very elegant and fossil-themed all around. Given that it's only 1 month old, it's extremely clean and chic. The room has a fully functional kitchen (microwave; dishwasher, stove, fridge, etc) and a very relaxing shower. Plenty of toiletries too. The bar and restaurant are very elegant. Didn't get a chance to try the food, but looked amazing! Nice selection of tap beers too. They don't offer room service as of now, but will likely offer it in the future. The restaurant closes at 10pm and the bar at 12pm. Location is very accessible from city center. The price is great for the quality. Absolutely highly recommend - it's a 5 star experience!

We were here for 2 day 2 night stay and liked the hospitality and stay. Clean , quite & cozy rooms…read morewith scenic view. Great staff & worth the money paid.

I wasn't sure what I expected until I arrived at the hotel's premises since photos don't always…read moregive an accurate picture. I was pleasantly surprised that it was everything they stated and even more. I felt right at home. Everything was clean, and I felt safe and secure as a solo traveler. I had everything I needed for my first experience in a different country. I even had a complete kitchen, which I hadn't expected. The hotel was connected to a shopping mall with not just one but two different grocery stores. It made it easy to stock up on water, snacks, and other essentials to place in my room during my stay. My first experience with Vladi (front desk staff) put things over the top for me. He was professional, incredibly informative, warm, and congenial. His helpfulness made me feel valued as a person and as a Marriott Bonvoy member. Vladi provided me with a wealth of recommendations throughout my stay and even shared about the President's Birthday weekend festivities, which I knew nothing about when I booked the reservation. Thanks to his guidance, I could navigate and get the lay of the land while I was there. Thank you again. I highly recommend this hotel to others looking to stay in Amsterdam. I made a great choice, and I hope others will agree with what I wrote once they book here.

Normally, I prefer to stay near Centraal because that's where all the action is. But since we were…read moreonly in Amsterdam for one night before going to another part of the Netherlands, I wanted to try the Element here since I have had such a positive experience with Elements back in the U.S. Was fortunate enough to be granted an upgrade to a Superior room before even coming here due to my status. Gotta say that these I love booking these American-style hotels in Europe, because there really is very little difference in the rooms compared to home aside from the European power outlets (and the one in the living room area can accommodate North American and U.K. outlets!). Overall, a very modern and comfortable room and very on par with what I would expect from an Element back home. Maybe a tad smaller, but it is Europe after all. Also not sure why the shower was a half wall/half non-wall design, never been a fan of that. Being an Element, breakfast was included. It's basically a small breakfast buffet in the restaurant that's attached to the hotel. Not bad, but nothing to write home about. Staff here are really friendly, no complaints from me. Check in and check out were very easy. Only issue was that housekeeping doesn't seem to exist at night, so I wasn't able to get some of my requests fulfilled late night. Location is where the hotel lacks a bit. Don't get me wrong, it's in a great neighborhood in the Zuidas Business District. It's attached to the Gelderlandplein shopping mall, which has an Albert Hejin and several stores in there. Hell, it's across from an international school. But aside from that, the hotel is basically surrounded by residential and office buildings. The closest Metro stop that gets into Centraal area is a 15 minute walk away. This is an issue as well since Uber hasn't been particularly reliable in Amsterdam unless you are near Centraal. Made me feel very isolated. Not sure how much parking is because I was on vacation. Same for knowing where the gym is, I wasn't about to hit the gym since I was on vacation. Although it's not super new, the hotel is very well kept. Only shame is that it's so far from the Metro. Otherwise, I would be more willing to stay here in the future.

Schiphol was a disaster. Most flights were canceled. By the time my flight was officially canceled…read moreand I went looking for a hotel room, the hotels closest to the airport were fully booked. I ended up at the Novotel with at least a hundred other stranded travelers. I took a cab from the airport, because there was some problem with the train, but the hotel turned out to be very close to the train. The hotel was inviting. The staff was friendly. My room was clean. The bed was comfortable. The shower was good. I got there too late to eat at the restaurant, but I chatted with a nun while having a drink at the bar, and bought some snacks from the coffee shop in the lobby, In the morning, I took the train back to the airport - the station was a couple blocks from the hotel and only two stops to the airport.

We have a great week staying here very clean all staff are very nice hotel restaurant lobby is very…read moreclean we enjoyed our breakfast every single day

Amazing staff are super helpful and friendly. Rachelle at the front seat was very accomplished…read moreand and when my Mom had a minor fall, arranged a taxi to the closest hospital. Always willing to accommodate and make the stay easier. I would definitely stay here again!!

With a super friendly staff, check in and check out were very easy! There is luggage storage if you…read morecheck in or check out early. The room is incredibly large with modern furnishings, A/C and all basic amenities. Breakfast was included in our stay and it had a great variation with lots of hot and cold options and was being constantly tended to by the staff. This was a great location with the tram just a 2 minute walk from the hotel's entrance and just a 20 minute tram ride from the city center; it justified the choice as it was much less expensive compared to the Holiday Inns in the middle of the city.

Stayed here over the holidays and it was the perfect home base for exploring Amsterdam. The…read morelocation is incredibly convenient--steps from trams and buses, close to the major museums, and within walking distance of high-end shopping like Chanel, Hermès, and Louis Vuitton. The hotel is very family-friendly, which made traveling with kids easy and stress-free. One of the biggest perks was the M Club Lounge, which offers daily breakfast and a comfortable space to recharge between sightseeing. Service was excellent from the start--we arrived early after an overnight flight and were pleasantly surprised to be checked in early, which made a huge difference after traveling. Clean rooms, great amenities, and an unbeatable location. Would absolutely stay here again, especially for a family trip or a holiday visit to Amsterdam.

Excellent stay at the Amsterdam Marriott. Would return in the future…read more Rooms: + Nicely appointed, with everything in tip top shape. + Our room was at the end of a hallway, with an entry foyer, so we heard no noise from the hallway. However, during our stay, a guest in another room opened their door because they could hear people waiting on the elevator. Service: + Everyone is well-trained. Anytime a minor hiccup arose (room was not serviced one day), it was quickly addressed. Elite recognition: + No major upgrades available (NUA denied). Fully sold out hotel during our stay. + M Club Lounge was very nice. Had some of the longest breakfast hours I have seen (6-11am), but was essentially the same thing each morning. It got busy during evening hours (5:30-7:30pm), with some minor variation in food. Heineken (and wines) available during evening canapes. + When room was serviced, given a Tony's Chocolonely bar and stroopwafels in a nice tin. Location: + 25 minute walk to Centraal. Along multiple tram lines.

Interesting not to say stunning architecture by Reinier de Graaf. The hotel was overall a good…read moreplace to stay despite it not being near the center. But the metro made it actually very easy. The check-in was terrible as I had a confirmed upgrade and a confirmed early check-in but guess what: an early check-in for the upgrade did not exist. The ultimate room was very nice, spacious, well designed, comfortable bed. The including morning breakfast had a lot of items but nothing was particularly outstanding. Alltogether, it was a good place to stay and a place associated with wonderful memories.

I had the pleasure of staying in this Art project turned hotel recently. The architecture is quite…read moresomething, as are many buildings in Amsterdam. Our group of 50 booked it out, and the entire hotel is quite beautiful. Centrally located across from the Convention Center and near the Metro, we found it very convenient for our four day stay. The staff were friendly, and efficient checking our group in on the second floor; brilliant. The rooms are interesting: long hallway into a room with two single beds right next to one another. There were two of us (women) and it was a bit cozy. There are many amenities: including a lovely espresso machine to start the day before you head up to the 17th floor, gorgeous view for a spectacular breakfast buffet. The staff are very friendly, but if you don't tell them while you are away from the table gathering more goodies they will clear your table in a blink. Happened to me twice, before I got wise. The buffet includes everything you could hope or imagine for breakfast which is my favorite meal of the day. A waffle bar, granola bar, glass shelves display of charcuterie, English breakfast complete with scrambled eggs, beans, tomatoes and sausages. Two capuchino stations, one completely plant based, and you can make as many as you like. If you prefer to take food with you, that is an option as well. The hotel has a restaurant, and a lovely bar. Food at the restaurant has a limited menu but there are many eateries near by to choose from for dinner. My only comment to improve my stay I would have liked to have had a luggage rack as my large suitcase had to go on the floor. This is a boutique hotel I don't think most of their guests bring a great deal of luggage. The bathroom was beautiful with a raindrop shower in a wonderful glass enclosed area. You need to utilize the door to the hallway if you want to keep the water in the shower. Lots of warm comfy towels are available if you ask for them. There is also a towel warmer on the wall. Nice touch. I am not completely sure how this hotel compares price wise with others but its uniqueness in decor makes it stand out. For artist enthusiasts be sure to check out the second floor; lots of places to sit and enjoy your stay while enjoying the decor.

We were staying at an Airbnb in the neighborhood, and our host recommended this restaurant. When…read morewe arrived on a Friday night, we realized we should have had a reservation for dinner, the place was packed! Fortunately, the hostess went out of her way to find us a table. The food was delicious, and served by friendly servers, who helped us with understand the Dutch menu, I had ribs and chicken, and my husband had schnitzel with fries. We were both completely happy with our meals.

The purpose of my travels was to aid in the humanitarian crisis in Ukraine. After volunteering 2…read more1/2 weeks helping with the refugees I stayed at Hotel Café Restaurant Abina on my way home to the US. I stayed two nights. Tuesday, 5 -7 April Below is the booking confirmation information. Details 2 nights , 1 room You booked for 2 adults Price € 127.20 Payment info **** **** **** 2675 You have guaranteed your booking by credit card. As you can see for two nights €127.20 I was going through bank transactions and I was charged twice. Bank statement. 4/6/22 HOTEL ABINA $132.15 4/6/22 HOTEL ABINA $117.01 They did respond and was requesting bank information that was unnecessary. I booked this hotel with my credit card that is all the information the hotel should need. This was their response. Hello Randy, we are really sorry for the inconvenience. If you could give us your IBAN number, you will recieve your money as soon as possible. With kind regards Hotel Abina. This needs to be resolved right away and I am now requesting full refund for the original booking and full refund for the fraudulent charge. Let me be clear the hotel was clean the staff were extremely nice. Whoever charge me twice for two different amounts should be fired!