I got my dog Sasha's hair washed and groomed here for years until she passed away, sadly. I would…read morerecommend them to anyone who want people that really care about animals and treat your pet the way you want them treated. If they had done anything to Sasha that she did not really like she would have let me know by her actions when I took her back there. By the way they give a really good haircut and give you a good value for the service they provide. I am thinking hard about getting another dog and I will take he or she there also.

i'm a student at auburn and always waited to get my dog's hair trimmed until i went back home. but…read morei wanted to try somewhere in auburn and got recommended groomingdale's by a co-worker that's from auburn. they were great! i've been twice and both times they were super nice and got her in their schedule within the same week of me calling. they did exactly what i asked and even remembered my dog from the first time. definitely will go back

The staff here were amazing--cheerful, extra helpful, and compassionate to our immediate and…read moresomewhat urgent needs. I picked up a moderately stressed out rescue in very bad need of a bath and some nutritious food. I had never used a dog-wash before and they had everything to give my new girl a gentle but great bath. The people working there helped me Select the right shampoos, brushes, etc--all at a time when they were getting close to closing time. They didn't rush me or in any way intimate they wanted me to shoveled so they could go home.... I'd not have been so gracious, I am sure. This place is a home run!

Ordered a Halloween crab 2 months ago told me it would be there in 2 weeks I called and checked…read moreover and over never got there here we are like 2 months later I called again today apparently they forgot to call and let me know but supposedly they don't have the option to order one anymore so I've had the tank set up and ready for a crab for MONTHS just to find out no crab super bummed. Been so excited thinking it was just taking a while was trying to be patient and this is the news I get the story makes absolutely ZERO sense. How did they order the first one? And thing is I called multiple times after that and it just hadn't arrived yet but now it's turned too they can't even order them anymore. I ordered in MARCH

There is not a more loving place you could boarded or have your animals groomed. They treat each…read morepet as if they were their own. Want to adopt? They are full of animal options that need loving homes.

2 stars because they are nice. Never leaving my dog here…read moreagain. I brought him in for boarding. Super clean. Just groomed a few days before. When I go to pick him up his paws and under coat is yellow, covered in piss and smells like it. Incredible. The front desk person was like oh careful his paws are wet. Freaking ridiculous. I can't believe people operate businesses like this.

Everything they do, they do well, specifically Addison and Lacey, my dog's in love, had an…read moreemergency and they took care of my fur baby for 3wks, originally 10 day project!!! They were able to adjust and take care of my until we could get him........we will return!!!

I have been using GBI for about 5 years and am usually generally pleased. She is a Cavalier King…read moreCharles Spaniel. When I picked her up, she looked like a terrier. They shaved her all over!!! I am sick about it every time I look at her!!

If I could give them zero stars, I would…read more I took my Great Pyrenees to Pet Palace recently. She's been there before so we assumed we would get the same quality grooming service. When we picked her up, her fur was matted to the skin. I believe they didn't brush her properly and cage dried her. Not only that - there was also a cut behind her ear where they trimmed her hair. We gave them our number for the groomer to call us and they never did. We didn't receive any kind of explanation or a refund, which would have been the right thing to do. We ended up taking her to Moore's Mill Animal Hospital (which also has a grooming service) and they were able to get most of the mats out. Some of her hair had to be trimmed on her back. However, they were wonderful and we'll be taking her there from now on. I am livid. The lack of professionalism is appalling and I trusted them to take care of my dog. If they can't find a proper groomer or have better practices for caring for their dogs, then they don't need to be in business. It was a very horrible experience and I wouldn't recommend them to anyone.

Since I did not receive any comment or follow-up after contacting Pet Palace directly, I thought I…read morewould share my experience here. I boarded my kitty for July 4th weekend; it was her first time being boarded. When I picked her up, she was skeletally thin, which I did not notice until I took her out of her carrier when I got home. Granted, she had lost a little bit of weight before I brought her for boarding, but not a noticeable amount. I had already planned on taking her to the vet as soon as I was back in town, but I was never notified during her time at Pet Palace that she was not eating (it was pretty obvious to me that she had not eaten those 4 days for her to be so skinny). I may have come back sooner to pick her up and take her to a vet or requested that someone drive her to a local vet at my expense. She ended up being diagnosed with Feline Infectious Peritonitis, which you may know is a fatal disease in cats. While I have been able to treat her for it, if we had known even a few days earlier, I would have been able to start treating her earlier, and she may not have been hospitalized for three days or needed a blood transfusion just a couple days after picking her up from Pet Palace. I am not blaming Pet Palace for giving her FIP; this isn't the case at all. I'm just really disappointed with the lack of communication and hope that this is not something that happens to any future kitty parent who boards with Pet Palace.

We moved to town and immediately had several random injuries happen with our dogs - super…read morestressful! We were so grateful to find Village Vet! All of the staff here are just phenomenal. From the moment you walk in, you're greeted with warmness, they move you into a room quickly and tend to your pets with care. We have been so impressed with their communication practices, the friendliness and attentiveness of their staff, and their willingness and availability to get our pets in during periods of emergency. We have four dogs varying in age and range of needs and they are able to support each life stage. 100/10! I could not recommend Village Vet more!

Loved the staff and Dr. K. We Felt very good with our first puppy visit. Dr. K gave us great advise…read moreon how to start training our little guy.

I went there to adopt a puppy that I fell in love with in Opelika, Alabama next to Home Depot. They…read moregave me price and scheduled a home visit , but did a no show, played sick and didn't bother to call or reschedule. I asked what happened and they made excuses that the the person who scheduled the home visit got sick, but nobody reached out to me. Finally they told me that they gave him to a white lady with kids over me. I inquired about adopting the dog before her and I have kids too. I don't know if it was a girl thing or black and white thing but I feel discriminated and that was cruel, heartless, uncaring, cutthroat and cold-hearted. I want everyone to know about this.

Good Stevie fish is so cute and I love it so much I love it so very so much I can't believe it…read moreit's like I just love

Took our son's senior dog here who just moved to the areas. They got him in on the same day and…read moretook care of his ear infection. Happy with the service and how quickly they got the dog in. I

Love these guys! I take all my pets here. Two dogs and a cat. They are always timely and so so…read morekind. The care is affordable and quality. They are always kind and gentle with my pets and take the time to make sure they are comfortable.