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Zoom Room Dog Training

5.0 (5 reviews)

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Services - Zoom Room Dog Training

Private dog training

Puppy socialization classes

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4 months ago

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PetSafe Village

PetSafe Village

(21 reviews)

I cannot understand the five star reviews for this place, I can only think the reviewers do not…read moreunderstand that there are much better boarding options out there upon which to set their standards. This is a GLORIFIED SHELTER. It wasn't at all what we were expecting and we actually feel pretty guilty for leaving our two puppers here. We definitely won't be bringing them back. We got the "Luxury Suite" and requested they be given toys for their stay (you click the options when you use their obligatory curbside pick up. You are not allowed inside to see where your dog is staying. This was a RED FLAG I wish I'd paid more attention to). We used the Live Webcam sporadically through their stay and saw they were never given any toys! None! Not for nearly two days! They just laid there, bored out of their minds. I'm not sure how they are selling the "luxury" part of this scam, either; your dog is staying in a shelter-like kennel, surrounded by other dogs. Potty breaks are very spaced out (5 hours apart) and minimal--they weren't let out after 4:00 PM!! I am completely flabbergasted at the services offered, their stay in no way reflected what we were led to believe our pups would experience. We got our pups back and it was clear they'd also had minimal human contact the entire time we were gone; we watched on camera during pick up as they went crazy for attention when someone came to pick them up (not at all characteristic of them). They stank like a shelter and have diarrhea and are exhausted from not sleeping (surrounded by constant barking the whole time, just like in a shelter). It's as if we took them to the Animal Shelter for the weekend, not the resort-style experience we thought we were purchasing for our fur babies. Our dogs were there for less than 48 hours and it cost us almost $250!!! We were quoted a price MUCH lower when we dropped them off and they didn't apply our veteran discount, even though we discussed it on the phone. USE ROVER.

I've been taking my pup here for day camp, boarding and grooming since April 2019. I found it to be…read moreone of the nicest pet facilities in Knoxville -- it's very clean, there's decent outdoor space for the dogs and it looks nothing like a shelter. For day camp, the dogs get two, hour and half play periods (separated by size) which might not be enough if you have a young dog with a lot of energy, but of course it's better than nothing. Camp spaces can fill up really fast; one of my biggest gripes with this place is that you really need to book in advance - especially for Friday spots. If your schedule stays the same and you know it in advance, then it shouldn't be a problem for you. However, that isn't the case for my husband and I. Because we need to book week by week, we are often unable to use Petsafe for day camp and have to use a different place. As for boarding, there's no where else I'd rather leave my dog for a weekend or long trip. Again, the rooms are really nice and they offer lots of different options, with add-ons like special treats. I love the webcam for checking in on my pup too. One thing I don't like is that there is no camp on the weekend, so no interaction or play time with other dogs. I usually pay extra for my dog to have a VIP season aka one on one time with the attendant so he doesn't get too bored. I also don't like that you can't call on the weekends to see how your dog is doing. In general, the phone system is so bad there that often you have to call multiple times before you get through. It is easily my biggest frustration with the place. Finally, the groomer is great. She's given my dog the best hair cuts he's ever gotten. So overall, you can expect to have a good experience here. I know my dog loves it and I know he's in good hands whether I'm at work for the day or traveling for the week.

Embassy Veterinary Center

Embassy Veterinary Center

(3 reviews)

I brought both my dogs here for vaccinations. This is such a clean and fun environment! This team…read moreseems to love their job and I can tell really cares about my pets! When I ask questions they're great about having answers for me! They work within my budget without making me feel like a bad owner!

Our dog was enrolled at Embassy Veterinary Center, Emory Road location, for 2 1/2 years. We used…read moreVeterinary medicine care, boarding, and daycare. In the not-so-distant past, our dog was spending time at daycare. In the early afternoon, I received a text message from an employee (not management), stating an employee attempted to physically redirect my dog from humping another, and my dog bit them. The message included, "I discussed the incident with management and your dog is no longer welcome at daycare". With such an accusation as this, I was astounded that Laura/Officer Manager chose not to call me and offer a face-to-face discussion. Rather, I received such an insensitive update from a staff member, via text. The next day, I spoke with Laura via telephone regarding Embassy's dog bite policy. From the onset, her lack of professionalism and disrespectful tone toward me, spoke volumes. She flippantly responded, "I don't have the policy at my fingertips, I cannot recite it verbatim, and policies frequently change". The following day, I spoke via telephone with Mandy Swartz/Operations Manager of Emory, Westland, and Lenoir City locations. I asked valid questions; what time did the alleged bite occur, who was bitten, was medical care rendered, were there any witnesses, what type of training did the employee have, how long have they been employed, what part of my dog did they physically grab to redirect him, did anyone review the daycare yard camera footage to get a clearer understanding of the incident? Of those inquires, Mandy Swartz told me; the employee chose to remain anonymous, no skin was broken, no blood or fluid noted, and no medical care was rendered. Further, she stated the daycare yard camera does not replay footage. Why have it in place then? None of my other concerns were answered/resolved. In an effort to substantiate my concerns, I sent a detailed email to Mandy Swartz. A week or so went by with no reply; I sent the email a second time. Again, she made the conscious decision to ignore me, the consumer. I called the Westland location and left messages twice with staff, and again, she lacked moral courage to reply. In my humble opinion, reviews are intended to provide honest feedback on businesses in which potential consumers may be interested in. Before my husband and I enrolled our dog at Embassy Veterinary Center, Emory Road, we read reviews, spoke with neighbors, and this business seemed reputable. Unbeknownst to me, several of the 5-star reviews submitted were by Embassy employees, to include the Operations Manager, Mandy Swartz. Additionally, management responded positively to the employees reviews. This practice is unethical, deceiving to the consumer, and unprofessional, to say the least! These individuals who hold a title of management, have absolutely zero integrity. The incredibly high staff turnover rate of the front desk/daycare employees is a true reflection of the inept management, at so many levels. My husband and I are extremely grateful to all the employees who cared for our dog. Each and every day he was under their care, they displayed compassion, integrity, and always a smile on their face. They have all left this place of employment, and we could not be happier for them. Lastly, there are too many other daycare/boarding businesses in the Knoxville area to choose from. Embassy's number one concern is money, not the consumer or employees! Thank you!

Zoom Room Dog Training - pet_training - Updated May 2026

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