I had a terrible experience with Bark Busters, with the trainer Connie Pinkerton, she covers many areas in Downers grove, Naperville, Aurora, etc. Prior to the one training I spoke to her on the phone, I was very specific about the style of training that I was interested in, her style was NOTHING to what was said in the phone conversation. They don't train dogs, they scare them, there is no teaching them, there techniques are a joke.
She didn't even meet my dog and came in the door blasting him with water and words, etc.. I tried to contact there coorperate office, there is no phone # to be found, I guess they do not care who represents there company!!
So I sent an email to the 'home office' I was not contacted by anyone from the home office instead they had Connie Pinkerton email me, a VERY unprofessional, rude, passive aggressive email, attacking me.
My email to the company was stating my concerns about the visit, nothing rude or aggressive. In her email back she wrote all of these LIES, I guess to cover herself, saying that 'she had to come in blasting him with water, so my dog wouldn't lunge at her', she knew my dog has seperation anxiety not lunging at people at the door. (He is only 7 pds) I would never use her or this company. They are very unprofessional!!! instead of taking constructive criticism, or caring about my concerns, she goes into attack mode and sends nasty emails, and not to metion I wasted $250. read more