I have never had an issue with the quality of grooming Jessica has provided over the past two…read moreyears. She is a very skilled groomer, and I have always been pleased with her work in that regard. My concerns are strictly related to the business side of her operation. On multiple occasions, I have actually overpaid for boarding due to calculation errors on her end, and I chose not to dispute them because I wanted to be fair and ensure she was fully compensated for her services. There have also been issues with professionalism. On one occasion, we were instructed to arrive between 9:00 and 9:30 a.m. We arrived at 9:29, only to be met outside with our dog's belongings and rushed off the property with clear irritation, as if we had arrived late, which we were not. Most recently, we paid in full upfront--including tip--to secure a four-day boarding stay. Unfortunately, our trip had to be canceled due to severe weather conditions. We did not request a refund. We simply asked that the deposit be applied to another weekend in February. This request was immediately refused. Despite repeatedly clarifying that we were not asking for a refund, she continued to state that she "doesn't offer refunds" and accused us of repeatedly asking her to break her rules. Part of being a successful business owner is not only having the technical skills to perform the service, but also having the ability to work with people and exercise reasonable flexibility. On more than one occasion, we adjusted our schedule to accommodate Jessica's needs. Once, she asked us to reschedule a grooming appointment so she could take her brother to a doctor's appointment while her mother had COVID. On another occasion, she was ill and needed to move our appointment. In both situations, we were understanding and happy to accommodate, because we recognize that life happens. Unfortunately, when the situation was reversed, that same understanding was not extended to us. This rigidity ultimately ended what could have continued to be a long-term, loyal client relationship involving both grooming and boarding services. While she states that this business is her heart, her unwillingness to work with loyal clients when circumstances arise beyond their control suggests otherwise.

We recently moved to Tellico with our fur baby. Lark Meadow came highly recommended to me for…read moreboarding and grooming. I am extremely impressed by the care my dog receives every time he stays! My boy has extreme fear of getting his nails trimmed (Ive tried everything). During his most recent stay, Jessica took the time to earn his trust and was able to get the job done! I'm so thankful! Oh and did I mention the facility is very clean and organized! Thanks Lark Meadow!

I'm so grateful for Ginger and the team for helping me groom my mixed beagle fur baby. I've also…read morehad her boarded and they did a great job at taking care of her. She was happy and healthy when I picked her up and smelled great (I chose the boarding / grooming package). I highly recommend them for any grooming / boarding needs!

Don't waste your time calling this place for your dog grooming. I have called them several times…read moreand they don't return your call same day not even the same week. I finally resorted just to drive to their small location to make an appointment . Their door was locked. Rang the bell. No one answered - very creepy place - no cars in the parking lot even though it was before 5 What kind of business would not answer your calls or at least have an inviting entrance?!!!

Laura is a total pro. So happy we found her on Yelp! Our little Beanie kitty took to her right away.read more

We have worked with Laura for about 5 years now…read more She watches our two Golden Retrievers quite regularly and she does a great job. We travel quite a bit and we always can rest assured knowing our boys and our home are in good hands. On one trip, our youngest got sick while we were out of state and Laura jumped right in and took incredible care of him. She got him to the Vet and worked with them to get him treated . She really helped to put us at ease. HIGHLY RECOMMEND!

Melinda and her husband are absolutely lovely people. I did a meet and greet with her and my dog…read moreappeared comfortable and was already playing with her pups, which is why I proceeded to work with her. I have dropped off my dog with her several times now and I think about the 4th visit or so, my dog knew where he was going and jumped out of the car and made a beeline to her front door, tongue out, tail wagging. He likes to cuddle with her which is an excellent sign because there are only two people he loves to cuddle with: my husband and my father in law. She will also send pic updates as able, which always brightens my day. She is so flexible and easy to work with. I trust her with my little one!

I agree with the other reviews. Melinda is a sweetheart, and she loves my dog. I would HIGHLY…read morerecommend her. It is a home sweet home for my dog Noah, and he has so much fun with the entire family. Cannot say enough good things about this daycare and overnight care.

We boarded our two dogs for an out-of-town trip over the weekend. Unfortunately, during this time,…read moreour older dog had a medical issue. It was spotted quickly by the staff (Taylor) who took immediate action and had Belle transferred to the emergency vet. During this period, we received very regular updates from SDL as well as the emergency vet. We are very thankful for what they did for Belle and us. Their handling of this event convinced us that we have been boarding at the best place for our fur babies and plan to continue to use SDL for our future needs. Whit and Kathy Conway

Charlotte enjoyed her stay when she went there on two days for day camp and a grooming and day…read morecamp. would like to get a report card though of how she did with the other dogs though staf is friendly and knowledgeable. groomer did a great job

What a lovely place for our pampered pooch This place is…read moreimmaculate and the staff couldn't have been more professional and lovely to deal with

This is the best pet boarding and daycare establishment that we have ever been too! The facility…read moreis large and clean with plenty of space for dogs to run and have fun. They also offer quiet spots during daycare for each pet to have some personal downtime. Our pet has daycare twice a week, which allows him to socialize, meet other dogs and, get fresh air! We've been Extremely satisfied customers for five years!

Used Critter Sitters for four days when I was away for Thanksgiving. They were recommended by the…read moremanagement of my apartment complex in Lenoir City. Penny Rader, the owner, visited me and my pet, took copious notes and delivered excellent service. She sent me pictures everyday on my phone of my dog to give me that extra comfort I need being separately from my darling 6 year old daughter, a beautiful Old English Bulldog. Penny clearly loves her work and is very caring and professional. I will definitely use Critter Sitters again next time again!

I used this service twice. The first time was Oct. 2017 and I had a great experience. The last…read moretime was in May 2018 and when I returned from my trip I found my expensive jewelry missing. I cannot prove they are the ones who stole it but they are the only people who have been in my house other than myself and my husband.

My dog loves going to Barkside. When we drive up, he gets so excited, knowing he's about to have a…read morewonderful time. The staff know his name and are professional and courteous. The facility is always very clean. My dog goes to the large dog day camp at least once a week and boards there when I'm out of town. The indoor pool is also a draw. I trust my dog with Barkside and highly recommend this facility.

Love Barkside so much. They are always wonderful!! Highly recommend. Not only do my dogs love…read moregoing, they always know my dogs names and my name when I walk through the door. Excellent staff

Dan is terrific! We never have to worry when we go out of town because we know Dan will be there to…read morecheck on and feed our kitties. He is reliable, affordable, and makes the entire process super easy. We feel incredibly fortunate to have found Hooves and Paws!

Dan has been our "Pet Whisperer"since 2016! We have had a wide variety of critters over the years…read more Dan went well above and beyond to take care of all my babies especially Ace. Although I have had many sugar gliders over the years Ace was my first. Dan took Ace for walks with the dogs, had a special diet, steam baths, and had to administer medication. Which is not easy with a tiny little exotic pet. Dan has had to syringe feed baby bunnies. I'm excited for him to meet our ducks Lunch and Dinner! Thank you Dan for the peace of mind knowing my babies are well cared for throughout the years!

I was so grateful for the women here. I have been in Tennessee for a while and with the pandemic…read moregetting worse I was unable to travel home. Thankfully they helped me and got my two babies in before the Stay at Home order was placed. They did a great job grooming them! They listened to what I wanted and the concerns I had. I have two special needs babies so I don't take them just anywhere. I would definitely recommend A Cut Above Grooming Salon for your pets needs.

Tammy and staff has been grooming and boarding our dogs for years. I trust them completely. Our…read morefur babies love them, too.