Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

We just picked up our two kitties, Charlie and Bella, from Smoky Mountain pet resort and we…read morecouldn't be happier with their care and service! Charlie is a special-needs kitty that requires daily medication and a special feeding regimen. Jen and her staff were able to accommodate his needs and Jen kept me up-to-date on his status while I was out of town. I will be using Smoky Mountain pet resort every time I need to board one of my kitties. I highly recommend them without reservation!

This place is absolutely awesome. From the moment I called to the moment I walked in the staff were…read moresuper friendly and nice. Everyone I encountered really enjoys working here and loves dogs. Highly recommend!

What a lovely place for our pampered pooch This place is…read moreimmaculate and the staff couldn't have been more professional and lovely to deal with

This is the best pet boarding and daycare establishment that we have ever been too! The facility…read moreis large and clean with plenty of space for dogs to run and have fun. They also offer quiet spots during daycare for each pet to have some personal downtime. Our pet has daycare twice a week, which allows him to socialize, meet other dogs and, get fresh air! We've been Extremely satisfied customers for five years!

Very expensive and they charge for every little thing. I left my dog there because she's had back…read moresurgery and has a hard time holding her pee. She was there for 10 nights and came home so hoarse from barking and had lost a lot of weight. They called me while I was in the middle of the ocean saying she had kennel cough. She's had all her vaccine and has allergies. They were about to put her in isolation at the vet next door. We paid for cuddles and play and I don't think she got either. The weight loss really bothered me. Losing a pound or two for a dachshund over a month or so is huge but after one week is BAD! I do not recommend this place at all.

We absolutely love Dream Katcher Lodge Our sweet baby isn't always the easiest guest but Morgan and…read morethe rest of the amazing staff go above and beyond to put our minds at ease and make him comfy. They are always so good to keep us updated if our little guy has "issues". I know our boy is in good hands when we have to be away we are so grateful for them. Having a vet on staff has been a literal lifesaver I cannot recommend them highly enough.

I traveled, last Friday, to Birmingham, AL, to compete in a highly esteemed 9-Ball Billiards…read moretournament. Unfortunately, last Thursday (The day before I was to leave), I realized I hadn't made arrangements for the care of my dog, Bocephus, while I was to be gone! I scrambled, calling multiple boarding facilities and for one reason or another was turned down. Eventually, I contacted The Veteran Kennel, reaching Conner, their General Manager & Head Kennel Technician, who assured me they could take Bo so we set a drop off time for the next day. Because I was in the process of moving, at the same time, my schedule was turned upside down and I was going to be quite a bit late from our original scheduled time. Conner assured me it wasn't a problem, which I really appreciated. I texted Conner, the day after I left, checking to see how my boy was and Conner immediately sent me back a video of Bo happily playing with a group of other doggies

From the owner: The veteran kennel is a United States Air Force veteran owned dog boarding facility in Hardin…read moreValley. The owner has taken great pride in creating a facility that exclusively focuses on giving your dogs a great place to stay while you travel for work or leisure.

I'm so grateful for Ginger and the team for helping me groom my mixed beagle fur baby. I've also…read morehad her boarded and they did a great job at taking care of her. She was happy and healthy when I picked her up and smelled great (I chose the boarding / grooming package). I highly recommend them for any grooming / boarding needs!

Don't waste your time calling this place for your dog grooming. I have called them several times…read moreand they don't return your call same day not even the same week. I finally resorted just to drive to their small location to make an appointment . Their door was locked. Rang the bell. No one answered - very creepy place - no cars in the parking lot even though it was before 5 What kind of business would not answer your calls or at least have an inviting entrance?!!!

I have been going to Lange with my cats for almost 30 years. The vets and staff have always been…read morefriendly, competent, and compassionate. Doctors Miller and Milan especially have been with me through some difficult and very sad times with my cherished pets. I deeply appreciate their care and concern.

Went to Lange because they are one of the only exotic pet vets in the area. They were able to get…read moreus an appt. on short notice. Front desk staff and vet assistants were friendly and helpful. The tiny exam/waiting room we were put in didn't seem very clean and could've used some cosmetic work. We seemed to get mixed information between two vets, one exotic vet and one surgeon. Ended up being there several hours; had some long wait times between visits to give us updates. The surgeon pitched us options (expensive I'm sure) about hospital care, either at Lange or UT, and multiple home care options that would require multiple medications, but apparently wasn't going to give us the honest info about our pet's condition until we asked what the survival chances were. Sadly our baby was in bad shape and didn't make it. Don't know if I'd visit Lange again in the future if I found a better option, not that they provided bad service, just didn't feel as comfortable with them due to mixed messages and what felt like an effort to get more money or give false hope.

I highly recommend Concord Veterinary Clinic. The staff is professional, courteous, and truly cares…read moreabout their patients. After moving from Marietta, GA to Tennessee, I've been very impressed--not only is the quality of care noticeably better than my previous vet, but the costs are also significantly lower. It's been a great experience overall.

Dr. Ditty and the entire staff at Concord Veterinary Hospital provided extraordinary care to our…read moredog Major while he was being treated for lymphoma. The extensive research Dr. Ditty conducted helped us to make an educated decision on treatment. Her bedside manner was compassionate. We have taken our dogs to Concord Veterinary Hospital for more than 30 years. I have never felt more embraced than I did with this experience. I can't thank this staff enough for walking beside us through this difficult experience.

I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

Our dogs were regulars here for the three years we lived in the area. They went above and beyond…read moreevery time we took the dogs in. The dogs were always well treated and excited to spend time (daycare and boarding) here. They are great groomers as well.