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Zombek Orthodontics

5.0 (1 review)
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Orthodontics

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Marcos Diaz, DDS

Marcos Diaz, DDS

3.7(3 reviews)
1.0 mi

Alright. Let me settle some misconceptions with this practice. Our daughter is highly afraid of…read moredoctors. Throw in the need to remove 4 wisdom teeth and this is a recipe for disaster. Her dentist wrote the referral and I called the office to make an appointment. I read multiple reviews and was hesitant to make the call. However, I did. While I was talking to the person about the appointment, my fears were realized and I canceled the appointment. I took her to my husband's dentist because he removes wisdom teeth. Once my daughter saw him, he said that she needed to see a specialist. Who came out of his mouth? THIS same doctor! Damn, isn't there anyone else that you could have named? He asked me why I wanted him to name someone else and he said he heard the same complaints. He said that if we could just get past the front of house, my daughter would be in the best of care. He did not lie. I also had a better perspective of the office staff. They were very knowledgeable and efficient. Megan came back to us with the doctor giving us 2 thumbs up. She did great. Here is the most impressive part. When I had my wisdom teeth removed which was in the Ice Age, the doctor made a house call to see if I was good. Much to my surprise, the ice hasn't melted! Megan got the same call. We all give this doctor two thumbs up.

I was referred to this office for my daughter to have her wisdom teeth out by her orthodontist. The…read morestaff was less than pleasant but pushed forward in hopes the oral surgeon would make up for it. (Dr Diaz seemed to be tentative about her medical health issues and I decided to move forward) With that said, his staff was unprofessional in every manner, all they were worried about was getting upfront money even though, being insured. I wish that was the worst worst of it. We arrived for the procedure this morning to find out they do not follow Hipa/OSHA guidelines and like to make up their own rules. They wanted me to turn my minor daughter over to them with out a parent in attendance to go to what they classified as a pre op, start the IV when she was crying and scared, nor would they allow me to talk with who was performing the anesthesia. My daughter was visibly upset, crying and scared. No one should go under anesthesia in that state regardless of the situation. I asked to speak to someone to try and find a resolution. The Office manager came to me (who is the doctors wife per his staff) and the first words out of her mouth in a Confrontational manner was, what is my problem....I stated I didn't have a problem but wanted to talk about the situation and my daughters well being. Her response was either you do it this way or I'm charing you for this inconvenience. She then turned around and walked away while I was trying to speak with her with no concern. I don't know about other parents but, I'm not allowing my child, who is a minor, taken any where, while crying and upset, let alone go under anesthesia in that condition. They had no concern with her patient rights that she is legally allowed, nor able to speak to anesthesia, present to hold her hand and comfort her while she is prepped for the the procedure in a non- sterile environment. I asked the front desk staff to speak with Dr Diaz. After a 40 min wait they decided on their own, to cancel the procedure. It was a mood point as I would not of moved forward in that manner but, their ethical conduct is appalling!! let alone, no concern for the well being of their minor patient who was visibly upset and scared. Shame on Dr Diaz for letting such a thing happen let alone, the lack of concern for his minor patients. Do yourself and your child a favor by not going to his office. I have been in the medical field over 30 years and have never seen anyone treated in that manner let alone, their rights as a patient being violated. I will be reporting his office to the Amercian Dental Association. All the resistance makes me wonder who is administering the anesthesia let alone, the quality of care she would of received.

Oral Facial Reconstruction and Implant Center - Dr. Kevin Payton

Oral Facial Reconstruction and Implant Center

3.8(23 reviews)
6.6 mi

Caring, Knowledgeable, Patient, Kind, Understanding, Overall Amazing!! Those are just a few words,…read moreI would use to describe this entire office. Dr. Herrod and the entire staff took their time to make my son feel comfortable about getting his wisdom teeth out. Dr. Herrod explained the whole procedure and took his time to answer ever question my son had, until he had a complete understanding of everything and felt at ease about the procedure.

Dr.Friedman is the best Oral Surgeon out there! There is no other doctor I'll ever want to see…read morebesides him. After having my bilateral arthroscopy just recently done by him, I literally feel like I got my life back and he's the one I owe it to. No longer feel like there's a cloud of pain over my head and I can actually enjoy my life! He knew I was in extremely severe TMJ pain when I first met him. For quite a bit of time, I was on 7 different pain meds ONLY for my jaw- those pills were how I got through my days. I was reassured that I was in good hands and promised me that his procedures are successful. Was truly so scared that my procedure would work but ended up putting my full trust in him to help me. Cherry on top- Dr.Friedman even promised (we shook on it) that he'll get me my favorite food after I heal from my surgery His quirky personality, humor, laughter, reassurance, and most importantly his extensive knowledge about TMJ made me feel extremely confident that I was in the best hands. Had no nerves or reservations when surgery day came around. Bedside manner is top notch and makes you feel like family. Just recently had my follow up appointment and Dr.Friedman only had words of encouragement of how good I'm doing. His entire team of staff are amazing- all of them have been so kind from the beginning. His staff made everything so easy, simple and effortless for me. Dr. Friedman will be the ONLY oral surgeon I'll ever recommend.

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Zombek Orthodontics - orthodontists - Updated May 2026

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