We had our roof torn off and completely replaced. Tim and his crew were timely, neat, pleasant and…read moreprofessional. Brought their own dumpster and porta-john. They took great care and made sure that the area was left pristine. The roof looks great!!! Office staff and sales rep were also a pleasure to work with!! FULLY RECOMMEND!

Punctual, professional, great clean up, excellent products and warranty. Couldn't be happier!read more

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!

Good value, timing and professionalism from Jim, the estimator and Jon, the PM…read more Total cost about $8/SF for a whole roof replacement due to interior leaks wiith GAF/Timberline shingle system which is as fair as you can get for a smaller job. Process took about 4 weeks from estimate to completion of work (2x follow up visits for patching/touch ups post 1-day roof completion) . While the roofers that came to do the work were somewhat in hurry and didn't completely protect some existing items, no harm no foul, and quick work with only minor ding-ups that were fixed within the next week. Would recommend.

Service was exceptional. The price was right. Very…read moreprofessional and willing to listen to what we wanted done.

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

Royal renovators fixed our leaking roof and the service was beyond amazing! The prices that we got…read morewere the best from all the other quotes. The best bang for your buck. Highly recommended!

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

The sales person is very responsive and gave reasonable price for the roof shingles replacement. He…read morewas noticed that while there's is still time for the roof life(15 y.o.) the insurance company is putting pressure to replace it.... Since agreed to the terms of the contract, workers came in very fast. they ripped the old shingle also fast, but didn't put huge tarp to handle the debris: they had small parts of tarps laying on the ground and throwing old shingles on them, I would say 80% hit the target. Of course bad wood was found, and a new charge came with it. Sales person was playing the game of forgetting what his manager just told him to charge, and that's the way I've got a huu-u-uge discount of $200 off the additional charge. During the replacement workers damaged the plants around the house,even though were SPECIFICALLY asked not to,siding and gutters that they were STEPPING on!!!!!!. After they left,the sales person was invited to see the"battle field": all grass and bushes around the house were full of sharp wooden chips,huge amounts of the old and new nails. Some of the shingles were nailed to the roof and not sealed. The junk from the driveway was removed by.... leafblowers. Bottom line: service -BAD, after showing sales person all the damage - not even a plant ( rose) was suggested to replace, even after they returned and I was helping them with my magnet I have found many leftover nails, the impose HEALTH THREAT to my kids, and others.

These guys are THE WORST....We hired them to replace the steps on the side of the house, and the…read morefront steps. During the job, they left their drills, etc., on our lawn overnight, PLUGGED IN. They didn't remove the old side railings from our backyard until we refused to pay them! STAY AWAY!

Very professional and quick to start. Communication was spot on with Chris. Would highly recommend.read more

From the owner: Valley Roofing And Construction provides basement waterproofing, chimney rebuilds, foundation…read morerepair, masonry services, and more in Long Island, Queens, and Brooklyn in New York, as well as the state of Connecticut.