Very unclear on how they charge and horrible customer service. Definitely wouldn't recommend them…read moreagain.

Just picked up a reset of a small loose Diamond I had that had strong sentimental value. Bonnie and…read moreco did an amazing job. It's more beautiful than I imagined it. Thank you Whiplash Curve

The staff helped me design a ring that I've been thinking about for years. They were very…read morecommunicative and efficient.

Brought in items this summer to get appraisals for insurance purposes and 8 routine repairs: 3 new…read moreclasps and a ring down-sizing and 2 thrown pave stones. Paid over a thousand for this. I picked up the repairs many weeks later on a day I was leaving town and didn't realize the appraisals were missing. Called & left a message with no reply. Reached them today and I described the woman who took my order and asked the new owners to ask for her & their response was basically well the appraisals were not on your receipt so you are just out of luck. We don't care what you say you were promised. They didn't even ask the employee- who was so nice. Well I l USED to be a customer here but won't be going back- sad- the prior owner and employees there had been so nice!!

It's extremely unfortunate that this bead store is nice . Me and my family are new to this area and…read moredecided to explore downtown , and we found this shop & decided to go in & pick something for my daughter to make (mind you we know nothing about making jewelry).So the fact that I was treated as if I was stupid or I didn't make any sense when I was talking was completely disgusting. Their customer service was terrible and the slam to the recipe & pen was completely uncalled for . I didn't wanna ruin this experience for my daughter so I kept my cool. If i was alone I would have walked out the store and spended my money somewhere else . I definitely wouldn't ever come back or recommend this place to anyone . Do better

Only been in store once, travelled 2.5 hours just to buy from their brick and mortar. I have made…read moremultiple online purchases and each time they have been amazing as I had saved several gift cards from Xmas. I called and they processed multiple transactions so that I could use my gift cards as I wasn't able to input multiples online. I also received a credit back as I ordered a few items from their fb page and paid my invoice on Sunday and then they decided to have a cyber Monday sale and offered me the discount. Amazing service!!

I have had the pleasure of passing by James Darin's jewelry stores for over 20 years now, first in…read moreFortuna and now in Eureka. It is quite literally a diamond in the rough! I was heartened to get to meet Darin over 10 years ago now through another customer. His jewelry store is pristine. His expertise and charisma is inspiring. His level of professionalism and care is unmatched. If you are seeking a personal jeweler who can create one- of- a- kind pieces that you and generations after you will love and cherish, James Darin Joaillier is your only choice in Humboldt County!

Walking in i was impressed by the showmanship of the white carpets and white piano. My first…read morequestion was if my jewelry would leave the premises and I was told everything was done in house. When I was ready to bring the inherited jewelry in, he again said that it was done in house. We went over the details of the sizing and how I wanted the wedding set joined because there was to also be the grooms band joined to the bridal set. A couple of weeks later I called and they were not ready yet. Anothter week or so later he called to check the order in whIch the rings were to be put together stating they were in the jewelers hand. We discussed that it should be the engagement ring, the wedding band, the grooms band Another day that I stopped in I was told that they should be in by FedEx by Friday and I should have spoken up then but I didn't want to make him upset because I didn't want to jeopardize getting my irreplaceable rings back when they should have been kept in house as promised On Friday I stopped by only to find the store closed early with no sign in the window so I called to leave messages When my husband called the following Monday to check, he was greeted with a very unprofessional attitude saying that he didn't like being called on the carpet and hung up on my husband. I then called him back and was told that they were ready and he would be open the next day I have my rings, not sized properly, joined in the incorrect orders and totally misaligned The store is now a total shambles with buckets of water from leaks all over and stained carpets

I came in to do some Christmas shopping, and it's a great store. A little bit of everything. They…read moreare not related to the Mercantile in Ferndale, which is in itself a wonderful store... This place has lots of Humboldt "stuff"... stickers, souvenirs, etc. They have a big "home bar" section. Lots of different kinds of candies, lots of different things for the kitchen. I bought a couple of bags of cookie mix for Christmas presents among other things. They also have a large wall of food items, from companies in Humboldt County, including bagel toppings from Los bagels, marinara sauce from Tomaso's. , (I don't know if this is the same Tomaso's that ran the tomato pie restaurant or not...) and lots of other things. Prices are reasonable, and everybody I dealt with was beyond friendly. This is a great little store. Thanks.

Despite Humboldt County having a historically cash based economy, they are unprepared to make…read morechange for cash transactions. And because they don't have cash available to make change, they think it's OK to screw the customer. Not having dollar bills in your til does not make it OK to make incorrect change in the business's favor.

This used to be a good place to find the occasional coin or valuable but the service is poor and…read morethe quality of what they sell has gone down throughout the years, it's family run and it feels like they just want to talk with each other and not customers. It's a fun place to say you have been once.

I like pawn shops. Eureka have the BEST. The north end of town has the Gold Balls. They're lucky to…read morehave a couple of gems working there. Our local gemologist, Brody, can tell you if that pretty piece is glass or the real deal. But now I've saved the best for the best of the review: my guitar. Jessica you are the Best! THANK YOU ALL! P.S. I've added my autographed guitar strap just to up the value. Justin Haywood if you're curious.

Wow, one of a kind. I have not seen a store like this short of the Bay Area!…read more I get some massage supplies from here, but I have also gotten several gifts for my wife and friends. Quality brands, a great selection and fantastic customer service! Keep up the good work!!!

Well I love the clothing here however it is mostly out of my range. My daughter bought me a…read morebeautiful dress there for my 70th birthday and it's probably one of my favorites of all dresses I've owned.

Elliot is very unprofessional and unhelpful. He was on his phone the whole time when my fiancé and…read moreI clearly needed help. You lost a costumer that day. Fire that employee immediately.

The service is absolutely amazing! Got to talk to a young gentleman by the name of Brody. Over the…read moreyears they have been improving themselves and showing they care about my jewelry! Bought multiple watches from them and found the staff to be very helpful and knowledgeable!! I would highly reconsider this place as a one stop shop for new items and repairs !