Cancel

Open app

Search

ZIPS Cleaners

2.0 (56 reviews)
InexpensiveDry Cleaning
Open 7:00 am - 7:00 pm

Services - ZIPS Cleaners

Dry cleaning

Stain treatment

ZIPS Cleaners Photos

You might also consider

Recommended Reviews - ZIPS Cleaners

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

My skirt before Zips ruined it!
Daniella F.

THIS CLEANERS WILL RUIN YOUR CLOTHING! Yelp really needs to allow for 0 star rating. I took my pleated skirt to be cleaned, and when I picked it up there was not one pleat in the skirt and it was more wrinkled than when I dropped it off. I complained and asked for a manager and the associate that came to register was obviously not the manger, I did not find this out until later. I complained that my skirt was pleated when I brought it to them and it either needed to be fixed and returned to me in the same condition or replaced. The "manager" agreed they would try to fix it. I came back a few days later and the skirt was not ready. Finally, I sent my gf to pick up the skirt and she is given the skirt, again without a pleat in sight and pretty much told that if the pleats were meant to stay in the skirt they would have, and that its not ZIPs fault; take it up with the manufacturer. She was given some bs print out from the internet as justification. TWO BIG PROBLEMS: 1. I've owned this skirt for over a year and this would have been the second time I've had it dry cleaned, but this is the first time it was returned to me completely ruined. 2. I asked to speak with a manager the very first time I noticed it had been ruined. If it was not able to be fixed then that should have been communicated up front. Instead of trying to build some bs case as to why it's not ZIP's fault. I of course, asked again to speak with a manager and was connected with Michelle. I requested that my skirt be replaced/ I be compensated for the cost of the skirt since her store completely ruined the skirt. She refused stating they did nothing wrong. Throughout the course of our conversation, I found Michelle to be condescending and dismissive. I asked to speak with her supervisor to which she responded; " You are not speaking to anyone else!" I have since called corporate twice and received no response. I will NEVER give this Zips, nor any another penny. This entire experience has shown a lack of accountability, service and regard for customers.

Not happy
La-Kia K.

I do not know if they are worthy of any star. But I am not happy with the service received. Yesterday I dropped off my husband's suit and shirt to be cleaned and pressed. His shirt was suppose to have light starch to the collar and sleeve. The sleeve was barely pressed having wrinkles all under the underarm area. I could have done it myself if this is what I paid for. Never again will I return for their service. Sad thing I have used this location in the past and never had any issues.

Satin pants, stains

I dropped off a few pieces for simple dry cleaning. My satin pants were returned with water stains all over. I should have looked into reviews before taking my clothing here.

The counter
Elliott P.

Zips is the only place I've ever taken my dry cleaning. Who would pay twice the money for the exact same service? I've never had any issues with the quality of the actual cleaning. The best thing about zips is the same day service. They'll even send you an email when the cleaning is done. They take credit cards now, so you don't have to come with cash in hard. The worst thing about it is the temperature in that place. It's nearly unbearable most times when they're running the equipment. I can't imagine how those people work in those conditions. If you can get past some discomfort, Zips will never let you down when it comes to dry cleaning.

Jacket after being "dry cleaned" at ZIPS. Stain exactly the same.

See all

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kel N.
0
13
5

1 year ago

They did their jobs. They were fast, taking one day to complete their service. They were kind and professional.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tara B.
97
62
11

8 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Collins C.

Collins C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sam M.
199
1
0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lance B.
37
61
24

8 years ago

Great price -In by 9 out by 5 promise . It was just a tad after 9 --still promised pick up after 5.

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Diane W.
31
10
10

9 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John C.
158
53
20

9 years ago

My go to for dry cleaning. Cheap and gets the job done. Yet to have a problem after numerous trips.

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0
Photo of A. L.
37
17
13

14 years ago

Business owner information

Photo of Collins C.

Collins C.

Helpful 4
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Collins C.

Collins C.

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J N.
0
2
1

13 years ago

Business owner information

Photo of Collins C.

Collins C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

It's cheaper than most and quick. They did mess up a few orders but nobody's perfect all the time.

Business owner information

Photo of Collins C.

Collins C.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Eva G.
197
2
4

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Kathleen R.

Kathleen R.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ronald M.
479
65
35

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Sara R.
24
83
102

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - ZIPS Cleaners

Review Highlights - ZIPS Cleaners

Because of my experience above, if I have to dry clean an expensive dress, I would take it else where.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Dry Cleaning 851 times last month within 15 miles of this business.

Verify this business

Betty Brite Cleaners

Betty Brite Cleaners

(2 reviews)

If I could give zero stars I would damaged my fiancée custom jacket days before our wedding. They…read moredon't know what they are doing at all!! Avoid them at all costs

I was extremely disappointed with the alterations I received from Betty Brite Cleaners. I brought…read morein my suit for hemming the pants and jacket sleeves, as well as taking in the jacket side seams. They claimed to offer professional and expert alterations, but I do not feel their work met those standards. The sleeve cuffs ended up wiggly and unevenly stitched. It looked like they were done by an amateur who did not care about the quality of their work and went too fast with the sewing machine. The jacket sleeve length did not match my expectations either. I had clearly explained that I wanted the sleeves to show half an inch of my shirt cuffs, but they were still too long and covered most of them. The tailor also did not seem to understand how a men's suit should fit. I expect a business that offers "expert" alterations, to be able to mark up the article(s) of clothing in accordance with conventional fitting practices that reflect what should be a true to measure service. Her ignorance was not only evident in regard to the jacket sleeve length but also in the fit around chest/stomach. The jacket had never been taken in before, meaning it was as big as possible to accommodate as many shapes of men as possible. It was therefore very boxy as I wore it waiting for the "tailor" to mark it up for adjustments. After correcting her regarding the proper length of the jacket sleeves I pointed out that it should be taken in. She said it "looked good" which left me uneasy. I thought I should be able to trust in the presumed expertise of the person I was paying; but her obvious ignorance/carelessness should have prompted me to leave and take my business elsewhere. I left with an uneasy feeling. At home I spoke with my wife and determined that I was correct in not wanting my suit to fit like a refrigerator box and that the side seams had to be taken in such that the jacket formed a more hourglass like shape. This was at least done, though it should have been taken in more. That is also my responsibility though since it was clear I possessed more knowledge of how a suit jacket should fit than she did, and I therefore should have spent more time ensuring that the jacket was marked up properly. I felt like I wasted my money and time at Betty Brite Cleaners. They are misrepresenting their services with their claims of offering professional and expert alterations. These claims are posted prominently around the business, but they grossly embellish the limited skills of their seamstress. Perhaps, I should have known to not take these claims seriously; but such assertions of not just competence but "expert" skill should not require a disclaimer. I would not recommend this place to anyone who cares about their appearance and wants a well-fitting suit.

Carney Cleaners

Carney Cleaners

(6 reviews)

$$

Super frustrated because this place was recommended to me by a friend who has been coming here for…read more25 years with no issues. I brought in a military dress uniform, a dress, and a cape. I needed the dress hemmed a couple inches and the rest dry cleaned. I received a quote for $275. I thought this was high but I stuck with it because of the referral. I also couldn't communicate with the gentleman because his English is very poor. I picked up today and I wish I never dropped off. I'm unsure of the state of the dress, nothing was glaringly obvious. The cape was dirty yet I dropped it off brand new still in the original packaging. I pointed it out but again, could not communicate with the gentleman. The uniform is what I am most disappointed about, as the jacket had hair all over it and the white shirt has black fibers all over it. When I pointed it out, he gave me a $10 discount. I dropped a few example photos. This is completely unacceptable, especially for the price I paid. Not sure if there's anything to do, as I am unable to communicate with the only person who seems to work there. Very sad Update Tried on my wedding dress and it's also dirty on the bottom. I had it hemmed and it was done incorrectly. Steer clear if you need anything important done!

I've been reluctant to post a negative review on a small business, but the lack of professionalism…read moreand emphasis on arrogance I've received, after their SECOND mistake, needs to be acknowledged. I've used Carney Cleaners for a number of months and had the privilege of working with a very nice Asian/Korean woman. I apologize for not being able to be specific. I've hand delivered my clothes to her every time and in turn picked up exactly what I dropped off. However, within the past few months she has not been there, and I've been forced to deal with an Asian/Korean man whose English is less acceptable. A little over a month ago, I picked up my dry cleaning, only to go home and realize that my shorts were not included. Being that I only live a mile away, I went back, brought this to the man's attention, and gave him an opportunity to locate the items. After I left, he called me approximately an hour later after having found them. Great! However, this should have been a sign. A few weeks later I picked up another set of clothing; however, when I went home I learned there were three shirts missing. My next available time to visit, which was the follow week, I went back and brought this to his attention. Deja vu. However, THIS time he arrogantly insisted that I picked up the clothes. I told him that he was mistaken and explained exactly what was missing. He looked around briefly and continued to utter, "You pick up, you pick up!" He showed me white slip with nothing on it but a total. I told him that I was going to go home and check one more time, which I did. I checked my closet and laundry room; however, found nothing, which I anticipated. I found pictures of the shirts online, printed them out for him, and went back. Upon my return, he grew more frustrated and repeatedly yelled, "You pick up, you pick up!" The end result is that I am now out of 3 shirts for $275 because he misplaced my clothing, AGAIN. First time shame on you, second time, shame on me. I encourage everyone to use a more accurate and humble dry cleaning service.

ZIPS Cleaners - dryclean - Updated May 2026

Loading...
Loading...
Loading...